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  #1  
Old 08-24-2012, 2:57 PM
prerunners4life prerunners4life is offline
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Default How do you operate???

When no one ever awnser's the phone? I have called like 10-15 times today to check the status on a order that was place a week ago and no one picks up... Why even have a phone number on your web site??
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  #2  
Old 08-24-2012, 6:55 PM
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duraglock duraglock is offline
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Shoot us an email or pm us your invoice number for a faster response.Did you leave a message or hangup?
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www.solartactical.com
SOLAR TACTICAL 07 FFL
6252 Preston ave Livermore CA 94551/ 22287 Redwood rd Castro Valley CA 94541
Mon-Fri 10-7 Sat 10-5 925-447-4743/510-470-3859
PROVIDING THE LARGEST SELECTION OF BLACK RIFLES IN THE TRI VALLEY /EAST BAY AREA.
MAGAZINE LOCKs AK/SAIGA 12/vz58 more to come . http://www.shop.solartactical.com/pr...&categoryId=20
DEALERS email us at sales@solartactical.com for pricing.
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  #3  
Old 08-25-2012, 7:26 AM
prerunners4life prerunners4life is offline
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Left a message
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  #4  
Old 08-25-2012, 5:09 PM
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duraglock duraglock is offline
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All orders ship priority mail with tracking . If you did not get a tracking number shoot me an email to sales@solartactical.com
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www.solartactical.com
SOLAR TACTICAL 07 FFL
6252 Preston ave Livermore CA 94551/ 22287 Redwood rd Castro Valley CA 94541
Mon-Fri 10-7 Sat 10-5 925-447-4743/510-470-3859
PROVIDING THE LARGEST SELECTION OF BLACK RIFLES IN THE TRI VALLEY /EAST BAY AREA.
MAGAZINE LOCKs AK/SAIGA 12/vz58 more to come . http://www.shop.solartactical.com/pr...&categoryId=20
DEALERS email us at sales@solartactical.com for pricing.
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  #5  
Old 12-26-2012, 1:56 AM
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db42 db42 is offline
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I've sent several emails asking for tracking and I'm yet to get a response.
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  #6  
Old 12-26-2012, 1:58 AM
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boogak boogak is offline
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wow 4 months now
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  #7  
Old 12-26-2012, 6:56 AM
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db42 db42 is offline
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Quote:
Originally Posted by boogak View Post
wow 4 months now
I'm not the one that started the thread, but I thought it was silly to start a new thread for the same problem.

I created an account at Solar's site and placed an order early in December (13th I think). I printed the order confirmation direct from their site.
I never received an order confirmation email and my account on their site doesn't work - so I sent them an email asking about that and when it would ship.
They ignored the point that I'd not received the email and that I couldn't log into my account. The complete reply was "Order will ship Monday priority mail" - meaning the 17th.

NOTE: I understand that mail service is slowed during the holidays, but I've already received half a dozen other items I ordered in the same time period. Couple that with the fact that Solar Tactical is based less than an hour from where I live, and any suggestion that the postal service is to blame goes out the window.

The Friday following (21st) I sent another email asking for a tracking number. No reply has been received as of 8:09am Wednesday.

Order in Question - 0000006909

Last edited by db42; 12-26-2012 at 7:14 AM..
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  #8  
Old 12-27-2012, 10:12 AM
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duraglock duraglock is offline
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Db42 just called and left you a message.
__________________
www.solartactical.com
SOLAR TACTICAL 07 FFL
6252 Preston ave Livermore CA 94551/ 22287 Redwood rd Castro Valley CA 94541
Mon-Fri 10-7 Sat 10-5 925-447-4743/510-470-3859
PROVIDING THE LARGEST SELECTION OF BLACK RIFLES IN THE TRI VALLEY /EAST BAY AREA.
MAGAZINE LOCKs AK/SAIGA 12/vz58 more to come . http://www.shop.solartactical.com/pr...&categoryId=20
DEALERS email us at sales@solartactical.com for pricing.
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  #9  
Old 12-27-2012, 10:47 AM
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duraglock duraglock is offline
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Tracking number sent free pmag included sorry for the delay on the grip wrap.
__________________
www.solartactical.com
SOLAR TACTICAL 07 FFL
6252 Preston ave Livermore CA 94551/ 22287 Redwood rd Castro Valley CA 94541
Mon-Fri 10-7 Sat 10-5 925-447-4743/510-470-3859
PROVIDING THE LARGEST SELECTION OF BLACK RIFLES IN THE TRI VALLEY /EAST BAY AREA.
MAGAZINE LOCKs AK/SAIGA 12/vz58 more to come . http://www.shop.solartactical.com/pr...&categoryId=20
DEALERS email us at sales@solartactical.com for pricing.
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