double diamond

[franktank8883]

At double diamond they make some sweet stuff but there customer service sucks really bad .i ordered a stock conversion for my sig 556 and 2 monthes later no part no email no phone call they don't answer there phones they do not answer emails .now that I have filed a credit card fraud claim they are emailing me but have not refunded me my money all I'm getting is excuses .i cannot believe that a company that build parts as good as these treats there customers in this fashion . before anyone orders parts from them you might check first.try calling them or emailing them see what kind of response you get before you give them any money.again I have seen there parts at my gunsmiths shop on other customer guns and they are awesome .but me and 6 others that have ordered parts are having similar problems.

[deckhandmike]

Maybe they didn't respond to your email because your sentence structure is so annoying.

[jdmstuff]

I ordered the same exact stock adapter for my 556 a few months ago and they sent me a tracking number after 2 days. A few days later, the tracking number still didn't work. A phone call to them got them to drop it in the mail the next morning. Overall, it took about a week and a half to get my stock adapter.

[duc748bip]

I'm in the same boat. About a month in into the wait. Send a two request thru the website and still no response. In the OP you mention that "all I'm getting is excuses" Is it the credit card company or Double Diamond?