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  #121  
Old 04-05-2019, 7:40 AM
oakfan52 oakfan52 is offline
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Quote:
Originally Posted by Squirly View Post
He obviously doesn't live in Cali --- keep shipping AU!!!


I think you mean start shipping. Based on most the comments all they’ve done for a week is print labels.


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  #122  
Old 04-05-2019, 7:57 AM
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Originally Posted by oakfan52 View Post
I think you mean start shipping. Based on most the comments all they’ve done for a week is print labels.
Now now, to be fair they've also had USPS scan some bulk barcodes to at least make it LOOK like some have been shipped.
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  #123  
Old 04-05-2019, 11:11 AM
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While the package that I've ordered from them approaching a week ago still hasn't shipped, I've gotten a few emails suggesting I order more...
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  #124  
Old 04-05-2019, 11:13 AM
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Second times a charm

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  #125  
Old 04-05-2019, 11:48 AM
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FWIW, I've seen multiple people confirm with Brownells customer service that orders placed before 5:00pm will be honored even if the item is currently backordered.

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  #126  
Old 04-05-2019, 11:49 AM
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Midway stopped taking orders altogether

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  #127  
Old 04-05-2019, 12:03 PM
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Quote:
Originally Posted by ubermick View Post
While the package that I've ordered from them approaching a week ago still hasn't shipped, I've gotten a few emails suggesting I order more...


Claiming fast shipping no less


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  #128  
Old 04-05-2019, 12:14 PM
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Ordered 3/31, status: Pre shipment.

I really feel sorry for the USPS driver who goes to ArmsUnlimited to pick up what should be a normal amount of outgoing packages. And instead sees a mountain of boxes.
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  #129  
Old 04-05-2019, 3:52 PM
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My wild guess is that many of us stuck at pre-shipment for last 4 to 5 days had ordered items from distributor's warehouse.

Kinda like being on standby at the airport.



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  #130  
Old 04-05-2019, 4:08 PM
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Geez guys relax......they'll either get them to you...or they won't. Nothing you can do about it now. Hell, I ordered a garage opener from Walmart and it's not gonna get here till the 17th.....
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  #131  
Old 04-05-2019, 4:46 PM
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Quote:
Originally Posted by realbadlarry View Post
Geez guys relax......they'll either get them to you...or they won't. Nothing you can do about it now. Hell, I ordered a garage opener from Walmart and it's not gonna get here till the 17th.....
You should be outraged with Walmart. What happens when garage opener remotes are banned and starting on 4/15 you can only open your garage door manually? You'll be a felon.
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  #132  
Old 04-05-2019, 5:18 PM
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Weird, Botach had two 31 rnd usp mags for 100....I ordered it, put my credit card info in.....now my order is showing that they are waiting for a Purchase order and the mags are listed as out of stock.....sounds like BS funny business to me.....I know I put my CC info in the order...of course I didn't print it....like a dumass...
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  #133  
Old 04-05-2019, 5:56 PM
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Guys everyone chill out.... Enjoy your freedom mags when ever you get them!
AU keep on fighting the good fight and thanks for being one of the first... if not the firet to step up to the plate to ship magazines to California!
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  #134  
Old 04-05-2019, 6:29 PM
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I cut them some slack at first with the original order, but sending out emails advertising when you know you can’t fulfill the orders in any kind of timely manner is prettty messed up
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  #135  
Old 04-05-2019, 6:41 PM
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Quote:
Originally Posted by ffjdh View Post
I cut them some slack at first with the original order, but sending out emails advertising when you know you can’t fulfill the orders in any kind of timely manner is prettty messed up
Exactly this. And while some folks had the ability to put orders in with a half dozen different companies to cover their bases, many didn't have that luxury. All my eggs were unfortunately in Arms Unlimited's basket. I grabbed my mags early Sunday morning. Tuesday I got the "your order has shipped" email, they'd charged my card, so I thought I was good to go. Since then, I - like many others - have not seen that shipping info change in any way, shape, or form. Which means they charged me money for something that they haven't shipped - which is messed up - and are subsequently soliciting for more orders when they can't fulfil the ones they already have - which is also messed up.

The deadline has now passed. I can no longer order standard cap mags, so am hoping that the one or two posts from the company in this thread can be taken as gospel, and the order that I have PAID FOR will ship... eventually?
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  #136  
Old 04-05-2019, 6:51 PM
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Amen to that

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  #137  
Old 04-05-2019, 7:39 PM
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Quote:
Originally Posted by ArmsUnlimited View Post
We were the first vendor to announce we are shipping to California residents on Friday evening to our tens of thousands of email subscribers. We have thousands of orders which we have printed labels for and our warehouse guys are packaging as fast as possible. We can only sort, pull, and package so many orders per day. There are thousands more we still haven't even printed. We are printing, packing, sorting and shipping as fast as we can. Please exercise some patience, if you received a tracking number you will receive your order, we have plenty of inventory. We are also supplying local shops in California.

Putting a further strain on our resources by calling or emailing or doing both every few hours is not going to speed things up....

You've waited 18 years to get standard, a few days of processing from us or ANY other vendor is to be expected in this mad rush that none of us had time to prepare for.
quote for future. still shows pre-shipment status for my 3/30 order
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  #138  
Old 04-05-2019, 7:43 PM
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Quote:
Originally Posted by ArmsUnlimited View Post
ATTN: CALIFORNIA RESIDENTS!!!

NO MORE "HIGH CAPACITY" MAGAZINE ORDERS AFTER APRIL 5th 4:59pm

ALL ORDERS PLACED ON OUR SITE PRIOR TO THIS TIME WILL BE FILLED!!!

As long as orders are in the system and you have a valid order/receipt/purchase that was made before April 5th 2019 5:00pm, you WILL receive your order. UNLESS you yourself requests a cancelation. That is our final word on the matter. I will not continue to respond to "where are my order" inquiries as I have already explained the delays.
And another one
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  #139  
Old 04-05-2019, 8:35 PM
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They’re probably busy shipping orders for people that paid expedited shipping, like me. I got mine.
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  #140  
Old 04-05-2019, 8:39 PM
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Quote:
Originally Posted by Quickdraw559 View Post
They’re probably busy shipping orders for people that paid expedited shipping, like me. I got mine.
That's fine. Glad you got your order. I can be patient. As long as it finally ships.

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  #141  
Old 04-05-2019, 8:48 PM
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I’m going to be patient too.

Ordered something I really want.
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  #142  
Old 04-05-2019, 8:49 PM
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Your orders will ship, it is clearly written here, in our email blasts, our facebook page, etc

As for why we kept blasting emails, we wanted as many CA residents to have the opportunity to get mag orders in the system with a vendor who has the mags and will fill their order. Sorry our fast shipping isn't as fast as it usually is but we normally do about 700-800 orders a week and received over 10,000 this week so we are a little behind, and we haven't been able to keep the labels in a date order. I apologize for that but you'll be happy when you receive your mags so just relax and wait for them to arrive.
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  #143  
Old 04-05-2019, 9:04 PM
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Thank you.

That’s fantastic.

Thank you for your efforts to keep us happy.
Beyond happy. Great!
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  #144  
Old 04-06-2019, 6:09 AM
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Default Armsunlimited whats the deal?

Anyone heard from them? Its been 7 days, I got a tracking number but its been stuck in preshipment and hasnt moved, they wint reply to emails or answer the phone.

[Turby: There's another full thread for Arms Unlimited, moving your post into that thread.]

Last edited by Turbinator; 04-06-2019 at 6:21 AM..
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  #145  
Old 04-06-2019, 6:33 AM
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My order placed on 4/2 was in limbo with a tracking number that was pending acceptance until yesterday. I now have a delivery date of Monday 4/8.
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  #146  
Old 04-06-2019, 6:45 AM
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Quote:
Originally Posted by DBoz View Post
My order placed on 4/2 was in limbo with a tracking number that was pending acceptance until yesterday. I now have a delivery date of Monday 4/8.
Excellent - let us know when you see something arrive - would be good to know people are getting their orders.

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  #147  
Old 04-06-2019, 7:27 AM
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After one whole week still shows pre-shipment.
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  #148  
Old 04-06-2019, 8:46 AM
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Originally Posted by phiberoptik View Post
After one whole week still shows pre-shipment.
In the same boat here
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  #149  
Old 04-06-2019, 8:55 AM
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Quote:
Originally Posted by phiberoptik View Post
After one whole week still shows pre-shipment.
Seems to be a few of us. I can wait

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  #150  
Old 04-06-2019, 9:16 AM
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Same here. Still preshipment since 3/31.
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  #151  
Old 04-06-2019, 9:38 AM
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Quote:
Originally Posted by Quickdraw559 View Post
They’re probably busy shipping orders for people that paid expedited shipping, like me. I got mine.
There seems to be no rhyme or reason how they're handling orders, because I paid for next day air and mine is still processing; however, my buddy went with UPS ground and his is now in Ontario... Ordered at the same time too.
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  #152  
Old 04-06-2019, 10:10 AM
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I e-mailed them last night asking them to cancel my order. After a few days of nothing from them after placing two orders on Sat/Sun, I started ordering from other vendors. Those shipments are arriving, so I no longer need my original AU orders. If AU had actually sent what they promised too, I never would have placed the additional orders. With many retailers canceling orders, who knows for certain what's going on with all of AU's orders. waiting to seem what happened seemed foolish

Also, most credit card companies have rules in place that don't allow vendors to charge your card until services or goods are provided. That's why you typically see a "pending" charge for most online orders until it actually ships. The fact that AU was charging cards, marking items shipped, and then still not sending anything a week out is not cool.
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  #153  
Old 04-06-2019, 10:12 AM
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Pre-shipment = shipping label paid for and printed
Shipment Received, Package Acceptance Pending = USPS has scanned an end of day form but has not physically received the package.

If you got any of these statuses they already paid for the USPS label and you will most likely get your package. Working in ecom what happens is you select orders that you want to ship bulk print label, pack list and pick list. A couple people pick while a couple people pack. Orders can get hung up in the pack process if there are different skus and the pickers are having trouble locating bin or backup inventory not in the bins is hard to get to. You can imagine there are empty boxes everywhere of every size so something can be blocked from view. Temp warehouse workers not familiar with the usual locations of inventory will have a tough time picking the required skus. There are ways to alleviate the issue but I don’t know how their shipping work flow works. If you haven’t received any of these statuses but your card has been charged they just haven’t gotten to you yet. The single Sku orders are easy because the normal shipment details such as weights and dims are stored so those go quickly complex orders with multiple skus need to be picked and weighed individually to get more accurate weight and box size details unless they have that sent up which probably isn’t the case if they only ship 100 orders a day. If you overpay with USPS they just take your money insufficient postage and box gets returned so they need to make sure your details are right before printing the shipping label with multi Sku orders. I remember having 50 orders returned for insufficient postage because we were off by .1 ounce! Oh and the most annoying thing are the customers that constantly asking for shipping updates. That slows things down. So just be patient you are gtg.
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  #154  
Old 04-06-2019, 11:23 AM
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Delivered


Last edited by Maldriver; 04-10-2019 at 5:29 PM..
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  #155  
Old 04-06-2019, 12:06 PM
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Just got my Arms Unlimited order. It came in a regular envelope which I guess is why the tracking number didn't work.
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  #156  
Old 04-06-2019, 1:34 PM
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Mines shows “Shipment Received, Package Acceptance Pending” since 4-1-19
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  #157  
Old 04-06-2019, 2:32 PM
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Default Anyone get valid tracking# from Arms Unlimited?

Mine still says acceptance pending. Since 4/1/19 also.





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  #158  
Old 04-06-2019, 2:50 PM
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Quote:
Originally Posted by CADCAM Nerd View Post
Mine still says acceptance pending. Since 4/1/19 also.





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Damit! Yours shipped before mine. I am 2:43...and waiting.
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  #159  
Old 04-06-2019, 3:21 PM
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I am in the same boat as cadcam nerd down to the time, just patiently waiting hoping to see the package soon.
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  #160  
Old 04-06-2019, 3:27 PM
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Mine is from 3/31 and it isn't even a accepted yet!

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