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  #1  
Old 06-25-2020, 2:12 PM
RideWest RideWest is offline
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Join Date: May 2018
Location: Ventura, CA
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Default Technical Support

I have tried calling customer service, but youíre not answering the public number at: (803) 724-6950. I sent an email as directed on your web site, with my order and SKU numbers, but after a week my question wasn't answered.

Could you PM or email me with a phone number so that I can actually contact someone regarding a technical issue. Itís frustrating that I have no effective way to communicate with your company.
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  #2  
Old 06-29-2020, 8:23 AM
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Palmetto State Armory Palmetto State Armory is offline
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Join Date: May 2008
Posts: 328
iTrader: 13 / 100%
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Quote:
Originally Posted by RideWest View Post
I have tried calling customer service, but youíre not answering the public number at: (803) 724-6950. I sent an email as directed on your web site, with my order and SKU numbers, but after a week my question wasn't answered.

Could you PM or email me with a phone number so that I can actually contact someone regarding a technical issue. Itís frustrating that I have no effective way to communicate with your company.
Please PM me your order number and a good phone number and time to call you. I will get you taken care of.

Thank you,

Josiah
__________________
Palmetto State Armory
3760 Fernandina Rd
Columbia, SC 29210
Web Sales: 803.724.6950
customer.service@palmettostatearmory.com
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  #3  
Old 06-30-2020, 12:06 PM
RideWest RideWest is offline
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Join Date: May 2018
Location: Ventura, CA
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Hi Josiah, Thank you for responding, I just sent a PM with the information you requested on 06/30.

Not much to report yet on 07/01. I hope Josiah can help put me in contact with someone. It will be two weeks tomorrow on 07/02 from the first email and call to PSA.

Last edited by RideWest; 07-01-2020 at 2:07 PM..
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  #4  
Old 07-03-2020, 12:44 PM
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Palmetto State Armory Palmetto State Armory is offline
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Join Date: May 2008
Posts: 328
iTrader: 13 / 100%
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Quote:
Originally Posted by RideWest View Post
Hi Josiah, Thank you for responding, I just sent a PM with the information you requested on 06/30.

Not much to report yet on 07/01. I hope Josiah can help put me in contact with someone. It will be two weeks tomorrow on 07/02 from the first email and call to PSA.
I have our guys looking up the spec.

Thanks,

Josiah
__________________
Palmetto State Armory
3760 Fernandina Rd
Columbia, SC 29210
Web Sales: 803.724.6950
customer.service@palmettostatearmory.com
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