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-   -   Update On Shipping Times (https://www.calguns.net/calgunforum/showthread.php?t=1598327)

Palmetto State Armory 03-25-2020 10:08 AM

Update On Shipping Times
 
Dear PSA Family -

We hope that you and your family are safe and healthy.

We want to thank you for your patience while we try to keep up with what has become an unprecedented demand for our product and services.

SHIPPING: PalmettoStateArmory.com is seeing a massive increase in traffic, and we are working as fast as we can to keep up. We have diverted resources to help us process and ship your order as quickly as possible. We are currently shipping in 10 days or less.

ORDERS: We are asking that all Customer Service needs be sent through our online messaging service found at palmettostatearmory.com/help-center.

Please be aware that we are prioritizing our responses by timeframe. If you placed your order within the past five business days, we are working hard to get it processed and shipped, but we will not be able to respond to your message before we get to the others.

AMMO: Our reputation is built on our ability to provide you with quality products at competitive prices.

You have an expectation of great quality and better pricing when you shop with us, and we know that.

The current state of the country has been hard on all of us, and it has certainly placed a strain on supply chains around the world - specifically on ammunition.

Ammo is now carrying a price tag for us that is higher than what we sold it to you for just a week ago.

Our cost to acquire ammo is up overall. Unfortunately, we have lost the ability to negotiate with suppliers due to the current demand. Typically we could use our size and buying power to negotiate pricing and terms that are passed on to the consumer. As demand increases our negotiation strength decreases. Our prices rise and when that happens, we have to pass it on.

Every round of ammunition that was in inventory (purchased under our specially negotiated programs prior to this event) is gone.

What you see for sale now is brand new inventory that we've had to purchase at much higher prices.

One specific example from a quote we received today: normally we can buy a 50 round box of a particular ammo for $7.50 and sell it to you for about $8.99. Today, we were quoted $11.50 for that same box. A four dollar (~50%) increase in cost. For our margins to stay the same, so that we can stay in business, our price on that box would now need be about $13.50.

That's not what you expect from us, and we understand that. But that's what the market, the news and the public demand has given us at this time.

Thank you again for your understanding and your continued support.

We do not take it for granted.

Palmetto State Armory


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