Calguns.net  

Home My iTrader Join the NRA Donate to CGSSA Sponsors CGN Google Search
CA Semiauto Ban(AW)ID Flowchart CA Handgun Ban ID Flowchart CA Shotgun Ban ID Flowchart
Go Back   Calguns.net > VENDORS > Palmetto State Armory
Register FAQ Members List Calendar Mark Forums Read

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 12-12-2012, 8:02 PM
hooptytank hooptytank is offline
Junior Member
 
Join Date: Dec 2010
Location: Santa Monica
Posts: 66
iTrader: 10 / 100%
Default ISSUE RESOLVED Order placed 2 months ago, still pending, Very happy customer

EDIT 3/17/13 The issue has been resolved months ago with help from Customer service reps. Just now getting around to updating this thread. Even with the madness that occurred with my order, I am still a PSA customer and will continue to be one. /EDIT

Hello PSA.

This is regarding Order # 100100701. I have been patiently waiting, and trying to avoid posting issues with my order in the vendor forum, but I have exhausted all means of contacting you through other methods.

I emailed on 12/7, and received a response 12/10 from Brian L that if I wouldn't cancel the order, my stuff would be shipped that day. Replied back the same day, but probably after your business hours, and have not received a confirmation yet.

I called Customer service 12/11. After being hung up on by the automated response about 25 times, I finally got to speak with a rep, that verified my phone number and said would return my call within half an hour.

6 hours later tried getting through again to cust service to no avail. Frustrated, I ended up calling the warehouse store, where a very helpful counter sales employee took the initiative to get my #, contact customer service himself to see what is going on and returned my call as promised. He relayed to me that it was being looked into and I would receive a call from cust service today, 12/12.

Today came and went, no phone call, no email, no parts.

I'm not asking for much. Can you please send my stuff, or refund my money so I can do business with someone else. My phone number is attached to the order if you need to contact me regarding specifics.

Last edited by hooptytank; 03-17-2013 at 1:03 AM.. Reason: RESOLVED
Reply With Quote
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -8. The time now is 6:51 AM.




Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
Proudly hosted by GeoVario the Premier 2A host.
Calguns.net, the 'Calguns' name and all associated variants and logos are ® Trademark and © Copyright 2002-2016, Calguns.net an Incorporated Company All Rights Reserved.