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Firearms Accessories: Holsters, Safes, Lights & more If it locks up, carries, fits on to or cleans up your firearms, discuss it here. |
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#1
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Costco's BigHorn 19ECB safe security flaw announced
Hey guys, I am editing this post after speaking with a representative from Rhino Metals a few minutes ago. They contacted me because of this thread. They requested that I take out the serial # ranges and the URL for customer protection. According to the rep, all current Rhino Safe/Big Horn safes being sold are not affected by this issue.
NOT ALL BIG HORN/RHINO METAL SAFES ARE AFFECTED If you bought a Big Horn/Rhine Metal safe earlier, please call 888-751-4244, 24 hours a day/ 7 days a week to verify. The URL is showing a discrepancy with the serial # validation, so they have taken it offline, and they are looking into this issue, and advise calling the 888 number above. If you have a Rhino Metal/Big Horn safe that you bought prior to couple of weeks ago, call 888-751-4244 and tell them your serial number to verify. Last edited by af240z; 06-25-2012 at 2:04 PM.. |
#3
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isn't that better then them telling the whole world how to get into your safe. Until you fix it?
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K.F.K|Μολὼν λαβέ |
#5
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If they did, it would easily open up a bigger hole for them to fix.
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#7
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Thanks for the heads-up. My safe falls within the serial numbers listed, so I went to the website and entered the info as requested. They say my safe is already protected, no issues.
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"Stupid should hurt" - Armstrong and Getty show A lie about a wrongdoing becomes your future. The truth about a wrongdoing becomes your past. - Unknown |
#8
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The same thing happened with mine. The website said I'm good to go. Called the Cust. service line in the letter, she took my address and said they would send out the part? You might want to give them a call!
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94th ENGR. BN. USAEUR 75-78 / N.R.A. Life Member / SASS / Mineral County SAR Last edited by Madpyro; 06-22-2012 at 9:02 PM.. |
#9
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Got the same email today. I’ll have to dig out my info and see where I fall in this.
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Hauoli Makahiki Hou ------- |
#12
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Sounds like it is. Through June 2012! Cancel that order...
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#13
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Thanks, will do.
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"Stupid should hurt" - Armstrong and Getty show A lie about a wrongdoing becomes your future. The truth about a wrongdoing becomes your past. - Unknown |
#14
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Mine said it was good to go too but i might have to give them a call monday too just to make sure
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Various Hand guns,shotguns and rifles |
#16
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It's probably something silly, and given the company's delivery time frame, overall quality and function of the safe for the value - I am very impressed. $570 for a shipped 410 lbs safe with a 160 lb door and fireproof rating is pretty good. The fact that they identified an issue and contacted me right away gives me faith in the company |
#17
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Not this. |
#18
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Of course, you're using power tools. Unless you're willing to spend thousands for a TL-rated safe, you can get into them.
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#19
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Slightly off topic but I actually prefer having two smaller safes (Smaller meaning 400 - 500 lbs and bolted down) in two different parts of the house rather than one monstrous one. That's why I went with the 19ECB to complement my other existing safe which is about the same size.
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#22
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In response to some of the comments and questions regarding the Bighorn security alert:ยท All Bighorn safes currently being sold through authorized dealers, including Costco.com are OK. ยท Yes, the 19ECB currently on sale at Costco.com is OK.ยท Not all 19ECB were affected. The Costco email's were sent to only those customers with a potential for having an affected safe. However, to eliminate any doubt, call 1-888-751-4244, regardless of where you purchased the safe.. The customer service rep will check your Serial Number against the master database and determine if your safe needs the new part. ยท We are looking into apparent discrepancy in the online database and will get it resolved asap. For anyone that went through the online database and was told that your serial number was not affected, we ask that you call 1-888-751-4244 for re-verification. Until further notice, do not use the online database link listed in the body of the notification. We appreciate your patience and apologize for the inconvenience.
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#23
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And this proves what?
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Rest In Peace, Officers Singh, Corona, O'Sullivan, Moye Jr. ,Ishmael, Gutzwiller, Gibson, Inn, Benedetti, Vaca, Lenehan, Alvarado, Vella, Arroyos, Paredes, Santana, Cordero, Carrasco Jr, Clinkunbroomer, Le. |
#24
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The flaw has got to be something simple, Like hitting # 3 times on the lock or taking the battery on and off quickly, opens it or something. It's not like the costumer is going to do major surgery on it, has to be a simple problem, and fix.
I'm just curious. |
#25
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I'm quite happy with my bighorn safe, and the company is on top of their stuff regarding taking care of customers. Given their service level when they delivered (i got the safe in 8-9 days, and the guy dropped it off in my garage (on an incline to boot)), and their problem resolution, I'd buy their products again. |
#30
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If anyone has this flawed safe can they send me their address and the time of day they are not home, or better yet when they are going on vacation?
Coan someone else please send me what the flaw is and how the safe can be easily opened in ten seconds without any power tools, maybe with nothing more than a special karate chop in the right location? |
#31
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Quote:
1600 Pennsylvania Avenue, NW Washington, DC 20500 |
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