Help with my new TRP (Pic)

[enigma8168]

So, I just brought my new TRP home and noticed that the hammer is a little off-center. You can see from the picture that the gap on the right is quite pronounced while the left side of the hammer is flush with the slide. In fact, the is so flush, that it has worn off the armor kote a bit and I can see the stainless steel shining through on one corner.

I'm wondering if that is normal or if I should contact SA and have take a look? I'd hate to send it back for something which may be quite common, so I'd like to hear from you and your experiences. Please note that the slide to frame fit is beautiful in all other respects.

Thanks in advance for your help.

[Uxi]

Send it in. And have the custom shop take some "special care" of it.

Otherwise, I'd say function matters more than the form, though that would probably bug the **** out of me, too.

[mike452]

I would tell Springfield to fix it even if it functions fine.

It is not normal. That would bug the **** out of me too... !

[JTROKS]

How's the trigger, is it clean breaking? That hammer seems cockeyed a bit too much. I wonder if the hammer pin hole is drilled straight... I'd say call them up and see what they say. If you send them the picture they may send you a shipping label to send it in. The reason is there a big problem when only one of the hammer hooks is engaged with the sear. Sooner or later you'll get hammer follow and possibly a run away gun. SA wouldn't want that to happen...

[enigma8168]

Good point JTRoks, I'll give them a ring tomorrow and see what they have to say. A bit disappointing considering it's supposed to be one of SA's more high-end guns. You'd think their QA would catch something like this.

[Franksremote]

I think you might be surprised might else might be crooked in there...

I'd send it in, it's definately outta whack.

[Glock_XXI]

That sucks man, I am sorry to hear that. I am sure SA will make it right.

[SNEAKS]

Looked at my TRP and it is not like that. I would send it in for sure. Dont let this get you down the TRP is an awsome handgun.

[dgey]

The guns new right...? Call SA and tell them what's happening... I'm sure that they wiil fix the problem without any problem... how long it'll take...? hopefully they'll have your weapon back to you in no time...

[jazman]

I agree, let them make it right for you; you will feel better about your new gun and the company.

[tiko]

Last time I had FTF with every last round of the mag on my Sig 220 carry, some people suggest to send it back, I kept it shot for more than 100 rds and the FTF just dissappeared, probably the burr at the breech or extractor was worn out. But on your TRP, the hammer will stay tilting that way for goods! So you have to send it back, every company get a small percentage of malfuntions.

[enigma8168]

I have sent off an email to SA after speaking with one of the customer service reps. Let's see how they react, I made my displeasure known. At a loss to explain how a product issue like this passes through QC when even a relative lay person like myself can see the problem.

Not a happy camper, unless they provide a clear path of resolution I am just going to return the gun and demand a refund.

I'll keep you updated, thanks everyone for the support.

[RECCE556]

That is DEFINITELY an issue that needs to be taken care of. The hammer to sear engagement must also be off unless the sear is equally crooked. The latter is the only way it would be "functionally" OK (but still not acceptable) so long as it's not hitting the hammer pocket of the slide which in your case, it is so it's not OK in any way. Now if the sear is straight and the hammer is crooked, the wear will be interesting to say the least. How's the trigger pull on it? Does it feel weird? (and for this, do you have another 1911 to compare it to...you can't compare it to a cr@ppy Glock trigger. Except Randall's of course which is NOT cr@ppy. )

My guess is that the hammer pin holes are crooked, which would be REAL bad QC because that would make the frame basically a paper weight. If the pin hole in the hammer is crooked, it isn't as big of a deal since the hammer is readily replaceable...but it does require proper fitting.

SA quality and quality control isn't spectacular in my experience but SA should take care of it (MAKE THEM PAY FOR SHIPPING IN ALL DIRECTIONS) For me, it would still irk me that such a obvious QC issue got by their "final check" person (assuming they have one). I too have had issues with SA's 1911 which is why I only have one left and that one is on the chopping block.

That being said, and before all the SA 1911 owners/fanboys jump down my throat, SA can and do produce some decent 1911's. I've just found that with nearly all mid-range brands (except Colt...so far), the end buyer is the final QC person more times than what I consider to be acceptable.

[RECCE556]

Not a happy camper, unless they provide a clear path of resolution I am just going to return the gun and demand a refund.

I'm pretty sure the best they'll do is either repair it or replace it completely. If it's repairable or just a part needs replacing (say just the hammer is bad), they won't do a complete gun replacement even if you demand it.

If they decide to repair it, when you get it back, make sure they did a good job. Did they replace the part AND properly fitting it (especially on a part like the hammer)? This might be hard to tell if you're not familiar with 1911's (the first thing I would look at are the hammer hooks to see if they actually worked 'em.) Did they refinish the entire slide or did they cheat and just "touch up" the slide? These are the kinds of questions I'd be asking.

I had a buddy who had a bad part on his SA 1911 and they replace it alright...just dropped a new, not properly fitted part, into his 1911 and sent it back. Good times...he had to send it back a couple of time more to get it right. Once it was fixed properly, he sold it at a loss and basically said FU to SA and hasn't bought a single item from them since.

I highly doubt SA will give you a refund unless you're talking about getting a refund from the shop you bought it at (who is more likely to issue some sort of refund). Either way, good luck. Let us know how it goes.

[Red_5]

I'll give you my $.000000002 worth:

It's a drag to have to send things away for warranty. No worries though, SA customer service is the best. They'll make it right.

I have a SA pistol or 4 and recently sent one back to it's birthplace for some love. The service exceeded my expectations, he quality of work was excellent and the turn around time was rather speedy.