please delete

[alks207]

figured out. Mods please delete

[SkyHawk]

It has a two piece barrel - need a special tool to tighten it. Send it back, it should not take them a year to fix it - more like a week.

[Jeepergeo]

I sent a revolver in a month ago. From CA to their repair shop and back was two weeks including test firing and fairly major work.

Where did you hear a year?

[alks207]

Shipped it today. Once thing I have to give to S&W is their customer service
is top notch! I'll keep this thread updated.

[beerman]

Yep , their customer service is one of the best in the business ( so are Ruger & S/A)

[alks207]

Thanks everyone for your help. Got the gun back eight days after I sent it. All they had to do is tighten the barrel sleeve. Not a big deal. Customer service was top notch!

[jumbopanda]

I also sent a S&W revolver back not too long ago and got it returned in a couple of weeks. They take care of things quickly.

[Dano3467]

I got my revolver back in

I say go for it (return)

[trackcage]

Glad it worked out for you. But seriously, what made you think turnaround was a year?

[bsg]

Thanks everyone for your help. Got the gun back eight days after I sent it. All they had to do is tighten the barrel sleeve. Not a big deal. Customer service was top notch!

that is fast.