ALPHACAT TERMS AND CONDITIONS

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ALPHACAT TERMS AND CONDITIONS

ALL INFO PROVIDED CAN BE CHANGED AT ANYTIME. CHANGES/UPDATES WILL BE NOTED WITH DATE/TIME STAMP.

We Accept:

Money Orders, Cashiers checks

Direct Bank Transfer

Credit Cards – Visa, MasterCard, Discover, American Express add 3% tototal unless noted otherwise.

Tax:

Applies to Arizona State Only:

All orders shipped to Arizona State will be taxed at 8.5%.



Shipping cost:

USPS is $8.95 unless otherwise noted on invoice.

Shipping Time:

USPS Priority – Usually 3-6 business days.

Non Firearms Ship within 1-2 business day:

We guarantee that most of our items will be shipped within 1-2 business day of order. However, please note that First Class and Priority mail services are not guaranteed services. Therefore, the estimated delivery times given by UPS and USPS are not promised delivery times. All mail carriers experience longer than normal delivery times during the holidays. Please expect orders made between Thanksgiving and New Years day to have delivery times of 10-15 days.

Firearms:

Firearms ship within 4-10 business days. Any firearms that require state compliance conversion may take up to 10 business days. We will notify you if your firearm is delayed.

Backorders

Firearms backorders can take up to 2 years to receive for the most hard to get products. Average wait time can be as little as 30 days but for new release or low production firearms from manufacturers such as FN, Kel-Tec, Colt, Sig Sauer etc. the wait can be much longer. Please contact us first for a good faith estimate of wait times.

Cancellations

All orders that are cancelled after 24 hours of order will be subject to a restocking fee of 20%. We have no desire to take your hard earned money so please contact us as soon as possible so we can stop shipment. Our distributors charge us that amount to return products. We do not profit in any way from cancellation fees.

NFA items:

NFA items in stock onsite take 90-120 days for FORM 4 transfers and 45-60 days for dealer to dealer FORM 3 transfers.

NFA special order items take 135-180 days for FORM 4 transfers and 90-120 days for FORM 3 transfers.

California blocked magazines

Magazines that require limiting to 10 round capacity typically require 7-10 business days to ship out. Peak demand can delay shipping times up to 30 days. We are constantly working to improve efficiency to minimize delays. Please feel free to inquire about estimated shipping times before ordering. All converted mags are final sale, no refunds. Exchange/repair for out of spec mags only.

Los Angeles, Los Angeles County, Sunnyvale, San Francisco, San Francisco County Magazine restriction

Only 10 round or less capacity factory made (OEM) magazines will be shipped to these locations. No exemptions for anyone including LEO.

California compliant rifle conversions

Many rifles such as AR15’s can be converted to Ca compliant standards. Please contact us for the best prices on shipping converted long guns into CA. These conversions usually take 3-4 days but can be as long as 2 weeks depending on parts required.

Shipping Confirmation:

Shipping confirmation & tracking number will be sent via e-mail.

We Ship to:

Continental United 48 States plus, Alaska, and Hawaii.

Pricing and Availability:

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.



Returns & Exchanges:

Returns need prior approval, so please contact us first.

Non-firearms have a 30 day return.

Firearms have a 5 day inspection/return if it has not been transferred on a 4473/DROS.

Firearms can only be returned if they have not been transferred to your name. Transfers to anyone not listed on the invoice will be considered a straw purchase. Inspect your firearm as soon as it arrives at your dealer. If there are any issues do not complete the transfer and call us immediately so we can assist with resolution.

All firearms transferred to you are not returnable and not refundable. For any warranty issues contact the manufacturer. We can assist you with contacting them but we cannot authorize repairs or returns.

A 20% restocking fee will apply to all returns.

Any products ordered by credit card that we cannot ship to your location because of state restrictions or due to cancellation will have a restocking fee of 3%

All returns must have all original packaging and in new condition. All parts, manuals, and registration cards must be included in the return in new condition. Products must not have been installed or mounted and in resalable condition including any retail packaging.

We are not responsible for lost or damaged returns. Customer is responsible for all shipping/insurance charges for returns.

Authorized returns must be sent to:
ALPHACAT ARMORY
14759 N 148TH AVE
SURPRISE, AZ 85379

Privacy Policy:



Your acceptance of these terms:
By placing orders with Alphacat Armory, Alphacat Outdoor Supply, you signify your acceptance of this policy. If you do not agree to this policy, please do not use order.

Contacting us:
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This document was last updated on May 24, 2015

Returns & Exchanges
Returns need prior approval, so please contact us first.

Non-firearms have a 30 day return.

Firearms have a 5 day inspection/return if it has not been transferred on a 4473/DROS.

Firearms can only be returned if they have not been transferred to your name. Transfers to anyone not listed on the invoice will be considered a straw purchase. Inspect your firearm as soon as it arrives at your dealer. If there are any issues do not complete the transfer and call us immediately so we can assist with resolution.

All firearms transferred to you are not returnable and not refundable. For any warranty issues contact the manufacturer. We can assist you with contacting them but we cannot authorize repairs or returns.

Ammunition and primers are not returnable/refundable.

A 20% restocking fee will apply to all returns and cancellations requested after order is in process.

Any products ordered by credit card that we cannot ship to your location because of state restrictions, will have a processing fee of 3% deducted from the refund. If the item is shipped and must be intercepted there will be a 25% cancellation fee.

All returns must have all original packaging and in new condition. All parts, manuals, and registration cards must be included in the return in new condition. Products must not have been installed or mounted and in resalable condition including any retail packaging.

We are not responsible for lost or damaged returns. Customer is responsible for all shipping/insurance charges for returns.