Was EoTech $60 Rebate Promotion a Scam?

[kneezer5555]

Today, April 1st, 2014 I received a notice from EoTech that the serial number of the sight I purchased was not in the range of serial numbers for the promotion.

They gave me until YESTERDAY, 3/31/14, to postmark a correction. I bought this sight on Dec 8th and mailed in the paperwork about a week later. These scumbags sat on the paper work for something like 10 weeks.

The notice came all the way from Tempe, AZ to San Diego so it is pretty obvious these scoundrels timed the notice to insure I could not respond in time.

I really want to know if it was just me that got screwed or was this promotion was a purposeful defrauding of a lot of people.

4/3/14 Update: EoTech says...

"The serial number issue the rebate center is currently having is being resolved. Please contact the rebate center at 800-953-3098 Monday through Friday between the hours of 8am and 5pm Pacific Standard Time so you may obtain a fax number from them to resend them the serial number."

I called and gave them my tracking number and they said I had already been resubmitted and should see the check around May 1st.

[SkyHawk]

I don't see any mention of 'units with serial numbers in XXX range' on the form. It only says must be purchased from authorized dealer. I would dispute the CC charge if you still have time just so you have a placeholder in case anything goes sideways, because you are probably nearly out of time to file a claim, and then call Midway and raise the alarm.

http://www.eotech-inc.com/images/EOT...ate%20Pad5.jpg

EDIT - check this Facebook post I found on their page:

[Socalmedix]

I got my $60

[chuckspe]

I received my $60 too. Purchased in January, submitted rebate within a week or two, and received my check mid-March.

[jdben92883]

My check came in Saturday's mail.

[engi]

Got my rebate without any problems. Purchased through exile machine.

[Garand1911]

Got mine.

I think there is a serial number on the Eotech unit, take a pic of that and send it to eotech. I think this is what they need to issue a rebate.

[Gatordev]

I got mine, as well, but I did have to resubmit my paperwork. They apparently lost it and no one at their third-party call center could find it in their system. Once I resubmitted, it came through.

After a deal I got through DSG Arms and the rebate, I was able to get a FDE EXPS 3-0 for well under $500, so I'm happy.

[jonc]

I got mine !
Took over 3 months

[static808]

got my rebate this past weekend. looking at the check right now...

good luck OP.

[xSHEMx]

Got 2 rebates, no problems. Good luck.

[Sabesimpson]

I got my $60! So... No scam, Sorry

[kneezer5555]

I've heard a number of stories as to who is to blame, but the rejections are mostly a mistake. So...

"Please contact the rebate center at 800-953-3098 Monday through Friday between the hours of 8am and 5pm Pacific Standard Time so you may obtain a fax number from them to resend them the serial number".

I called and gave them my tracking number and they said I'd already been resubmitted and would probably see the check about May 1st.

[V8MERC124]

You actually got a hold of them? When I call the line is busy. According to their website I was supposed to hear a response by Feb 23rd....havent heard a thing.

[Maltese Falcon]

I checked my status and it indicates I should receive check around mid-April.

.

[V8MERC124]

Originally Posted by Maltese Falcon

I checked my status and it indicates I should receive check around mid-April.

.

Does it say you will receive a check or a response specifically?

[Maltese Falcon]

Originally Posted by V8MERC124

Does it say you will receive a check or a response specifically?

Here is what shows up on status check.

'Your submission has been processed and your response has been mailed. You should receive it by April 20, 2014. If by this date you have not received your response, please contact us at 1-800-953-3098. Thank you."


.

[Wasn'tMe]

Sent my paperwork in mid Feb and received the check last week.

Hope it works out for those who are having problems

[V8MERC124]

Update on mine, I guess the UPC code was missing on my submission...and they claimed that they sent a letter to me in February. I originally submitted in December. I faxed them the UPC code and called back. Check should be here in May.

This will bring my XPS2 from $500 down to $390! I had a 10% coupon on black Friday.

[Spdjunkie]

Originally Posted by kneezer5555

I've heard a number of stories as to who is to blame, but the rejections are mostly a mistake. So...

"Please contact the rebate center at 800-953-3098 Monday through Friday between the hours of 8am and 5pm Pacific Standard Time so you may obtain a fax number from them to resend them the serial number".

I called and gave them my tracking number and they said I'd already been resubmitted and would probably see the check about May 1st.

* Received the same letter of invalid SN. I found it strange as I was within their deadline, but it was a Jan '14 purchase.

- Just got off the phone with a CS rep. at the number above. Rep assured me it was nothing I did on my part, and that my paperwork was in order. CS Rep told me that EoTech will be submitting New Updated SN for the rebates that were kicked back.

fwiw/imho: Meaning, EoTech sold a bunch of units during this promotion and some of the later entries were from recent production. They sold more than they anticipated & didn't relay the new production SN to their Rebate Center. Good on EoTech for offering this rebate and for the increased sales, I love their optics. CS Rep at the Rebate Center was very professional, voiced concern, and provided info. = TOP NOTCH in my book. Honestly, Letter has no bearing on my outlook of EoTech. It's all good with me as long as I get my check at the end

- Asked to call back next week to check on updates.
- Will keep this thread posted.

Have a great one

[tonyxcom]

Got my check too, I just layed the plastic box with the barcode on my scanner and made a copy.

[jonc]

call them !
great cust serv!

[BIGDOG805]

I received my check as well. Took a while but I received it
Good luck

[jameshenry]

Received the second check yesterday. Thanks EOTECH!

[V8MERC124]

Got mine yesterday as well.

[serjm1a1]

My $60.00 came in about 2 months ago

[Benelli Boy]

I just got my check.

[bigpondonly]

Got mine last week

[FML1982]

Waited 2+ months for the rejection letter, posted on their facebook on how aimpoint will get my business from now on, got my rebate less than 7 days later.

[drew3630]

I bought mine through Primary Arms on January 31 and received my rebate check last week.

Btw, I really like my Eotech