The Stockade in Westminster

[CZlover]

Last Sunday, The Stockade in Westminster again refused to do Dros for me & another Calgunner. They simply said: " We dont do Dros on the weekends!"

Is this NOT against the State & Federal Laws?

[NiteQwill]

Illegal. I would contact the CADOJ about this issue.

[NorcalGSG]

Not sure 'bout the laws but I'd be packing up my marbles and finding a new place to play! I think the DROS system is supposed to be open everyday from like 7am to 11pm or something like that. Probably an FFL here can correct me. Maybe the store just has a policy/only has qualified people to do DROS on weekdays? Not just any employee can do transfers, at least if they want them done properly. "dohhh! corrected before I could push the post button!"

[gorenut]

the Stockade is notoriously known to do that. They even go as far as to send customers to other stores to tell them to DROS it there. I refuse to purchase anything from that store, I can only think of maybe one employee that has ever been helpful. Maybe me and most people I know have just had badluck with them.

Report em.

[KING_PALM]

the guy who does the PPT's there is not in on the weekends.

its simple, it sucks but find another shop.

[sumdood]

They do DROS on the weekends, just not PPT DROS. They want to spend the weekends doing DROS on the guns they are selling. Do I like it? No.

[NiteQwill]

They do DROS on the weekends, just not PPT DROS. They want to spend the weekends doing DROS on the guns they are selling. Do I like it? No.

the guy who does the PPT's there is not in on the weekends.

its simple, it sucks but find another shop.

Maybe the store just has a policy/only has qualified people to do DROS on weekdays?

They agree, by law, on the condition of their FFL that they cannot turn away a PPT during their operating hours. Doing so is illegal.

[Cokebottle]

the Stockade is notoriously known to do that. They even go as far as to send customers to other stores to tell them to DROS it there. I refuse to purchase anything from that store, I can only think of maybe one employee that has ever been helpful. Maybe me and most people I know have just had badluck with them.

Report em.

Ditto.

I went in, looked in a couple of cases. A guy asked "how's it going" or something like that. I said "Looking for something for my wife".
He said "I made that mistake once" and walked out the door and lit up a smoke.
I thought maybe he was a customer... nope... he came back in and went behind the counter. Took me another 15 minutes to actually get someone behind the counter to help... and he wasn't very helpful.

[Dangerous1]

I've had that happen to me before at Fowlers. They even posted a sign on the door saying no PPT's on weekends or Sundays or something like that. We just went across the street to Ades and they were more than happy to help.

Otherwise, I've noticed that they (The Stockade) have really been turning customer service around. I've been in there a couple dozen times and they were always helpful. Not the cheeriest bunch of guys but helpful none the less. I know what they used to be like but they're definitely getting better. Just wish their prices were more competitive.

[BillPear]

I've had that happen to me before at Fowlers. They even posted a sign on the door saying no PPT's on weekends or Sundays or something like that. We just went across the street to Ades and they were more than happy to help.

Otherwise, I've noticed that they (The Stockade) have really been turning customer service around. I've been in there a couple dozen times and they were always helpful. Not the cheeriest bunch of guys but helpful none the less. I know what they used to be like but they're definitely getting better. Just wish their prices were more competitive.

Fowlers and The Stockade share the same owners.

[scratch]

Contact Bob Wickes at: http://www.fieldtimesportsandguns.com/Contact_Us.html and see what he will do.....just a thought

Bob left the Stockade and opened around the corner on Beach.

[bearsdidit]

I've had that happen to me before at Fowlers. They even posted a sign on the door saying no PPT's on weekends or Sundays or something like that. We just went across the street to Ades and they were more than happy to help.

Otherwise, I've noticed that they (The Stockade) have really been turning customer service around. I've been in there a couple dozen times and they were always helpful. Not the cheeriest bunch of guys but helpful none the less. I know what they used to be like but they're definitely getting better. Just wish their prices were more competitive.

I'd have to agree with you, their customer service is getting better. I'm not sure if it's illegal or not to refuse a PPT on the weekend but it makes sense from a business perspective. There is a fine line between customer service and letting money walk out the door. I would rather sell a gun or accessories to a customer before doing a PPT.

[gorenut]

Contact Bob Wickes at: http://www.fieldtimesportsandguns.com/Contact_Us.html and see what he will do.....just a thought

Bob left the Stockade and opened around the corner on Beach.

Just to chime in and a heads up... admittedly Field Time is really nonresponsive on the email front, atleast from my experience. Also, their site needs to really be updated if they want to increase their new customer base.

That being said.. I've had nothing but good experiences going inside the store. They've been helpful to my friends, girlfriend, and me. I go there for ammo most of the time.

Also, totally unpaid advertising, just want to see the store do good.. they currently have 10% off all Glocks.

[Rekrab]

I have seen the goofy PPT policy that Fowler's has. I would report 'em or check elsewhere. The only thing they're good for is gun fondling since they seem to have the best selection in town.

Field Time seemed pretty friendly when I was in there for their grand opening weekend. Otherwise, all my business is done at OC Indoor Range.

[CSACANNONEER]

Too bad I don't know the area. I happened on The Stockade yesterday. I wandered in and spent a few bucks on powder bushings, powder and case lube. I was impressed that they were able to ask such high prices on their firearms. Too bad I didn't know where Field Time was. I would have gone there too.