Charlie Coopers Ordering Dept

[mnichols]

I got this from them today:

Have we told you lately how much we appreciate you?
We do. We really, really do.

We know its been awhile since you've heard from us, so we wanted to take a moment and give you a status update on where we're at with your orders. Because of the massive influx in orders during California's magazine ban pause, we are incredibly backed up. Here's the quick version:

California got rid of all magazine bans
We knew it wasn't going to last
We took a chance and accepted backorders - something we do not typically do
Why? Because the way this law was set up, anything paid for (complete transaction, from ordering to payment confirmation) during the ban lift was considered a legal purchase, even if delivery hadn't happened
We received a bajillion orders. (this may be an exaggeration, but it's a pretty good estimate)
The ban went back into place
Our customers are the proud owners of many, many full capacity magazines
We may have them, but you own them
Keep Up With Us on Facebook
So, now that we're all caught up - Why is it taking so long for you to get your order? There are a couple of reasons:
We are a small business. Because of this, we appreciate your business FAR more than Amazon does, but it takes us a little longer to process, pack, and ship those boxes.
Seriously, guys. Amazon has ROBOTS. Our owner has a strict no robots policy (SkyNet is REAL, y'all)
Due to our bending our own rules and accepting backorders, we are at the mercy of our suppliers to provide us with the products you ordered if we don't already have them in stock
Our suppliers are wonderful and will come through, but these things take some time
As mentioned above, we are a small shop and can only pack so many boxes at a time, even if we are working overtime
What does this mean for you? We are working diligently to get your orders out as quickly as possible. We've upped our supply orders and are getting shipments daily. As soon as we get your items, we pack them up and ship them out. Please try to be patient with us as we handle this massive influx of orders (thank you again for choosing us!) and pack and ship your orders.

As always, please feel free to reach out to us via email or on Facebook with any questions you may have. We know we wouldn't be here without you, and we appreciate every order you send our way.
All the best,

I'll wait

[Chefman]

I received an email from them stating they are shipping as inventory arrives. They allowed back orders to help us acquire our freedom mags and are shipping fast as they can

[SmallShark]

My order was delivered earlier today

[Aleous]

Made two orders on Saturday the 30th. Haven’t received either yet or even a shipping confirmation.

[NorCalAthlete]

I received an email from them stating they are shipping as inventory arrives. They allowed back orders to help us acquire our freedom mags and are shipping fast as they can

Got the same email.

Separately, prior to that, I emailed back and forth several times asking about the queue, where my order was, etc, and have gotten constant reassurances it will be shipped and on its way ASAP but they're beyond slammed.

I can be patient. Don't need any of the stuff from them urgently, it's mainly duplicates of other stuff I already have but wanted to build up stock in.

[stevebla]

Relax, take a deep breath.

"California Residents!
We’ve always helped out capacity limited states. It’s who we are. That continues today.

We will continue to honor orders placed on our site until 5:00pm California time on Friday, April 5.

If you decide to purchase, please expect LONG DELAYS. You will be charged for your purchase up front, and we WILL NOT honor refunds. We will ship these orders as quickly as we can

Any order placed from California for full capacity magazines placed after 5pm WILL BE CANCELED.

Thank you for your continued support. Y'all are amazing.

- Charlie Cooper’s."

[tenemae]

Personally, I wouldn't panic until May. Give em time. What happened last week the the mother of all cluster**** ordering sprees. Stores cumulatively sold all the mags in the US... and probably then some. Think about that. Give it time.

[SonOfaDI]

I have communicated with the owner. Patience is a virtue here. Your orders will be filled. They are good people and are working for US.
Patience Grasshoppers.

[crufflers]

"We’ve always helped out capacity limited states. It’s who we are. That continues today.

We will continue to honor orders placed on our site until 5:00pm California time on Friday, April 5.

If you decide to purchase, please expect LONG DELAYS. You will be charged for your purchase up front, and we WILL NOT honor refunds. We will ship these orders as quickly as we can

Any order placed from California for full capacity magazines placed after 5pm WILL BE CANCELED.

Thank you for your continued support. Y'all are amazing."

- Charlie Cooper’s.

Just repost this every few rant posts... y'all want it ALL huh?

[capntroy]

They seem to be good folks; I got my order 6 days after placing it and never had received a tracking number, so sounds like they're concentrating on order fulfillment...

[SmallShark]

ordered on the 30th, received today

[b18bturboek9]

I received my order and I spelled my address wrong and they contacted me to ask if its right before they shipped because it showed up weird in their system. Great communication with customers so I’d wait it out ppl. I don’t think any company saw this amount of business coming. I’m still waiting for one more order from another vendor who said the same thing. Unless your order is cancelled don’t worry and enjoy your packages when they arrive.

[HibikiR]

Got a tracking number today.

[Harambe]

My orders at Charlies all came through.

[NorCalAthlete]

Got a shipment notification last night.