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  #1  
Old 10-15-2013, 7:34 PM
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Old 10-15-2013, 7:47 PM
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I've owned safes for 30+ years and have never had any of them serviced. I've never had a problem with one, with either mechanical or electronic locks.
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Old 10-15-2013, 7:49 PM
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Old 10-15-2013, 7:50 PM
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Who told you that?

I have been a locksmith for over 10 years. Other than high use safes at banks & cash rooms. Your safe does not need regular service unless it's in a highly corrosive environment. I have had the same safe for about 13 years it's never been serviced.
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Old 10-15-2013, 7:55 PM
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  #6  
Old 10-15-2013, 8:03 PM
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Quote:
Originally Posted by Vladimir View Post
Sun Welding, local safe co next to me in simi valley. Was more pissed that it was $130 than having to service the damn thing lol. Luckily i declined.
I have had a Sun Welding safe for some 30 years now, never had a "service".
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Old 10-15-2013, 8:08 PM
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Having used safes daily through my professional career; if a safe is used often (opened multiple times per day) it will require maintenance.

Nothing worse than having your secure items in a locked container you can't open because the lock or handle has failed.

They are much easier to service and repair before you are locked out! If the mechanics feel rough or different don't wait to call for service
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  #8  
Old 10-15-2013, 8:08 PM
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Had my safe over 25 years.Untouched and still working.
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  #9  
Old 10-15-2013, 8:18 PM
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We have a safe that was from a family business and before that it was a small Wells Fargo safe It has inner "day time" doors and outer doors. It must be at least 80 years old now and to my knowledge it has never been serviced.
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Old 10-15-2013, 8:19 PM
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Never heard of it.
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  #11  
Old 10-15-2013, 8:29 PM
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I change the belts and oil the bearings on my safe every year and haven't had any issues yet.
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  #12  
Old 10-15-2013, 8:34 PM
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$130? Sounds like you're the one getting "serviced."
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  #13  
Old 10-15-2013, 8:37 PM
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$130? Sounds like you're the one getting "serviced."
Nice, lol
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  #14  
Old 10-15-2013, 8:40 PM
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Serviced???
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  #15  
Old 10-15-2013, 8:41 PM
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How much blinker fluid do they use?

I understand that it is a mechanical device, but it should last tens of thousands of cycles at the very least if it is quality.

What exactly is involved in this "service"?

I remember using a safe at a retail establishment back in the day and it was opened 20 times a day. I don't remember it ever being serviced.
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  #16  
Old 10-15-2013, 8:42 PM
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I have my safe serviced as often as I have my wife serviced - I do it myself.
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  #17  
Old 10-15-2013, 8:43 PM
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I have my safe serviced every time I bring my pet rock to the vet.
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  #18  
Old 10-15-2013, 8:43 PM
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I'm guessing its a lube and....??? Maybe a check too see if anything is worn?
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Old 10-15-2013, 8:52 PM
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Just another way to get money out of your pocket. Since they last so long, they need another way to keep the profit coming in.

With other products, especially these days, planned obsolescence is a given. We accept it in electronics, automobiles, kitchen appliances, etc. I'm sure we've all heard/said the phrase; "they don't make em like they used to!"

Would you buy a safe if you knew that in 5-7 years it was gonna break down?
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  #20  
Old 10-15-2013, 8:53 PM
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Quote:
Originally Posted by Vladimir View Post
I'm guessing its a lube and....??? Maybe a check too see if anything is worn?
If thats the case then these dealers are selling themselves short, should be at least charging a $250 assessment fee prior to the $130 service fee.
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  #21  
Old 10-15-2013, 9:01 PM
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I service my safe each time I open it
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  #22  
Old 10-15-2013, 10:35 PM
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Everything mechanical needs to be serviced from time to time, why would a safe lock be any different?
Im by no means a safe expert but I do know a bit. The only thing that allows your safe to open are a few pieces of brass, about the size of a pencil lead, attached to wheels. Every time the dial is spun these nubs of brass collide with one another. If you open the safe often enough, or spin the dial hard enough, you can cause the lock to fail eventually. How quickly, who knows. It all depends on how much use and/or abuse it gets. Spinning the dial quickly or with a lot of force will increase the likelihood of problems later on. Again, you're slamming two tiny pieces of brass together. If you're really rough with your safe Id recommend getting it looked at, having to do an opening because of a failed lock is not a road you want to go down.

As I understand it, a typical safe service includes disassembling the lock, cleaning and inspecting components (replacing as necessary), lubricating the lock, reassembling, and recomboing the lock.

Again, how often this needs to be done depends on use. I would guess 3 years for a typical gun owner is a bit excessive. I dont know enough to venture a guess as to what the proper interval would be though.

And just for the record, $130 for a safe service is more than fair, if not on the cheap side. All the safe techs I know of would charge more. This work is specialized and cant be done by just anyone, nor would you want it to be.
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  #23  
Old 10-15-2013, 11:07 PM
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While I agree that everything mechanical needs to be serviced eventually, some safe designs are require more service then others.

My safe is definitely not opened by 2 small pieces of brass.

My understanding of how mine works is that it is opened by a small microcontroller controlling the action of a battery powered electromagnet acting on a spring retained metal bar which functions as a deadbolt on a larger bar that also functions as a deadbolt to the bar that is attached to the spokes that pull back the deadbolts that hold the door closed.

All that can be done to "service" my safe is to take off the door panel and oil the spring occasionally to ward off rusting and keep the 9v battery fresh in the keypad...

Start at 1:15 for video of the innards:


Also:

Quote:
Originally Posted by thospb View Post
I have my safe serviced as often as I have my wife serviced - I do it myself.
I'm hoping this means you are OCD about servicing your safe multiple times a day...
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  #24  
Old 10-15-2013, 11:26 PM
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Can't comment on the mechanical lock, but its a good idea to pull the door off occationally and grease all the contact points. There are alot of sliding and rotary friction points in all the bolts and what not. I notice my safe handle getting stiffer over the years and greasing the friction points make it like new again.
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  #25  
Old 10-16-2013, 2:20 AM
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Last one I took the door off to change the combo, the guts were all steel, no brass.
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  #26  
Old 10-16-2013, 2:29 AM
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I have had mine for years but I don't open it daily. It also has double doors with two locks so If one fails, I can access thru the other to repair by myself. That being said, how much does it cost to get any service person to come to your house? Just to get them to you house even if they don't do much cost money.
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  #27  
Old 10-16-2013, 3:54 AM
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I've had my safe for over 25 years and it still works just like it always has...
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  #28  
Old 10-16-2013, 5:52 AM
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My safe is from the 70s and has never been serviced. Its a sargent and greenleaf lock FWIW.
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  #29  
Old 10-16-2013, 8:43 AM
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You're contents are far more at risk from the minimum wage kid they hired ogling and remembering the contents when he's at your place to "service" your safe than from the mechanism or hinges failing from lack of servicing them.
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Old 10-16-2013, 9:15 AM
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Quote:
Originally Posted by Vladimir View Post
I'm guessing its a lube and....??? Maybe a check too see if anything is worn?
With the kind of service you would be getting, you will definitely need the lube, though it will probably cost extra.
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  #31  
Old 10-16-2013, 9:21 AM
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I also have a Safari GS from Costco. Nothing in the owners manual talks about a need to service it.
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  #32  
Old 10-16-2013, 12:29 PM
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My safe is 20 years old and gets opened at least twice a week minimum. Never had it serviced and never had a problem. Sounds like someone is trying to get your money.
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Old 10-16-2013, 12:39 PM
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What's there to service? ??
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Old 10-16-2013, 2:29 PM
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My lock smith told me I needed to flush out the workings every 6 months from winter lube to summer lube and then back from summer lube to winter lube 6 months later.

Its seem to work very well for me. He only charges 60.00 per visit (2x a year) and I have never had a problem with my custom made Sportsman Steel safe..

This reminds me, I need to change the air in my truck tires to winter air.
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Old 10-16-2013, 2:43 PM
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The only thing that I do is change the battery in the lock .
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  #36  
Old 10-16-2013, 3:09 PM
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Quote:
Originally Posted by funnybookz View Post
$130? Sounds like you're the one getting "serviced."
LOL.
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  #37  
Old 10-16-2013, 7:12 PM
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Quote:
My understanding of how mine works is that it is opened by a small microcontroller controlling the action of a battery powered electromagnet acting on a spring retained metal bar which functions as a deadbolt on a larger bar that also functions as a deadbolt to the bar that is attached to the spokes that pull back the deadbolts that hold the door closed.

All that can be done to "service" my safe is to take off the door panel and oil the spring occasionally to ward off rusting and keep the 9v battery fresh in the keypad...
What I said only applies to mechanical locks, electronic locks are a different animal.

Quote:
Last one I took the door off to change the combo, the guts were all steel, no brass.
Ive seen brass, and zinc/potmetal/whatever and some high end ones actually use plastic from what I understand. Never seen steel before, but its not like Im looking at them everyday either, so that very well may be.

Quote:
My safe is from the 70s and has never been serviced. Its a sargent and greenleaf lock FWIW.
S&G makes great locks. They'd probably be my first choice. Doesnt really surprise me its served you so well for so long.

Quote:
You're contents are far more at risk from the minimum wage kid they hired ogling and remembering the contents when he's at your place to "service" your safe than from the mechanism or hinges failing from lack of servicing them.
And this is why its worth it to pay for a good safe tech. Part of what youre paying for is trust. Also, Ive never met a "minimum wage kid" in the industry, much less as a safe tech.
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  #38  
Old 10-16-2013, 7:24 PM
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As said from another, same here 30 years and NO service. Just what is there to service.
Hinges= oil I guess?
Lock= cant get to the inners, Mine is mechanical I would not own an electronic one.
Bolt linkage = Oil I guess
I open my safe at least once or twice a week and it functions flawlessly.
I paid $800 for it back then.
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  #39  
Old 10-16-2013, 7:41 PM
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I have 4 large safes (one is new) and two smaller ones. The only time I needed service was when the keypad stopped working on one of my large ones. The new safe I just bought has a manual backup to the keypad. After having a keypad fail, I think this is a good option.
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Old 10-16-2013, 7:53 PM
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Quote:
Originally Posted by toby View Post
As said from another, same here 30 years and NO service. Just what is there to service.
Hinges= oil I guess?
Lock= cant get to the inners, Mine is mechanical I would not own an electronic one.
Bolt linkage = Oil I guess
I open my safe at least once or twice a week and it functions flawlessly.
I paid $800 for it back then.
Unless you did something fairly traumatic like slammed the door with the bolts thrown or something happened to tweak the hinges, nothing should really ever go wrong with those components I wouldnt think, theyre purposefully pretty robust. If something on a safe is going to fail its the lock, theyre precise instruments and need to be treated with some care. Getting one apart isnt really all that difficult but I wouldnt recommend doing it unless you know what youre doing.
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