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  #1  
Old 07-30-2012, 3:33 PM
mozzer101 mozzer101 is offline
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Default No response from Atlantic Firearms

Has any one had any issues with AF not returning calls or emails after an order has been placed?

Last edited by mozzer101; 07-30-2012 at 3:36 PM..
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  #2  
Old 07-30-2012, 3:35 PM
email email is offline
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Yes.

I bought a Vector V51P and didn't have any luck with a response about the barrel issue I've been having.

I also sent several emails to Vector in Salt Lake City, but without response.

It's supposedly got a 5 year warranty, so i have 4 years left.... :/
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  #3  
Old 07-30-2012, 3:38 PM
mozzer101 mozzer101 is offline
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I'm getting concerned I payed for a riffle and was charged yet I can't get a hold of anyone. I have left a voice message and left several emails with no response. Any suggestions?
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  #4  
Old 07-30-2012, 3:43 PM
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Quote:
Originally Posted by mozzer101 View Post
I'm getting concerned I payed for a riffle and was charged yet I can't get a hold of anyone. I have left a voice message and left several emails with no response. Any suggestions?

They're a pretty good company. I wouldn't worry too much. They're probably just super busy. Hold tight....
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  #5  
Old 07-31-2012, 3:13 AM
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Atlantic Firearms Atlantic Firearms is offline
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You completed the order on Friday July 27 th at 11 44 am you have Only emailed our office once since then on July 30 th @ 305 pm. You need to allow us a little bit of time to respond to emails we get 300- 500 per day. There are not multiple emails and a long length of time out of contact .

Last edited by Atlantic Firearms; 08-01-2012 at 3:06 AM..
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  #6  
Old 07-31-2012, 3:14 AM
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Atlantic Firearms Atlantic Firearms is offline
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Email ,, what issues are you having with your Vector ??? We are not aware of any oustanding issues.
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  #7  
Old 07-31-2012, 8:21 PM
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NoCash4theRange NoCash4theRange is offline
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  #8  
Old 07-31-2012, 8:33 PM
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Quote:
Originally Posted by Atlantic Firearms View Post
You completed the order on Friday June 27 th at 11 44 am you have Only emailed our office once since then on June 30 th @ 305 pm. You need to allow us a little bit of time to respond to emails we get 300- 500 per day. There are not multiple emails and a long length of time out of contact .
I assume that you meant July, not June?
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  #9  
Old 08-01-2012, 3:07 AM
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Atlantic Firearms Atlantic Firearms is offline
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Yes we meant July thank you
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  #10  
Old 08-01-2012, 9:30 AM
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Quote:
Originally Posted by Atlantic Firearms View Post
Email ,, what issues are you having with your Vector ??? We are not aware of any oustanding issues.
I've sent you a PM. I'd like to send you the email string I've had with Vector regarding the issues.

You guys have been good to me (and others), but Vector....maybe you can help me with their 5 year warranty.

Check the PM and I can email you the info.
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  #11  
Old 08-01-2012, 6:01 PM
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Yes we will be glad to assit if they are not getting the issue resloved we will be glad to step in to help.
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  #12  
Old 08-05-2012, 12:24 AM
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Atlantic Firearms will reply !!!
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  #13  
Old 08-05-2012, 4:38 AM
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Atlantic Firearms Atlantic Firearms is offline
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We do deal with a tremendous volume of emails and phone calls 7 days a week and do our best to get back to customers as quickly as possible but keep in mind we are human and can not answer 500 emails in a single day. Sometimes it may take 24 hours to get through all of them we appreciate everybodys intrest in our product lines and continue to try to grow our offerings for CA shipments.

Last edited by Atlantic Firearms; 08-06-2012 at 4:34 PM..
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  #14  
Old 08-06-2012, 10:00 AM
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Atlantic Firearms is top notch when it comes to helping customers.
Friendly to.

If you wanted realtime low wait time service, AF would be a Corporation and your call would have been transferred to India. lol
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  #15  
Old 08-07-2012, 9:54 AM
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Oh snap
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