Calguns.net  

Home My iTrader Join the NRA Donate to CGSSA Sponsors CGN Google Search
CA Semiauto Ban(AW)ID Flowchart CA Handgun Ban ID Flowchart CA Shotgun Ban ID Flowchart
Go Back   Calguns.net > VENDORS > Palmetto State Armory
Register FAQ Members List Calendar Mark Forums Read

Reply
 
Thread Tools Display Modes
  #1  
Old 11-20-2012, 7:38 AM
RookieShooter's Avatar
RookieShooter RookieShooter is offline
Senior Member
 
Join Date: Nov 2009
Location: SoCal-LA-OC
Posts: 1,655
iTrader: 59 / 100%
Default Shipping wrong item, not once but twice!!!

I ordered a PRI 6.8 SPC 10rd Magazine (SKU #195) and PSA sent me a 5 rd Magazine. I sent the customer service an email, stating the problem and got a reply saying that they will send out another one.

Wow!! I'm very impress.

Several days later, the package arrived from UPS and a C-Products Defense 6.8 SPC 10rd Magazine was in the box. Not impressive!!!!
So I sent the customer service another email stating that they sent me an incorrect item again.

It has been over a week now and no reply.
__________________

_____________
NRA Life Member

Last edited by RookieShooter; 11-20-2012 at 12:45 PM..
Reply With Quote
  #2  
Old 11-20-2012, 7:42 AM
guns4life's Avatar
guns4life guns4life is offline
JUICEBAG
CGN Contributor
 
Join Date: Aug 2010
Location: In a van...down by the river.
Posts: 4,919
iTrader: 6 / 100%
Default

Did u keep the first mag?
__________________



Reply With Quote
  #3  
Old 11-20-2012, 7:56 AM
RookieShooter's Avatar
RookieShooter RookieShooter is offline
Senior Member
 
Join Date: Nov 2009
Location: SoCal-LA-OC
Posts: 1,655
iTrader: 59 / 100%
Default

I still have both of the incorrect mags in my possession and will ship them back as soon as I get this problem resolved.
__________________

_____________
NRA Life Member
Reply With Quote
  #4  
Old 11-20-2012, 7:59 AM
223556's Avatar
223556 223556 is offline
Senior Member
 
Join Date: Sep 2009
Location: San Mateo County
Posts: 2,362
iTrader: 70 / 100%
Default

That sucks! Any phone number you can call?
__________________
"A well regulated militia, being necessary to the security of a free state, the right of the people to keep and bear arms, shall not be infringed."

"Between your faith and my Glock 9mm I'll take the Glock."
- Arnold Schawarzenegger (End of Days)
Reply With Quote
  #5  
Old 11-20-2012, 8:15 AM
Palmetto State Armory's Avatar
Palmetto State Armory Palmetto State Armory is offline
Vendor/Retailer
 
Join Date: May 2008
Posts: 828
iTrader: 13 / 100%
Default

It took me less than a minute to go grab the correct magazine. I am really disappointed that your order was screwed up twice. Please PM me with your online order number so that I can get the correct PRI magazine sent out today.

Thanks,
__________________
Palmetto State Armory
200 Business Park Blvd
Columbia, SC 29203
Web Sales: 803.788.9095
socialmedia.info@palmettostatearmory.com
Reply With Quote
  #6  
Old 11-20-2012, 9:13 AM
FX-05 Xiuhcoatl's Avatar
FX-05 Xiuhcoatl FX-05 Xiuhcoatl is offline
Veteran Member
 
Join Date: Jun 2011
Location: Oxnard, Ca
Posts: 3,332
iTrader: 45 / 100%
Default

Hope they let you keep the mags for your trouble.
Reply With Quote
  #7  
Old 11-20-2012, 3:02 PM
RookieShooter's Avatar
RookieShooter RookieShooter is offline
Senior Member
 
Join Date: Nov 2009
Location: SoCal-LA-OC
Posts: 1,655
iTrader: 59 / 100%
Default

PSA just sent me a paid return label and tracking info for a replacement magazine.
I'll return their incorrect mags and looking forward to get the right one.

Thank you, PSA.
__________________

_____________
NRA Life Member
Reply With Quote
  #8  
Old 11-21-2012, 8:48 AM
RookieShooter's Avatar
RookieShooter RookieShooter is offline
Senior Member
 
Join Date: Nov 2009
Location: SoCal-LA-OC
Posts: 1,655
iTrader: 59 / 100%
Default

I would like to add this to the record that PSA allows me the option to keep the wrong magazines or send its back with the prepaid postage. Since I didn't pay for them, I'm going to return them but it's very nice of them for the offer.

I'm very happy and satisfied with PSA support. They may not be perfect but at least they are doing their best to satisfy their customers.

Kudos to PSA. Will definitely do business with them again.
__________________

_____________
NRA Life Member
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -8. The time now is 4:44 PM.




Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
Proudly hosted by GeoVario the Premier 2A host.
Calguns.net, the 'Calguns' name and all associated variants and logos are ® Trademark and © Copyright 2002-2016, Calguns.net an Incorporated Company All Rights Reserved.