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  #1  
Old 11-06-2012, 5:00 PM
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Napalm Bulldog Napalm Bulldog is offline
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Default Thank You Turners Fountain Valley

Went in last week to get some ammo on special. It was the last day of the sale and unfortunately they were sold out in the store. One of the managers caught me as I was getting ready to leave and said hold on a second. He looked up in the computer to see if they had more in the warehouse. They did and he gave me a rain check for the amount I wanted.The store even called me when it arrived for me to pick up. Just wanted to say thank you.
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  #2  
Old 11-06-2012, 5:17 PM
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jonc jonc is offline
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Wow...

I always was told whatever's on the floor is all we have!
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  #3  
Old 11-07-2012, 7:00 AM
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+1 on fountain valley store. Went to pick up scope rings and ended up getting it mounted free of charge. Great customer service.
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Old 11-11-2012, 6:20 PM
drivwfo drivwfo is offline
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+1 here also. I have never had a problem at FV Turner's
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  #5  
Old 11-12-2012, 8:14 PM
Noshida Noshida is offline
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Really good people at FV. They have lots of new kids there but if you stick to Andrew, Ryan, Ken, Dat or any of the old guys and you'll do ok.
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  #6  
Old 11-12-2012, 9:49 PM
Distro Distro is offline
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Quote:
Originally Posted by jonc View Post
Wow...

I always was told whatever's on the floor is all we have!
Well technically it is...
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  #7  
Old 11-14-2012, 10:48 AM
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pacabug pacabug is offline
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I was at the FV store early today in the hope that they have the winter catalog available. They told me that it won't be available till this Friday.
Since I got time to kill, I browsed at their handguns and overheard a sales clerk (Black Hair w/ glasses) tell a customer that Taurus only has a 1 year warranty whereas Smith&Wesson is Lifetime. The customer told him that online it says lifetime warranty on the Taurus but he kept saying 1 year and you have to pay around $60 for them to fix it. I guess he meant to ship it back to Taurus.
Here is what was on the Taurus website...
“THE TAURUS UNLIMITED LIFETIME REPAIR POLICY”
We will repair, free of charge, any firearm manufactured or distributed by Taurus International. The terms, conditions and limitations of this unique lifetime repair policy will be contained on the card accompanying each firearm.
Excluded from this policy are the following: finish, grips and sights. Unauthorized service, alterations or abuse will nullify this policy.
I hope Turner's FV sees this and let the sales clerk know about his mistake.
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  #8  
Old 11-14-2012, 11:00 AM
67400hb 67400hb is offline
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I always go to Dat when I make a stop there. Good guy
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  #9  
Old 11-14-2012, 6:37 PM
Master Blaster Master Blaster is offline
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Just picked up a few things from Darren over there ; seems to be a newer member there. Real nice guy. Great customer service.
Thanks keep up the good work FV.
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  #10  
Old 11-15-2012, 7:47 AM
SemperFlexibus SemperFlexibus is offline
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Quote:
Originally Posted by pacabug View Post
I was at the FV store early today in the hope that they have the winter catalog available. They told me that it won't be available till this Friday.
Since I got time to kill, I browsed at their handguns and overheard a sales clerk (Black Hair w/ glasses) tell a customer that Taurus only has a 1 year warranty whereas Smith&Wesson is Lifetime. The customer told him that online it says lifetime warranty on the Taurus but he kept saying 1 year and you have to pay around $60 for them to fix it. I guess he meant to ship it back to Taurus.
Here is what was on the Taurus website...
“THE TAURUS UNLIMITED LIFETIME REPAIR POLICY”
We will repair, free of charge, any firearm manufactured or distributed by Taurus International. The terms, conditions and limitations of this unique lifetime repair policy will be contained on the card accompanying each firearm.
Excluded from this policy are the following: finish, grips and sights. Unauthorized service, alterations or abuse will nullify this policy.
I hope Turner's FV sees this and let the sales clerk know about his mistake.
Turners' store staff are not allowed access to Calguns from their stores' computers... most of them don't know what's going on and will only do what they are told from corporate office if they get it.

it's one reason why they ask calgunners to print and bring calguns coupons...
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