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Parts from Numrich

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  • SamGoldstein
    Senior Member
    • Sep 2012
    • 1011

    Parts from Numrich

    I broke my M48 extractor so I ordered a couple from Numrich on November 22. They were shipped the next day, but I have not received them. According to the tracking info, the last location was Albany, NY. I called Numrich yesterday and told them that the package is lost, and I would like a replacement order or my money back. They said they think that the holidays are causing the delay with my package and I should give it more time. Furthermore, they will not refund my money or send the parts again until after 30 days have passed without delivery. These parts were needed for a Christmas gift. Waiting until December 22 to find out the parts won't be here really sucks. Anybody have another source? And how much integrity does Numrich have? Their customer service sucks.
  • #2
    smle-man
    I need a LIFE!!
    • Jan 2007
    • 10561

    I think the 30 days issue is that of the USPS if they used priority mail. I had something go awry in shipping and the post office wouldn't do anything about it until 30 days passed.

    Numrich has always been stand up for me. Their parts are hit and miss, sometimes they look like new and sometimes they look rough.

    Comment

    • #3
      emcon5
      Veteran Member
      • Sep 2009
      • 3347

      I don't think Numrich uses priority mail unless you ask (and pay) for it. I have an order pending now, shows as "First-Class Package Service" USPS also shows expected delivery as Monday, and I expect that is a pipe dream.

      The tracking info is also amusing, it started at Kingston NY on 12/2, then moved to Albany NY a little after midnight on 12/3, then was back in Kingston NY by 6 AM.

      It is the post office, some of them are awesome, but quite a few can't find their arse with both hands, a GPS, a sextant and a flashlight.

      Comment

      • #4
        aolis110
        Member
        • May 2011
        • 246

        A while ago I bought an AR buttstock on Gunbroker. It was being sold by Numrich. I paid for it, and not even an hour later they credited back my payment. Their email said they don't sell 'assault weapon ' parts to Kalifornia. They did leave me a positive feed back though.
        Last edited by aolis110; 12-03-2016, 9:10 PM.

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        • #5
          sickboybrad
          Member
          • Jun 2009
          • 329

          My package is still someplace other than here. I ordered November 24th. But everything I have ordered shows up. I have gotten junk parts before or missing parts, but they will make right.
          With anything surplus, just think you are getting someone's junk spare parts.
          But I have been able to fix a lot of Junkers with surplus parts.
          B

          Comment

          • #6
            musketjon
            Senior Member
            • Jan 2008
            • 1746

            Try Springfield Sporters.
            Jon

            Comment

            • #7
              Bainter1212
              Calguns Addict
              • Feb 2013
              • 5936

              Numrich has been great for me, but shipping is SSSSLLLLLOOOOOWWWW from them.
              I order and forget it for a couple of weeks, so I don't end up disappointed.

              Comment

              • #8
                SamGoldstein
                Senior Member
                • Sep 2012
                • 1011

                Just got my parts today

                Comment

                • #9
                  emcon5
                  Veteran Member
                  • Sep 2009
                  • 3347

                  I put in an order on the 26th, it didn't ship until the 2nd, 5 business days later. Hopefully it will be here this week.

                  Comment

                  • #10
                    skywarp1978
                    Junior Member
                    • Jan 2008
                    • 96

                    My previous experiences with them have been good but like others, the shipping was slow. Anyone have a free shipping code?

                    Comment

                    • #11
                      'ol shooter
                      Veteran Member
                      • Mar 2011
                      • 4646

                      Originally posted by skywarp1978
                      My previous experiences with them have been good but like others, the shipping was slow. Anyone have a free shipping code?
                      Not free, but if you call them before you order, you will get a code that knocks the shipping way down. This is an every time code, not a once in the while thing. As others have posted, the parts can be hit and miss, but their return policy is good, and they pay return shipping. From Albany to So Cal averages 10 to 14 days for me. I have been buying from them since the 1980's, when it was printed catalogs and mailed in orders.
                      sigpic
                      Bob B.
                      (\__/)
                      (='.'=)
                      (")_(")

                      Comment

                      • #12
                        RookieShooter
                        Senior Member
                        • Nov 2009
                        • 1952

                        My first and last experience with them was terrible. They sent out hand guards with missing parts. I called their customer service, requested for the missing parts but they don't have them and gave me the options to keep as it or send it back with no refund on shipping.
                        sigpic
                        _____________
                        NRA Life Member

                        Comment

                        • #13
                          Black Majik
                          Calguns Addict
                          • Oct 2005
                          • 9695

                          I only use them if i absolutely have to, and no other vendors have the items I need in stock. They've shipped new items in used condition to me before. Exchanges resulted in a different used item coming returned.

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                          • #14
                            SamGoldstein
                            Senior Member
                            • Sep 2012
                            • 1011

                            Originally posted by 'ol shooter
                            Not free, but if you call them before you order, you will get a code that knocks the shipping way down. This is an every time code, not a once in the while thing. As others have posted, the parts can be hit and miss, but their return policy is good, and they pay return shipping. From Albany to So Cal averages 10 to 14 days for me. I have been buying from them since the 1980's, when it was printed catalogs and mailed in orders.
                            I got charged $8.50 for first class package. When the package arrived, the label said they paid $2.60. Thanks for charging me the actual shipping charge Numrich.

                            I'll look someplace else for parts. It'll be a cold day in hell when I buy from them again.

                            Comment

                            • #15
                              19K
                              Veteran Member
                              • Aug 2013
                              • 3616

                              Originally posted by SamGoldstein
                              I got charged $8.50 for first class package. When the package arrived, the label said they paid $2.60. Thanks for charging me the actual shipping charge Numrich.

                              I'll look someplace else for parts. It'll be a cold day in hell when I buy from them again.


                              No place charges you actual shipping cost.

                              Comment

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