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Old 09-11-2011, 8:03 AM
gunsnrovers's Avatar
gunsnrovers gunsnrovers is offline
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Join Date: Oct 2005
Location: Lost in Los Angeles
Posts: 1,322
iTrader: 44 / 100%
Default Awesome customer service

Ordered a couple of selectors earlier in week. Misreading the instructions, I ordered two the same levers in the three lever kit.

I emailed you guys asking how to fix my goof. Not expecting much to happen until the next business day, I was surprised when I got a phone call from Roger early that evening and we got it sorted out. Also got a short education on your design, etc.

All the parts arrived promptly including the levers I wanted in the first place. The original order arrived the next business day and the levers I actually wanted to order arrived the day after.

The levers I ordered in error are on the way back to you now.

Thanks again. Couldn't be happier with the product or the service.

كافر - Infidel

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