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XD9 extractor

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  • liberty47
    Senior Member
    • Jun 2012
    • 1566

    XD9 extractor

    Is it true the only way to fix a damaged XD9 extractor is by sending the pistol to customer service? Springfield does not sell the extractor to the public?
  • #2
    Old4eyes
    Senior Member
    • Feb 2010
    • 1751

    That is my understanding. You might post the same question on XDTalk or just contact Springfield directly. The lifetime warranty follows the gun so even if you are not the original owner you should be good to go.

    Here is a thread at the XDTalk forum on this issue: http://www.xdtalk.com/forums/xd-guns...extractor.html
    Last edited by Old4eyes; 01-25-2014, 1:16 PM. Reason: Added XDTalk link
    Send Lawyers, Guns and Money - On second thought, hold the Lawyers.

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    • #3
      liberty47
      Senior Member
      • Jun 2012
      • 1566

      Originally posted by Old4eyes
      That is my understanding. You might post the same question on XDTalk or just contact Springfield directly. The lifetime warranty follows the gun so even if you are not the original owner you should be good to go.

      Here is a thread at the XDTalk forum on this issue: http://www.xdtalk.com/forums/xd-guns...extractor.html
      Thank you for the confirmation.

      Comment

      • #4
        railroader
        Veteran Member
        • Oct 2005
        • 3115

        Originally posted by Old4eyes
        That is my understanding. You might post the same question on XDTalk or just contact Springfield directly. The lifetime warranty follows the gun so even if you are not the original owner you should be good to go.

        Here is a thread at the XDTalk forum on this issue: http://www.xdtalk.com/forums/xd-guns...extractor.html
        Are you sure the lifetime warranty follows the gun? I had an XD40 tactical I bought used. I had a round blow out the case which messed up the extractor. I think paid shipping to send the gun in. They replaced the extractor and found the frame had a crack I didn't see. They replaced the frame and refinished the slide but charged a very reasonable charge like $70 for the frame. I think I had to pay them around $95 total. I think normally springfields deal is if you aren't the original owner they will still fix the gun for free since they won't sell the parts. But I don't think they cover the shipping though. In there defense their return shipping was pretty cheap like $25. Prior to this XD I had a pre XD, a HS 2000. I had the same problem with parts. Springfield said I couldn't buy replacement parts for it but they would fix it for free but I would have to pay shipping both ways. Paying shipping both ways gets pretty expensive if all you need is a $10 or $20 part. Mark

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        • #5
          liberty47
          Senior Member
          • Jun 2012
          • 1566

          I am the original owner of the gun.

          Comment

          • #6
            liberty47
            Senior Member
            • Jun 2012
            • 1566

            Will they know I'm the original owner if I never registered it through Springfield?

            Comment

            • #7
              liberty47
              Senior Member
              • Jun 2012
              • 1566

              Sent the XD9 back last Tuesday at no cost to me. Got an email stating my firearm has been shipped back to me today.

              Total cost to me = zero dollars.

              Thanks Springfield!

              Comment

              • #8
                e90bmw
                Senior Member
                CGN Contributor
                • May 2013
                • 1268

                They are great.
                I have an XD in the Springfield Custom shop right now.
                They have a special agreement with FedEx for two way shipping.
                Contact them first. They will email a label and charge you when they return the gun.

                My XD40 is in for hard chrome, match barrel and Trijcon HD sights.
                bought it and never fired it. Just sent straight to custom shop.
                The cool thingabout the custom shop is the warranty stays valid, no matter what they do. The custom shop is also very reasonable.

                Comment

                • #9
                  squiddo
                  Senior Member
                  • Jan 2012
                  • 1235

                  My experience first hand was:

                  amazing service
                  excellent work
                  warranty follows gun

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