My G17 (Gen-1) and my other G17 (Gen-3) all easily released the slide using the lever (even when new). The slide on my G20, on the other hand, is a bear to release with the factory lever. I simply installed one of those chrome extended release levers and "voila" problem solved. Rack the slide any way that you are comfortable with (just be safe). Glock may have intended their pistols to be charged without using the release lever, but who the heck cares? I don't think it really matters what technique is used unless you plan on (or are preparing for) getting into a gunfight.
Rich
Rich

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