Quick Thank you to Slip 2000
Just dropping a note to thank Slip 2000 for their good customer service.
I discovered that I'd over-tightened the dropper cap on my 4oz bottle of EWL. when I went to use it, it had cracked almost all the way around the top of the bottle. Not the first time for me to ham-fist something like this, and probably not the last.
I called their customer service number and asked if I could buy a new bottle. They refused to sell me one, stating that they'd just mail out a new top at no cost to me.