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Billet Rifle Systems order mixup experience

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  • Sicarius
    CGN/CGSSA Contributor
    CGN Contributor
    • Jan 2008
    • 2917

    Billet Rifle Systems order mixup experience

    Hello,
    I just wanted to share my shopping experience with BRS. I have been intrigued by the AR47 for some time and found out that they have 80%. I ordered the lower some time back and recently decided to order their upper to match their lower because they are a tad wider to accommodate the AK mag. Either way, I ordered an anodized and ceracoate tungsten grey upper to match the lower I previously ordered(normally more of a black rifle guy but I figured I try something new). Another customer called in and apparently had a similar order and waffled on the color and wanted just anodized black. My order got mistaken in the process so I ended up receiving a black anodized upper. I pinged BRS about my order and Eric responded and sent out a prepayed shipping label that day. I asked how much he would charge to ceracoate my rail that I was planning on using and he said just throw it in the box and he would spray them both at the same time for free! I received the upper and rail back and they look perfect. Their products do run on the expensive side and order to door step takes 1-2 weeks but they stood by their product and made good, and then some on a mixup. Just wanted to share my positive shopping experience.
    Kevin
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