Vortex Customer Service

[castgold]

In January 2014, Vortex posted a thread on their social media asking for suggestions on what people would like to see in their product line. I chimed in and asked for a 6-24x Viper PST with the EBR-2C reticle from the Razor line. Guess what the FedEx guy brought me today?

[GW]

Are you saying you got a free scope or a thank you for your suggestion?

[castgold]

Actually fulfilling my request and making it a fixture in their product line was more than enough for me. Saw it, ordered it, got it. Gladly paid a dealer for it.

[mikenewgun87]

Thats pretty cool, im waiting for my vortex sparc2 damn 5-7 week wait!

[OpticsPlanet]

I do get the sense that they listen. We are fortunate enough to have had Vortex bring in pre-production samples and ask for our opinions, and suggestions. They're a very personal organization, and justifiably proud of their products.

Another company that listens is Crimson Trace - they actively solicit suggestions for new models of LaserGrips.

https://www.crimsontrace.com/company/contact?tabIndex=2#contactForms

Mark H.