Another issue with AIM.

[Quemtimebo]

Well, after they refused to ship me a C&R long gun a few months ago (I'm a valid C&R holder and they said it was against the law to ship long guns to people in Los Angeles), I just made the mistake of trying to have a C&R handgun shipped to my FFL here.

I ordered a CZ-82 and asked if they would ship it without the magazines. "Sure, no problem. We'll take ten dollars off per mag. Place the order online and there won't be any trouble!" Sounds great.

So, I get them my FFL info, and then I get an email saying "Oh actually we're out of stock. Maybe we'll have some more in late January." And the things are no longer on the website. The guy I'd spoken to on the phone said they had put one aside for me. I asked them to cancel my order. Suddenly, my gun reappeared.

Finally, two weeks after placing the original order, it's to be shipped today. I just took a quick glance at my checking account online and noticed that they've charged me twice: once for the stated price of the gun, and once more for the discounted price. Don't think I'll be doing business with them again.

[sevensix2x51]

ive had great experiences with aim in the past. Theyve always been quick on the draw in responding to emails, and easy to deal with. The quality of the rifles i have gotten has always been top-tier, also... Of course, i have only done c&r long guns and ammo, and im not in la county...
sorry to hear about your troubles, i hope they make it right quickly!

[Mr Wizard]

I only ordered one rifle from them. It was easy and shipped quickly. I don't think I would pay extra for hand select again, but I would order from them again.
Sorry about your experience.

[yuccales]

I've bought both ammo and C&R rifles from Aim. Never a problem. They seem to be a good company to deal with. I'm sure they will take care of you.

[Chach]

I've bought both ammo and C&R rifles from Aim. Never a problem. They seem to be a good company to deal with. I'm sure they will take care of you.

Same here, in fact they're one of the first companies I'd choose to shop from if I had a choice. They've always treated me well and provided excellent service & products.

Let us know the turn out.

[Quemtimebo]

Happy ending! They fixed the credit card error, the gun arrived, and the finish is terrific!!! They may not be as fast or computer savvy as some other shops, but their product quality makes up for it.

[Rem222]

Glad to hear it worked out. I have only purchased ammo from AIM but I could not be happier with them.

[finloq]

Alls well that ends, BANG!

[johnthomas]

I noticed dealing with on-line store's that I am better off waiting to call my order in. I bring up the ad on the computer, and while I am on the phone, e-mailing everything about the order to myself, what, when, how much, order number and name of the order taker. If there is a problem, I call and ask for the one I talked to, if that doesn't get things done, I wait for an hour and talk to the manager or owner of the shop and explain the situation. Remember this folks, it is your money, if your not happy with the service or products, get your money back and move on. If everyone just brushes problems aside and does nothing, customer service and quality products offered to everyone else will suffer. Most of the time, everything is fine, once in a while, we have to grow fangs and growl a little.

[sevensix2x51]

I noticed dealing with on-line store's that I am better off waiting to call my order in. I bring up the ad on the computer, and while I am on the phone, e-mailing everything about the order to myself, what, when, how much, order number and name of the order taker. If there is a problem, I call and ask for the one I talked to, if that doesn't get things done, I wait for an hour and talk to the manager or owner of the shop and explain the situation. Remember this folks, it is your money, if your not happy with the service or products, get your money back and move on. If everyone just brushes problems aside and does nothing, customer service and quality products offered to everyone else will suffer. Most of the time, everything is fine, once in a while, we have to grow fangs and growl a little.

AIM is a great dealer. it was a simple foulup, it could (and has) happen to anyone. i hate talking on the phone. ive got tinnitus, and the scratchy phone speakers hurt my eardrums. i dont hesitate to order online from aim. theyre awesome. and brian (or bryan, too lazy to open up my emails) is a great guy to talk to, and i think he calls a lot of shots over there. i know he answers all the emails.