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  #81  
Old 02-19-2016, 4:17 AM
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Thanks
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  #82  
Old 02-19-2016, 6:01 AM
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Return Request for total of 2 optics: 12/10
Return Approval: 12/11
Sent package to Eotech :12/18
Arrived at Eotech : 12/21
Live Body by phone confirmation: 2/15/16
Check received for both optics : 2/16/16
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  #83  
Old 02-21-2016, 9:41 AM
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Well after much debate and waiting to see the checks come in.. I just submitted my RMA request on 2/19/16.

Hopefully they don't run out of money before I get my refund!
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  #84  
Old 02-21-2016, 12:17 PM
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Too late. They'll just say I owe U or store credit.
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  #85  
Old 02-22-2016, 12:11 PM
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Quote:
Originally Posted by E92335i View Post
Too late. They'll just say I owe U or store credit.
Not true. Just got approval for a refund of $556.42 + $15.00 shipping. I expect I'll have a check in a few weeks.

Refund request: 02/18
Refund approval: 02/22
Eotech XPS2-0 shipped: 02/22

Ron
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  #86  
Old 02-22-2016, 12:28 PM
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Originally Posted by freescopesdad View Post
Not true. Just got approval for a refund of $556.42 + $15.00 shipping. I expect I'll have a check in a few weeks.

Refund request: 02/18
Refund approval: 02/22
Eotech XPS2-0 shipped: 02/22

Ron
I don't think he was being serious.

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  #87  
Old 02-22-2016, 1:38 PM
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Quote:
Originally Posted by freescopesdad View Post
Not true. Just got approval for a refund of $556.42 + $15.00 shipping. I expect I'll have a check in a few weeks.

Refund request: 02/18
Refund approval: 02/22
Eotech XPS2-0 shipped: 02/22

Ron

Months NOT weeks
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  #88  
Old 02-23-2016, 6:19 AM
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Months NOT weeks
LOL. True.

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  #89  
Old 02-23-2016, 6:39 AM
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Got my approval this morning.

What did you guys put the sight in to ship it? Mine is still in the pelican type case.
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  #90  
Old 02-23-2016, 7:02 AM
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Quote:
Originally Posted by ARinSD View Post
Got my approval this morning.

What did you guys put the sight in to ship it? Mine is still in the pelican type case.
I put mine in it's original box with all paperwork just as it came when I purchased it. Then stuck it in a flat rate USPS box and insured for full value.
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  #91  
Old 02-23-2016, 9:14 AM
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Quote:
Originally Posted by ARinSD View Post
Got my approval this morning.

What did you guys put the sight in to ship it? Mine is still in the pelican type case.

Eotech doesn't care, in fact they said to NOT ship it in the original box if you want to save on shipping costs. Any ol' little box, with peanuts or bubble wrap, works.
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  #92  
Old 02-24-2016, 10:27 AM
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Ok. Timeline

2/19/16 - Refund Request
2/22/16 - Approved
2/24/16 - Shipped USPS

Soon - Aimpoint H-2!

I thought I'd add something interesting: This past Friday (2/19) I went to the range for qualifications and all the EoTechs on our agency's M4s had been removed and replaced with Aimpoint H-1 2MOA versions. We had been running EoTechs for at least the 9.5 years I've been there and all of the sudden Aimpoints

Last edited by ARinSD; 02-24-2016 at 1:04 PM..
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  #93  
Old 02-24-2016, 4:23 PM
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1/26/16 - Refund Request
1/29/16 - Approved
2/2/16 - Shipped
2/4/16 - Delivered (according to tracking number)

I called today and their system doesn't show that they received my optic yet. They must have a lot of optics to process.
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  #94  
Old 02-25-2016, 10:23 AM
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Called them today and they have me in their system but hasn't written a check yet. They said to call back in a few days and gave me a claim number. 8XXX. I guess I'm one of the 8 thousand in line LOL.
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  #95  
Old 02-25-2016, 10:34 AM
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Originally Posted by E92335i View Post
Called them today and they have me in their system but hasn't written a check yet. They said to call back in a few days and gave me a claim number. 8XXX. I guess I'm one of the 8 thousand in line LOL.
Yup, called them yesterday. they have an special operator (phone) to search and update for your refund. they will also gave you a claim number which will be easier for them to search your claim next time.

my claim number starts with 7xxx

i received an email from them received the sigh back in mid Jan.

Last edited by Dave626; 02-25-2016 at 10:37 AM..
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  #96  
Old 02-25-2016, 10:52 AM
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I am still waiting, I phoned again yesterday and was told check has not been mailed yet and they are doing them in rolling blocks.

When I asked what that meant I was told they wait until they have a certain number for each batch and then send them out. I told him that people were getting checks in the same time frame I sent mine back and have been getting them for the past two weeks and was told it will come just be patient.

It has been about a month and a half since I got my confirmations email
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  #97  
Old 02-25-2016, 2:33 PM
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Quote:
Originally Posted by 97F1504RAD View Post
I am still waiting, I phoned again yesterday and was told check has not been mailed yet and they are doing them in rolling blocks.

When I asked what that meant I was told they wait until they have a certain number for each batch and then send them out. I told him that people were getting checks in the same time frame I sent mine back and have been getting them for the past two weeks and was told it will come just be patient.

It has been about a month and a half since I got my confirmations email

Calmness, F150 ....it'll come, when it comes. You worrying about it and checking daily isn't going to speed it up. You are going to drive yourself nuts.

Mine is on the exact same timeline as yours....so I'll know mine is in my mailbox when you get yours, lol
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  #98  
Old 02-25-2016, 2:36 PM
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Quote:
Originally Posted by Erion929 View Post
Calmness, F150 ....it'll come, when it comes. You worrying about it and checking daily isn't going to speed it up. You are going to drive yourself nuts.

Mine is on the exact same timeline as yours....so I'll know mine is in my mailbox when you get yours, lol

Not worried about it at all just updating is all. I expect it to come in a couple more weeks. And I am not calling everyday it was almost two weeks between phone calls and I was to,d to call back in that time frame if I had not gotten it.

Last edited by 97F1504RAD; 02-25-2016 at 2:39 PM..
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  #99  
Old 02-26-2016, 5:36 AM
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Requested my return last night.
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  #100  
Old 02-26-2016, 4:15 PM
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i sent my scope in december and i still dont have a damn check. they need to make it happen
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  #101  
Old 02-27-2016, 6:11 PM
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Just got my check in this week. I also sent it in Dec...
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  #102  
Old 02-29-2016, 8:53 AM
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Model: Eotech EXPS2-0
Manufactured: 8/2013
Price Requested: $495

RMA Requested : 2/29/2016
Case ID assigned: 2/29/2016
RMA Approved: 3/1/2016

Package Shipped: TBD
Package Delivered: TBD
Refund Received: TBD

Refund request reason: Reticle Fade (Moisture Incursion)

I really hate sending mine back for a refund since I’ve been very happy with it. Had the reticle not faded I definitely would have kept it. Once my refund is received I’ll upgrade to an EXPS2-2.

Question for those of you that have done this- Once approved, can I hold off on sending it back for a few weeks? I have a rifle course coming up on 3/25 and I want to use it.
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  #103  
Old 02-29-2016, 9:23 AM
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Quote:
Originally Posted by Paseclipse View Post
Model: Eotech EXPS2-0
Manufactured: 8/2013
Price Requested: $495

RMA Requested : 2/29/2016
RMA Approved: TBD
Package Shipped: TBD
Package Delivered: TBD
Refund Received: TBD

Refund request reason: Reticle Fade (Moisture Incursion)

I really hate sending mine back for a refund since I’ve been very happy with it. Had the reticle not faded I definitely would have kept it. Once my refund is received I’ll upgrade to an EXPS2-2.

Question for those of you that have done this- Once approved, can I hold off on sending it back for a few weeks? I have a rifle course coming up on 3/25 and I want to use it.
That should be fine there are a few here who got the RMA and waited until people started getting checks before they sent theirs in.

Last edited by 97F1504RAD; 02-29-2016 at 6:49 PM..
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  #104  
Old 02-29-2016, 6:40 PM
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Originally Posted by 97F1504RAD View Post
That should be fine there are a few here who got the RMA and waited until people started getting checks before they sent thiers in.
Thanks for the response.

I'll hold onto mine for a few more weeks before I send it in.
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  #105  
Old 03-02-2016, 4:47 PM
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I got my authorization on 12/10/15 and shipped it the same day.

I still haven't received a check.
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  #106  
Old 03-02-2016, 5:17 PM
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It makes no sense how they are mailing out checks
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  #107  
Old 03-03-2016, 12:11 PM
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Ok, I called the customer service number that someone posted earlier in the thread. Thanks!

Return Authorization: 12/10/15
Shipped: 12/10/15

Still haven't received a refund and it turns out that they mailed a check to the wrong address (typo on their part) on 2/8/16 and it was returned. A request was made to resend the check today (3/3/16) to the correct address.
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  #108  
Old 03-04-2016, 12:55 PM
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I sent mine in one day after it was published to the public back in beginning of Dec and still have not recieved my check either. I called several times for status and it's being processed but check made yet.
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  #109  
Old 03-04-2016, 1:54 PM
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Quote:
Originally Posted by Dave626 View Post
Yup, called them yesterday. they have an special operator (phone) to search and update for your refund. they will also gave you a claim number which will be easier for them to search your claim next time.

my claim number starts with 7xxx

i received an email from them received the sigh back in mid Jan.
What number did you call? Was it the 888-368-4656? Any extension?

My 516 was received & refund was being processed on 1/15/16
Refund approved on 1/8/16
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  #110  
Old 03-04-2016, 2:07 PM
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gave them a call and got confirmation that they received my sites and it is in the process upto 12 weeks.

But I guess I can't really complain after all im getting a pretty penny for them.
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  #111  
Old 03-07-2016, 8:59 AM
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RMA Requested : 3/2/2016
RMA Approved: 3/3/2016
Package Shipped USPS Insured: 3/5/2016
Package Received per Tracking: 3/7/2016
Package Receipt Confirmation: 4/1/2016 (Said refund would arrive in approx. 3-4 weeks)
Refund Check Mailed: TBD
Refund Received: TBD

Last edited by plinko; 04-01-2016 at 12:24 PM.. Reason: Updated Info
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  #112  
Old 03-09-2016, 10:09 AM
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Package Receipt Confirmation on Mid Jan

called them this week, they said my refund is on the next batch of the refund.

They mention they refund batch by batch. Not sure how many people per batch.

will keep you guys update
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  #113  
Old 03-09-2016, 10:51 AM
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Quote:
Originally Posted by smallwavebill View Post
Eotech 516
Made. 10 / 2010
Price Requested: $550

RMA Requested: 1/14/16
RMA Approved: 1/18/16
Package Shipped: 1/19/16 USPS
Package Delivered: 1/25/16
Refund Received: ??

Now what to replace it with? Trijicon mro?

I just contacted eotech customer service at
1888 eotholo
they said the next batch of checks goes out march 11th and my check will ship out that day.
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  #114  
Old 03-11-2016, 8:39 AM
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Quote:
Originally Posted by teflondog View Post
1/26/16 - Refund Request
1/29/16 - Approved
2/2/16 - Shipped
2/4/16 - Delivered (according to tracking number)

I called today and their system doesn't show that they received my optic yet. They must have a lot of optics to process.
I called this morning and was told that my refund check is scheduled to be sent out today. Woohoo!
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  #115  
Old 03-15-2016, 4:56 PM
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I mailed out my eotech on 1/19/16 and called and they told me that my check was mailed out on the 11th as well. I was hoping to see it in todays mail, but no luck...
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  #116  
Old 03-16-2016, 2:29 PM
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I received the same email from EOTech earlier today. They received my sight on 2/25/16, called yesterday and talked to a very nice lady who told me the same as the email.

All in all, a stand-up company for processing these returns as efficiently as they have.
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  #117  
Old 03-18-2016, 12:38 PM
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check received



Quote:
Originally Posted by smallwavebill View Post
I just contacted eotech customer service at
1888 eotholo
they said the next batch of checks goes out march 11th and my check will ship out that day.
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  #118  
Old 03-18-2016, 4:19 PM
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Check Received
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  #119  
Old 03-18-2016, 6:36 PM
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Check Received! Thank God the wife didn't check the mail. I see something new this weekend!
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  #120  
Old 03-18-2016, 8:51 PM
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I received my check today as well. Got my authorization on 1/18 and they received my shipment 1/22.
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