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  #761  
Old 05-07-2013, 2:22 PM
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paul0660 paul0660 is offline
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Quote:
Originally Posted by WeldonHunter View Post
I just spoke with Vincent and he told me they're still filling backorders, changing the orders to .45 where the customer said it was ok and giving refunds when possible. The backlog is down to a few hundred cases roughly and everyone will get their ammo in the end according to Vincent. If you don't get a response from them through email send another one. I know it's been a long road but they're still trying to make this right.
No dog in this fight, but if I were Vincent, that is what I would have said. I hope this works out, but I really have to wonder from where components are coming now.
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  #762  
Old 05-07-2013, 2:43 PM
WeldonHunter WeldonHunter is offline
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Originally Posted by knerona View Post
Thank you!! I've sent a few emails and got crickets.. Do you know if they would allow changes to .40 instead of .45?
I'm not sure, you'll have to ask them about that. What address are you sending the emails too? I'll add he did say he's sending out 4 orders today and one was to Elk Grove. Don't know if it was yours though.
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  #763  
Old 05-07-2013, 2:57 PM
WeldonHunter WeldonHunter is offline
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Originally Posted by paul0660 View Post
No dog in this fight, but if I were Vincent, that is what I would have said. I hope this works out, but I really have to wonder from where components are coming now.
They have a deal worked out with another ammo manufacturer that is helping them out of this. This isn't just from Vincent but from the manufacturer that's doing it. I talked to them a few months ago and that's what they told me back then. I'm only mentioning this because it goes to the credibility of what he's telling me and lends some truth to what's going on. It's ultimately up to Vincent and he seems determined to right this ship. Keep in mind he's doing this to make the money to be able to fill the backlogged orders which at this point are a huge money loss for them at todays component prices.
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  #764  
Old 05-07-2013, 3:02 PM
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knerona knerona is offline
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I'm in Elk Grove, and keeping them crossed. Thanks Weldonhunter for all the information and the work you're putting in for everyone.
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  #765  
Old 05-09-2013, 10:03 AM
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LucasLeader LucasLeader is offline
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I got a refund last week for my order in March '12. I sent an email to cancel my order a couple of months ago and got a call from Vincent and he said that they were teaming up with another company and if I wanted to keep my order in then I could get my ammo in about a month. A couple of months went by and I hadn't heard anything so I sent another email and the about a week later I got a call from a woman there to confirm my shipping address for my refund check. At that point I was just happy to be getting something (money or ammo) so I confirmed my address and got my check.

TL;DR Keep at it and be polite and they will probably repay their debt.
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  #766  
Old 05-20-2013, 8:31 AM
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knerona knerona is offline
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Finally received a call/voicemail from Patty. She's offering a conversion to .45 as there is no backlog (though it is OOS). Anyone take up that offer? Did they send 1000rnds of .45 or less due to it being .45?
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Last edited by knerona; 05-20-2013 at 8:33 AM..
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  #767  
Old 05-20-2013, 5:07 PM
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What email are you guys using to get through?

I have been going through the site and am getting no response.

TIA, John
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  #768  
Old 07-11-2013, 8:33 PM
gooblygoo gooblygoo is offline
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Default Hey I got it!!!

Got the following email few days ago, and got the package today! I guess patience paid off...

You have received this notification from Jack Ross Ammunition because you are a registered user or you or some other registered user requested some information for you from our store.
Dear XXXXXXX,
Your order has been completed successfully.
--------------------------------------------------------------------------------


Order id: #1892
Order date: May 15, 2012 09:02:27 PM

Products ordered

SKU28 9mm 115 gr RN - case of 500 - RELOADED $79.50 2 $159.00

Subtotal: $159.00
Shipping cost: $0.00

Total: $159.00


--------------------------------------------------------------------------------
Thank you for using our shopping system
Jack Ross Ammunition
Fax: (775)-857-1634
URL: www.JackRossAmmo.com
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  #769  
Old 07-11-2013, 8:35 PM
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VintageDUG VintageDUG is offline
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Patience? That's a 14 month wait. Glad you got your ammo though.
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  #770  
Old 07-11-2013, 10:15 PM
AirShark AirShark is offline
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Wow
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  #771  
Old 07-12-2013, 8:09 AM
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SNCaliber SNCaliber is offline
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i cant imagine waiting 14 months for ammo, geez
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  #772  
Old 07-12-2013, 9:22 AM
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Nachoman Nachoman is offline
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I must say that I'm surprised they are making good on their commitments, albeit a long time later. Compared to some of the other shady businesses who got in over their heads and just disappeared, they've redeemed themselves a little bit in my eyes.
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  #773  
Old 07-12-2013, 11:33 AM
Beercandan Beercandan is offline
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Quote:
Originally Posted by gooblygoo View Post
Got the following email few days ago, and got the package today! I guess patience paid off...

You have received this notification from Jack Ross Ammunition because you are a registered user or you or some other registered user requested some information for you from our store.
Dear XXXXXXX,
Your order has been completed successfully.
--------------------------------------------------------------------------------


Order id: #1892
Order date: May 15, 2012 09:02:27 PM

Products ordered

SKU28 9mm 115 gr RN - case of 500 - RELOADED $79.50 2 $159.00

Subtotal: $159.00
Shipping cost: $0.00

Total: $159.00


--------------------------------------------------------------------------------
Thank you for using our shopping system
Jack Ross Ammunition
Fax: (775)-857-1634
URL: www.JackRossAmmo.com
For that long of a wait they should have called you to see if you wanted to add more ammo for waiting so long.
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