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  #1  
Old 12-05-2019, 4:47 PM
joe4702 joe4702 is offline
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Default CFARS COE Renewal New Requirement

Hi,

Is anyone having an issue renewing their COE?
Mine was rejected as incomplete and their e-mail stated a new law requires a scan of my CA drivers license and passport (since I don't have a REAL ID).

There is no menu option to upload a passport scan by itself so I uploaded a PDF containing a scan of both my DL and passport and it was again rejected as incomplete with the same message and no additional clarifying info.

Does anyone know the magic process for doing this?

Is it something stupid like they want a scan of the back of my DL , too?

I emailed DOJ but who knows how long a reply may take or whether it will be of any use.

Are they deliberately trying to avoid renewing COEs?

Thanks for any info.
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  #2  
Old 12-05-2019, 4:56 PM
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This is now required in the CCR
https://govt.westlaw.com/calregs/Doc...ta=(sc.Default)

There is an option at the bottom to upload an image.
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  #3  
Old 12-05-2019, 5:49 PM
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Quote:
Originally Posted by joe4702 View Post
Hi,



Is anyone having an issue renewing their COE?

Mine was rejected as incomplete and their e-mail stated a new law requires a scan of my CA drivers license and passport (since I don't have a REAL ID).



There is no menu option to upload a passport scan by itself so I uploaded a PDF containing a scan of both my DL and passport and it was again rejected as incomplete with the same message and no additional clarifying info.



Does anyone know the magic process for doing this?



Is it something stupid like they want a scan of the back of my DL , too?



I emailed DOJ but who knows how long a reply may take or whether it will be of any use.



Are they deliberately trying to avoid renewing COEs?



Thanks for any info.
It's sounds like more California BS.

You had to get a livescan to register your finger prints to get your COE.

And to get the livescan you had to show everything they are asking for again.

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  #4  
Old 12-06-2019, 6:19 AM
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I had no problem renewing online in april. paid my $22 and voila! instant renewal.
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  #5  
Old 12-06-2019, 7:05 AM
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Renewed last week. Sent back incomplete so uploaded real ID and cleared. Good for another year...
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  #6  
Old 12-06-2019, 7:46 AM
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OP, you might just want to get the REAL ID so this doesn't become an annual headache.
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Old 12-06-2019, 9:37 AM
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since it sounds like you uploaded all the correct documents but was still rejected, I would suppose they didn't actually look at your uploads and only "see" one image where they expect two. Maybe split it up and try again, or just upload the same image twice with different names "driver license" "passport". Mine went through like the day after I uploaded my license image, though I do have a real id.
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  #8  
Old 12-06-2019, 10:13 AM
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I renewed 2 months ago without REAL ID. You don’t need REAL ID, you just cannot have a DL that says ‘Federal Limits Apply’. They took the scan of my old school non-REAL ID, non-FLA DL with no problem.
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Old 12-06-2019, 11:13 AM
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Quote:
Originally Posted by SkyHawk View Post
I renewed 2 months ago without REAL ID. You don’t need REAL ID, you just cannot have a DL that says ‘Federal Limits Apply’. They took the scan of my old school non-REAL ID, non-FLA DL with no problem.
That's true, but as time goes by, there are fewer and fewer of the old type licenses. Once the old one expires, the replacement will either be the REAL-ID, or the FLA type.

I renewed mine a few months ahead of when it was going to expire (partially due to the long waits and slow processing times at the DMV) and just did the Real-ID at that time.
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Old 12-06-2019, 12:40 PM
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Quote:
Originally Posted by paddyraid View Post
I had no problem renewing online in april. paid my $22 and voila! instant renewal.
Quote:
Originally Posted by ABR View Post
Renewed last week. Sent back incomplete so uploaded real ID and cleared. Good for another year...
The Real-ID collection for CA DOJ submission began 7/1/19. Per their own interpretation they can ask for proof of legal status for the purposes of reports submitted to CA DOJ. I just renewed mine as well, and had to upload my Real-ID.

If you don’t have a Real-ID, you would need to furnish the other information that the DMV collects for a Real-ID, by my estimation as detailed as possible (DL front/back and multiple pages of a passport), included as a PDF per selection in the upload drop down on CFARS. If there was no specific category, then to combine pages into a larger PDF and upload under CADL. I could be speaking out my rear, but that’s the type of submission games they played under the BBRAW reg window.

In the OP’s case, either they didn’t look at all the pages, or you are missing some other info. Use the CFARS system to open an issue request about your application.

OP, since you will be providing the same level of documentation to them, as to DMV for a Real-ID, you might as well get the official document, for future use.
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  #11  
Old 12-06-2019, 2:45 PM
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Still using my non-REAL ID to register C&R guns on CFARS too, most recently last week. No additional documents needed as long as your ID does not say FEDERAL LIMITS APPLY.
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  #12  
Old 12-06-2019, 2:56 PM
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I renewed my COE in October. Had to upload a pic of my ID which happens to be a Real ID. No issues.
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  #13  
Old 12-06-2019, 3:14 PM
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I renewed in Nov and got the same request for ID. I uploaded my DL which is NOT a real ID and had no issues.
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  #14  
Old 12-06-2019, 4:48 PM
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Last night I e-mailed for further information and actually received a reply from 'Rachel' this morning.
She said they had received my passport, but still need my DL.
Obviously they didn't really look at the dual scan image.

She implied I could use any of the document category options for upload, basically they don't matter.
So I removed the combined DL/Passport scan and uploaded them separately.
For the passport, I chose the "Court Documents" category.

My DL does say "Federal Limits Apply" but the instructions state I can upload a passport or birth certificate to prove US citizenship.
We'll see what happens.
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Last edited by joe4702; 12-06-2019 at 7:50 PM..
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  #15  
Old 12-07-2019, 12:12 AM
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such a pain in the ***
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  #16  
Old 12-12-2019, 5:11 PM
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My COE was approved today after I re-uploaded the docs as I described in post #14.
If the instructions on the site were more clear, I think DOJ could avoid a lot of questions and re-submissions.

The key is you can upload your docs using any category. They look at them all.
They really should either remove the categories, make sure one exists for all document types or add a catchall "Other Docs" or similar.

Their voice mail says processing time is 4-8 weeks for new and renewal COEs.
Not including the delays due to the denials, mine took a week.
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  #17  
Old 12-23-2019, 11:04 AM
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THis garbage has been a total cluster... I wish the lawsuits would move through quicker. This is situation is absolutely ridiculous.
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  #18  
Old 12-26-2019, 11:39 AM
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For you guys that got a COE as an individual ,where did you get the ORI number when you had to submit the Request For Live Scan Service ?
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  #19  
Old 12-26-2019, 1:54 PM
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IIRC, and it’s been a while, it’s pre-filled out on the PDF when you go to print it.

If you don’t see it, you need to use a PDF viewer that will display the document properly. I don’t think Apple’s did, and I had to actually use Adobe reader to print it.
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Old 12-26-2019, 2:52 PM
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I had an issue with my ORI number not being filled out on the PDF with a chrome browser on a mac. Safari worked fine.

To think that a poll tax is not constitutional but for some reason this is ok defies all logic.
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  #21  
Old 12-26-2019, 3:07 PM
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Quote:
Originally Posted by arnie19 View Post
For you guys that got a COE as an individual ,where did you get the ORI number when you had to submit the Request For Live Scan Service ?
Quote:
Originally Posted by Robotron2k84 View Post
IIRC, and it’s been a while, it’s pre-filled out on the PDF when you go to print it.
Quote:
Originally Posted by John Galt View Post
I had an issue with my ORI number not being filled out on the PDF with a chrome browser on a mac. Safari worked fine.
Mine was not filled out on the form they sent me, when I went to the livescan place. By a pure miracle, someone actually answered the DOJ phone number and sent me an email with the info I needed, and I hand-filled it in and then did my livescan.
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Old 12-26-2019, 3:14 PM
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Ok ,after a lot of searching I found it .Theres a form for ammo and a separate one for firearms . Both have the same number on them . I wanted the ammo form so I can order high end 22 rf that dealers don't carry since its so expensive . Thanks guys , Arnie
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  #23  
Old 12-26-2019, 6:50 PM
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Quote:
Originally Posted by ABR View Post
Renewed last week. Sent back incomplete so uploaded real ID and cleared. Good for another year...
Same here. I don't have real ID or the FLA license. Uploaded my drivers license and Passport just to be safe.

I'm really surprised they are not charging an administrative fee or some other BS for the privilege of uploading additional info.
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  #24  
Old 12-27-2019, 12:14 PM
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Are they supposed to send out renewal reminders? I just happened to look for my COE and notice it expired in October... logging in I had all of a week left for "grace period" renewal! Now have an annual reminder set in my iCal.
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Old 12-27-2019, 12:52 PM
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Quote:
Originally Posted by vandal View Post
Are they supposed to send out renewal reminders? I just happened to look for my COE and notice it expired in October... logging in I had all of a week left for "grace period" renewal! Now have an annual reminder set in my iCal.
No. I think they used to but they also used to accept submission via USPS.
Mine was done electronically and I did not receive any kind of notice. I have it in my calendar, as in Outlook. I am not a troglodyte and a Luddite.
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Old 12-27-2019, 1:00 PM
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Same experience r3cently. Had to upload my Real ID. Good to go.


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Old 12-27-2019, 9:01 PM
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I also had to upload my Real ID for the COE renewal.
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Old 01-13-2020, 7:55 PM
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Quote:
Originally Posted by ABR View Post
Renewed last week. Sent back incomplete so uploaded real ID and cleared. Good for another year...
how long did it take for them to email you for the id picture?
I just did mine and didn't see where it said I needed to upload a id picture.
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Old 01-13-2020, 8:19 PM
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Quote:
Originally Posted by dabeater85 View Post
how long did it take for them to email you for the id picture?
I just did mine and didn't see where it said I needed to upload a id picture.
It does state in the directions. You may get CFARS notice within the next business day or two.
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Old 01-13-2020, 8:39 PM
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Quote:
Originally Posted by vino68 View Post
It does state in the directions. You may get CFARS notice within the next business day or two.
yeah, saw where it said I could upload , but it didnt say what to upload. guess I will have to wait for that email. hoping they get back to me quick.
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Old 01-13-2020, 9:14 PM
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Same here, uploaded my fla ID and passport card a month ago, still "under review". My Coe expires in 3 days now, oh well.
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Old 01-14-2020, 9:32 PM
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Quote:
Originally Posted by superhondaz50 View Post
Same here, uploaded my fla ID and passport card a month ago, still "under review". My Coe expires in 3 days now, oh well.


There is a grace period to renew.


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