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KUDOS to Kimber Cust service

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  • bubejunkie
    Junior Member
    • Jan 2008
    • 10

    KUDOS to Kimber Cust service

    To all of those haters who talk negatively about Kimber ,I would like to commend them in this post. A month after I picked up my Stainless TLE II the rear night sight would move from the recoil. All shots went left, significantly. One option was to find a local smith to "pin" it. I didnt like that idea since it meant causing some topical damage to the slide & sight. I called kimber and they insisted I send the slide back to them for "tightening", whatever that means. lol.

    My slide came back within a week and now my baby shoots angry and true. I'm in love again. Initial contact through email was professional and phone convo's were the same. Even when i called back to ask what work was done, the phone rep was helpful and NOT annoyed, like allota people claim. I guess if you call them w/ attitude they'll return it. Just be cool and they'll be cool. Thumbs up guys!

    Thanks Kimber you guys rock, and your products are worth every penny.

    serg, fm LA.
  • #2
    gregshin
    Senior Member
    • Oct 2005
    • 1259

    im glad kimber took care of you. i've never had any issues with my kimbers...but its good to hear that they did you right.

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