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  #1  
Old 09-06-2019, 1:34 PM
Gunny556 Gunny556 is offline
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Default Turner's Temecula Jack*****

Where does Turnerís find such incompetent people to hire? A few days ago I was in the Temecula store to buy some ammo and do the background check on it. So they tell me I need to pick a number and wait for my number to be called. As Iím standing there I noticed one of the black-shirt girls (Dannie) working on the computer in the corner. I watch her working on something pretty diligently, going between her cell phone to the computer, and back and forth. She must be trying to find a gun or part for a customer (or so I think). But then I over hear her tell one of the other girls there that she is planning her wedding, looking at different venues. What the HELL!!!

My time is money, wasting time on doing a background check on ammo is bad enough, but having to wait even longer because there is an incompetent person there with absolutely no customer service skills is not acceptable. Turnerís should try to hire better quality people if they care about their customers. Or maybe they just donít care.

Oh and to top if off, when my number was finally called and the guy starts helping me with getting my ammo, I ask him what is up with that Dannie. He tells me that she was just promoted to manager. Guess she thinks she doesnít need to help customers anymore. Way to go Turners.
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  #2  
Old 09-06-2019, 1:41 PM
Yodaman Yodaman is offline
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Has anyone said they suuuuuuck lately?

How are you surprised?


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  #3  
Old 09-06-2019, 1:44 PM
Jwalt Jwalt is offline
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Did you try contacting corporate directly and telling them what's going on in their store?
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  #4  
Old 09-06-2019, 2:01 PM
Yodaman Yodaman is offline
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Quote:
Originally Posted by Jwalt View Post
Did you try contacting corporate directly and telling them what's going on in their store?


Where do you think they get these great skills from. Starts at the top.


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  #5  
Old 09-06-2019, 2:12 PM
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vino68 vino68 is offline
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Is she hot? Maybe she was on a break?
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  #6  
Old 09-06-2019, 2:24 PM
DVSmith DVSmith is offline
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Quote:
Originally Posted by vino68 View Post
Is she hot? Maybe she was on a break?
Yeah!
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  #7  
Old 09-06-2019, 2:41 PM
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9mmContagion 9mmContagion is offline
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Maybe she was on break/lunch?
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  #8  
Old 09-06-2019, 6:31 PM
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Jeepergeo Jeepergeo is offline
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Jeeze, just two posts by you on Calguns and both are flaming a good member of the shooting sports industry and clearly a business that supports our 2A rights? Sheesh.

Perhaps if you went into a business not wearing your AOC or Nancy Pelosi mask you might get better service. You should lay off the Low T supplements, put on some big boy pants, and grow up.

Most folks here know Turners is a great place to shop, good prices and good service, and good supporters of CRPA, NRA, and 2A issues.
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  #9  
Old 09-10-2019, 9:14 AM
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Redneck Geek Redneck Geek is offline
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Quote:
Originally Posted by Jeepergeo View Post
Jeeze, just two posts by you on Calguns and both are flaming a good member of the shooting sports industry and clearly a business that supports our 2A rights? Sheesh.

Perhaps if you went into a business not wearing your AOC or Nancy Pelosi mask you might get better service. You should lay off the Low T supplements, put on some big boy pants, and grow up.

Most folks here know Turners is a great place to shop, good prices and good service, and good supporters of CRPA, NRA, and 2A issues.
^ this.

I've had nothing but great service at several Turners, especially the Temecula spot.
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Old 09-10-2019, 9:24 AM
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Quote:
Originally Posted by Gunny556 View Post
Where does Turnerís find such incompetent people to hire? A few days ago I was in the Temecula store to buy some ammo and do the background check on it. So they tell me I need to pick a number and wait for my number to be called. As Iím standing there I noticed one of the black-shirt girls (Dannie) working on the computer in the corner. I watch her working on something pretty diligently, going between her cell phone to the computer, and back and forth. She must be trying to find a gun or part for a customer (or so I think). But then I over hear her tell one of the other girls there that she is planning her wedding, looking at different venues. What the HELL!!!

My time is money, wasting time on doing a background check on ammo is bad enough, but having to wait even longer because there is an incompetent person there with absolutely no customer service skills is not acceptable. Turnerís should try to hire better quality people if they care about their customers. Or maybe they just donít care.

Oh and to top if off, when my number was finally called and the guy starts helping me with getting my ammo, I ask him what is up with that Dannie. He tells me that she was just promoted to manager. Guess she thinks she doesnít need to help customers anymore. Way to go Turners.
Did a PPT there 12 days ago flawlessly, will do nother this Sunday.
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  #11  
Old 09-10-2019, 12:56 PM
shooperman shooperman is offline
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Just FYI, this is not Yelp. And only two posts in over two years of being a member and they're both bashing Turners? How about just don't go to Turners.....
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  #12  
Old 09-10-2019, 1:10 PM
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In my experience with Turner's they have the attitude of "we're, just about, the only game in town so we can be dicks and you STILL have to deal with us". At least that is my experience at most of their stores. That said I've also had extremely good service at the Chino Hills store. Everybody there was on top of it.

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  #13  
Old 09-10-2019, 1:42 PM
Jwalt Jwalt is offline
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My experience with Turner's varies from "I don't have a clue what I'm doing but I'm trying to do my best sir I wish the manager would get over here it's my second day" to waiting an hour to be served because the poor guy at the counter basically had to do a 1 hour beginners safety course before he felt comfortable letting the guy ahead of me take his new Glock home.

I've had a few of them who didn't have a clue, but they weren't nasty about it. They're often really understaffed. These are my only two complaints about the counter help.

Most of my experience has been at the Rancho, Pasadena, and El Cajon stores.
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