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General gun discussions This is a place to lounge and discuss firearm related topics with other forum members. |
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#81
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Unfortunately, this time, the manager/employee was misinformed so it turned to turd.
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Too many rifles, not enough time... |
#82
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Too many rifles, not enough time... |
#83
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Maybe because your OP and responses were extremely vague and at no point did you discount this possibility. This is just one example of the reasons why an FFL without turn away an off-roster PPT. If your seller didn't fall into this category then there shouldn't be any reason to turn away the transfer due to the pistol being off-roster in itself (other than you two not officially submitted a written request for transfer in accordance with the law). Still, the sole "off-roster" denial without explanation isn't sufficient for that either. |
#84
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Exactly! Within two questions that could’ve been figured out. If it wasn’t the case then the employee was clearly missed trained or untrained. Sent from my iPhone using Tapatalk |
#85
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Totally remember that douche from B&B days. I saw him at Reseda Turners and left immediately. When I saw him at Burbank Guns I just wondered WTF . As long as that guy works there I will never return, sad because it’s a decent store.
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#86
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I call him the turd. I think he was also known for working at Oak Tree. Small Hispanic man. Around 2006 he had a tantrum because he tried to sell a gun to one of his buddies on the phone that I was at door at 10am to buy and I told them I would be taking it up with the higher ups at Turner's if he did that.
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#87
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#89
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They abandoned their subforum here for a time but I applaud their effort to reach out nowadays.
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#90
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What position in the company is the person in this thread? Salesman....manager....corporate? Sent from my iPhone using Tapatalk |
#91
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Hmm well I can personally only speak for the Turner's Torrance store which is the only Turner's I've ever been in, and also the closest gun store to my house, but I actually have had no problems in the many times I've gone. Well, except that tiny excuse for a parking lot that's always full, but that's not really their fault. I actually am picking up a rifle sometime this weekend from them.
I also know for a fact that they do process off-roster PPTs and actually about a few months ago I actually ran into someone from my local range processing a Gen 5 Glock. I know that he got it for sure because he showed it to me next time I ran into him at the range. So it's definitely not corporate policy, but TOTG has already said that. I don't know what happened in the OP's instance but it sounds like either a misunderstanding or a simple mistake, one that I think Turner's should take care of, and probably make amends for, but also one that I'd bet is more exception than rule. |
#92
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We're here for the customers in whichever way they want to reach out. Thanks for the kind words hopefully we can get a little bit close to you and you'll give us a shot.
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Chris Chino Hills | Corona | El Cajon | Fountain Valley Kearny Mesa | Lake Forest | Norwalk | Orange Oxnard | Pasadena | Rancho Cucamonga | Reseda San Bernardino | San Marcos | Signal Hill | Temecula | Torrance | Victorville | West Covina | Salinas | Sacramento | Fresno | Modesto | Roseville | Stockton | Santa Clarita | Fresno |Bakersfield| West Bakersfield | Palm Desert | Tucson| 33 Throughout California Store Location Info Our Weekly Ad Join our e-mail list! |
#93
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At one time all of the above. I am currently working out of the main office doing what I can to make sure these customer concerns and issues get brought to the attention of the right people.
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Chris Chino Hills | Corona | El Cajon | Fountain Valley Kearny Mesa | Lake Forest | Norwalk | Orange Oxnard | Pasadena | Rancho Cucamonga | Reseda San Bernardino | San Marcos | Signal Hill | Temecula | Torrance | Victorville | West Covina | Salinas | Sacramento | Fresno | Modesto | Roseville | Stockton | Santa Clarita | Fresno |Bakersfield| West Bakersfield | Palm Desert | Tucson| 33 Throughout California Store Location Info Our Weekly Ad Join our e-mail list! |
#94
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Well you are certainly in the right place to see unfiltered complaints about turners. In my opinion most of the complaints are generated by a few employees here and there that have a grumpy, holier than thou, know it all attitude. Every gun shop has them at some point. Looks like you are trying to weed them out. Personally, I've never had any issues and still shop at turners.
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#95
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FYI Turner's won't process off-roster PPT
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Good. I do hope they get it fixed. Sent from my iPhone using Tapatalk Last edited by Yodaman; 09-24-2018 at 8:11 PM.. |
#96
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This might have to do with the LEO cop that was illegally selling all of the off roster stuff and was busted.
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“People believed that the opposite of war is peace. The truth is that the opposite of war is more often slavery” - Battlestar Galactica Member: Patron member NRA, lifetime member SAF, CRPA |
#97
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That’s like saying because the hamburgalar was stealing burgers from McDonald’s, now everybody goes through a tighter process when buying a happy meal. 🤪 But in all seriousness, I doubt it it’s poor education, training, customer service and hiring practices. Minus anybody who can’t transfer a PPT, as mentioned before, this was not the case here |
#99
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I'm really sorry to hear about your experience. I assure you we handle pistol frame on a regular basis. If you could give me some more information about the transaction or DM me I would appreciate it so we can pass this along to ensure we are all on the same page.
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Chris Chino Hills | Corona | El Cajon | Fountain Valley Kearny Mesa | Lake Forest | Norwalk | Orange Oxnard | Pasadena | Rancho Cucamonga | Reseda San Bernardino | San Marcos | Signal Hill | Temecula | Torrance | Victorville | West Covina | Salinas | Sacramento | Fresno | Modesto | Roseville | Stockton | Santa Clarita | Fresno |Bakersfield| West Bakersfield | Palm Desert | Tucson| 33 Throughout California Store Location Info Our Weekly Ad Join our e-mail list! |
#100
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I think Turners is great for newbs who want to buy a Glock. Unfortunately for Turners, many on this board have found other stores who can service them better. Perhaps the new customers they interact with will be the recipients of some change, that is learned from discussions on this board? I do applaud Turners for the effort here, but it’s likely not enough for me to shop there again. They had a sale on a CZ PCR a couple weeks ago, that almost got me back... But, I remembered that weird game they play with sending people back and forth from the gun counter to the cashier, and the long lines during that process. Somewhere in that weird game, there’s a BS $5 fee... Obviously some here are ok with it... it’s just not for me.... I was able to ppt an LCP there awhile ago, couldn’t talk the seller out of doing it there. It went ok, except it took forever...
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"To preserve liberty, it is essential that the whole body of the people always possess arms, and be taught alike, especially when young, how to use them" - Richard Henry Lee Last edited by Oldmandan; 10-12-2018 at 4:26 PM.. |
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