So I sent out my application on September 27th, my CC was processed on October 2nd. Figured I would call at the 3 week mark to check and see how it was proceeding. Was told it was in the system but they could not find my records by my SSN and looked it up by name. That should of been my first clue something was wrong, but the agent I spoke with told me to just give it time.
So called back again a week later and still same thing, can't find me by SSN and look up by name. Tell me to wait 60-90 days.
So this is still nagging at me that something is wrong, called this morning and finally got someone who thought it was odd my SSN was not in the system and transferred me to the agent processing my application. Turns out I guess I forgot to put my SSN on the application and they can't process it. So even though my name was entered on October 7th into the system no one bothered to send it back or tell me when I called that they could not process the application until they send the form back and I fill in the missing SSN??? So when were they going to send the application back to me? I'm thinking had I not been persistent this could of dragged on for months without anyone sending me back my application for correction.
So called back again a week later and still same thing, can't find me by SSN and look up by name. Tell me to wait 60-90 days.
So this is still nagging at me that something is wrong, called this morning and finally got someone who thought it was odd my SSN was not in the system and transferred me to the agent processing my application. Turns out I guess I forgot to put my SSN on the application and they can't process it. So even though my name was entered on October 7th into the system no one bothered to send it back or tell me when I called that they could not process the application until they send the form back and I fill in the missing SSN??? So when were they going to send the application back to me? I'm thinking had I not been persistent this could of dragged on for months without anyone sending me back my application for correction.



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