I recently bought a set of grips for my Coonan (Model B) 357 Magnum semi auto. The dimensions were off from factory specs - too narrow & too short. Made the Coonan look more like a 1905 Colt type semi auto than the 1911 it's patterned after.
I contacted & gave them specific measurements as to why their grips were off, they acknowledged they were too short - said something about making them that way for an "open magwell" effect? I wanted factory spec, instead they gave me their version of "close enough". BTW - Coonan mags are about $150.00 a pop, don't know of many guys doing a quick mag dump.
I returned the grips only to find they mailed them back to me saying they thought they were OK. They never initiated any contact & didn't notify me they had reshipped them - as it stands now, I have no grips AND they have my $$$. We're now in an EBay dispute for a lousy $25.00.
My judgement of a company is based on how well they handle the occasional problem. Based on their actions with me I'll never again be involved with Gun Grip Guys.