Bushnell ERS 3.5-21 issue/question

[Catalyst81]

Took a long range shooting course today. Scope performed and tracked well out to 1000 yds and back. We then set up a 1 mile target. While dialing for elevation the scope never bottomed out when I ran out of elevation. It just kept on turning. It also caused my zero to shift so that I started hitting way short. I was able to turn the turret back to zero with the zero stop functioning but my zero was still off.

Is the scope broken? The elevation turret should stop turning and lock once I'm out of elevation right? Should I send it in to Bushnell or mess with it a bit? I don't want to make it any worse.

[BigBamBoo]

Sounds like it needs to go back to Bushnell.


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