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  #641  
Old 01-30-2014, 6:43 AM
Noe25304 Noe25304 is offline
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Just received my email notification from UPS. Thanks PSA.

Last edited by Noe25304; 01-30-2014 at 6:48 AM..
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  #642  
Old 01-30-2014, 12:32 PM
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Can you please reply to my multiple pm's or emails regarding order #100482795 that I never received. It's been 3 months since the order was placed and I would like to get this issue resolved.
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  #643  
Old 01-31-2014, 7:40 AM
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can i get an update on order #2100600674
thanks
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  #644  
Old 01-31-2014, 9:38 AM
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Just called in and found out my upper is supposed to be arriving today. I wish you guys would have emailed me a tracking number so I could be home.
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  #645  
Old 01-31-2014, 5:12 PM
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Really disappointed now

Called them up today to find out what was going on, took 14ish minutes to get through no biggy was expecting it. Conversation with customer service was hit and miss... Told him that I placed my order almost 2 months ago and was told that it was canceled. He said they switched to a new system and with in that switch my order was canceled and essentially lost. He went on saying that he was officially going to cancel the order and issue a refund 3-5 business days etc... I told him I was not interested in a refund I just want the items that I bought and asked If it can just be processed. He started to talk over me at that point and acting as if I was being rude to him. Anyways after moments of waiting started giving me all the info on what went wrong and why this happen, through this I asked several times if I can just have the order filled instead of the refund but he just kept proceeding with the process never really answering my question. At the end of the call it came down to a thank you and have a nice day followed by an email to follow up with him when I got my refund. I wrote to him asking once that was taken care of was there anyway to reorder for the prices I paid for (Xmas socking stuffer sale). The reply was simple, "If that's whats on the website"...

I gotta say I am really not happy with how this all went down, granted I get how busy it can get and crap happens. But I really feel jipped here at the end. My order was lost for over a months and automatically canceled. Still took my payment, held on to it for over a month, and when asked if I can still have the items I bought sent instead of a refund was nearly ignored the whole time....

I loved PSA and ordered a lot of my parts and gear from them and always recommended them to my friends and anyone else who asked were to go for AR stuff. But honestly I don't think I'm going to be doing business with them anymore. I'm glad I can get a refund but seriously I just wanted the stuff I bought.. Sorry guys guess I'm moving elsewhere..
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  #646  
Old 02-02-2014, 12:11 PM
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Quote:
Originally Posted by West9319 View Post
Really disappointed now

Called them up today to find out what was going on, took 14ish minutes to get through no biggy was expecting it. Conversation with customer service was hit and miss... Told him that I placed my order almost 2 months ago and was told that it was canceled. He said they switched to a new system and with in that switch my order was canceled and essentially lost. He went on saying that he was officially going to cancel the order and issue a refund 3-5 business days etc... I told him I was not interested in a refund I just want the items that I bought and asked If it can just be processed. He started to talk over me at that point and acting as if I was being rude to him. Anyways after moments of waiting started giving me all the info on what went wrong and why this happen, through this I asked several times if I can just have the order filled instead of the refund but he just kept proceeding with the process never really answering my question. At the end of the call it came down to a thank you and have a nice day followed by an email to follow up with him when I got my refund. I wrote to him asking once that was taken care of was there anyway to reorder for the prices I paid for (Xmas socking stuffer sale). The reply was simple, "If that's whats on the website"...

I gotta say I am really not happy with how this all went down, granted I get how busy it can get and crap happens. But I really feel jipped here at the end. My order was lost for over a months and automatically canceled. Still took my payment, held on to it for over a month, and when asked if I can still have the items I bought sent instead of a refund was nearly ignored the whole time....

I loved PSA and ordered a lot of my parts and gear from them and always recommended them to my friends and anyone else who asked were to go for AR stuff. But honestly I don't think I'm going to be doing business with them anymore. I'm glad I can get a refund but seriously I just wanted the stuff I bought.. Sorry guys guess I'm moving elsewhere..
Your situation is way too similar to mine and I feel the very same way. It sucks but these are the reasons why if you can buy it on Amazon, I will. And I did.

I got my Pelican case (the same one PSA took a month to tell me they didn't have it) from Amazon in 2 days.

Companies should be careful for what they wish for sometimes (more orders).
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  #647  
Old 02-04-2014, 11:44 AM
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I've tried calling the last few days. Get put on hold for 15-20minutes. Try to leave voicemail, but mailbox is full. E-mail and PMed. Still no word.

Quote:
Originally Posted by MyNamesMeToo View Post
can i get an update on order #2100600674
thanks
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  #648  
Old 02-05-2014, 2:43 AM
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Just got an email that said an item I ordered is out of stock. wow only took 26 days for them to let me know what I had ordered that was in stock I'm no longer Abel to get. Second order in a row that this has happened.. Good prices but you have to wait at least 3 weeks for a delivery and take a chance that they even have what you ordered.
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  #649  
Old 02-05-2014, 6:53 AM
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Any chance I can check Status on order # 2100600703?
Thanks
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  #650  
Old 02-06-2014, 7:46 AM
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Quote:
Originally Posted by MyNamesMeToo View Post
Quote:
Originally Posted by MyNamesMeToo View Post
can i get an update on order #2100600674
thanks
I've tried calling the last few days. Get put on hold for 15-20minutes. Try to leave voicemail, but mailbox is full. E-mail and PMed. Still no word.
Please let me know the status. Tried calling all day yesterday. I just can't stay on hold for 30 minutes.
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  #651  
Old 02-07-2014, 8:03 PM
cali_gun_love cali_gun_love is offline
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Can I get an update on order #2100615871

Sent from my SCH-I535 using Tapatalk
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  #652  
Old 02-07-2014, 8:35 PM
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Can you guys put dates with your order numbers? I want to see what average shipping length is, as I'm waiting for an order also.
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  #653  
Old 02-08-2014, 8:53 AM
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Quote:
Originally Posted by Beercandan View Post
Can you guys put dates with your order numbers? I want to see what average shipping length is, as I'm waiting for an order also.
I ordered an upper on January 25th and I got an email with tracking number on the 2nd saying it will be here Tuesday.

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  #654  
Old 02-08-2014, 1:37 PM
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They open on Saturdays? They count that as a business day?
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  #655  
Old 02-10-2014, 4:29 PM
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Baer1911 – Did you receive everything in order # 100574098?

Zero_In – My system shows that your order was delivered. Did you receive everything?

sjd78 – UPS originally contact us, stating that they delivered the package and after the claim was complete, they said that the delivery was confirmed. The UPS claim was reopened and your refund was processed on the 4th of this month, so the funds should be back in your account within the next day or two.

MyNamesMeToo – My system shows that your order was shipped and delivered. Did you receive everything you ordered?

Sabesimpson – I’ll try to get that order sent out to you ASAP.

cali_gun_love – Your order should ship in one or two days at the most.

Beercandan – Our days of operation are Monday – Friday.

Thank you all for your business and have a great day!
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  #656  
Old 02-11-2014, 10:34 AM
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My order is here! Looks good. Wait time from purchase was 2 1/2 weeks. I don't think that's bad at all. uploadfromtaptalk1392147211441.jpg

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  #657  
Old 02-11-2014, 12:29 PM
Beercandan Beercandan is offline
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Cool came with free miller helmet??
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  #658  
Old 02-11-2014, 4:14 PM
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Originally Posted by Beercandan View Post
Cool came with free miller helmet??
Yeah I wish going to need a new one soon!

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  #659  
Old 02-11-2014, 5:17 PM
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Can I have an update on this order# 2100609995. Thank You.
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  #660  
Old 02-12-2014, 11:28 AM
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Hey there, I ordered a 440 rd. can of surplus 7.62x54r on Jan. 22 and it hasn't shipped yet. I know you guys aren't known for fast shipping, but that seems pretty long to get some ammo in the mail, especially since you've had my money since Jan. 24. Any idea where it might be? Order #2100602006. Thanks.
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  #661  
Old 02-12-2014, 6:41 PM
Beercandan Beercandan is offline
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Quote:
Originally Posted by D23 View Post
Hey there, I ordered a 440 rd. can of surplus 7.62x54r on Jan. 22 and it hasn't shipped yet. I know you guys aren't known for fast shipping, but that seems pretty long to get some ammo in the mail, especially since you've had my money since Jan. 24. Any idea where it might be? Order #2100602006. Thanks.
I was going to order the same thing, hope you get soon
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  #662  
Old 02-12-2014, 9:14 PM
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Can I get status of Order #2100615402?
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  #663  
Old 02-14-2014, 7:14 AM
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Quote:
Originally Posted by Palmetto State Armory View Post

MyNamesMeToo My system shows that your order was shipped and delivered. Did you receive everything you ordered?
Nope. I am missing one of the full auto BCGs. Please contact me so we can get this taken care of.
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  #664  
Old 02-14-2014, 8:58 AM
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Edit: got the refund.

Last edited by West9319; 02-16-2014 at 12:42 AM..
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  #665  
Old 02-14-2014, 10:41 AM
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Order #2100615229, shows as complete and shipped in one package. Got 2 of the items, but no upper...

Looks like another package will be sent...

It showed up, but might have an issue, will let PSA explain before I post...

Last edited by Drabnor; 03-05-2014 at 1:09 PM..
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  #666  
Old 02-17-2014, 12:25 PM
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Noe25304 – Orders for upper receivers generally take about 15 business days for processing, so your order should be shipping out to you by the end of this week. If you don’t have your tracking information by Friday, please contact me.

D23 – I'm not sure what’s holding your order up but I’ll try to get to the bottom of it as soon as possible. If there are any issues, I will contact you.

chipnmint – Your order has been processed and it will be leaving our facility within the next 1-2 business days. Please check your Calguns inbox for the tracking information.

MyNamesMeToo – Please check your inbox for some additional information.

Drabnor – You should be receiving tracking information for the second package by the end of next week. Uppers usually take about 15 business days for processing and orders with general merchandise and upper receivers tend to get split up and sent out in separate shipments. If you still don’t have the tracking number for your second package by next Friday, please let me know.

Thank you all and have a great day.
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  #667  
Old 02-17-2014, 8:17 PM
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Order# 2100632247 (processing)

I placed an order on Feb 15th, 2014 and I would like to add two additional items. I would like to add:

(1) AR-15 Ejection Port Cover Assembly $5.99

(1) AR15 Forward Assist Assembly $12.95

You can charge the same credit card. Please send me an updated invoice. Thank you.
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  #668  
Old 02-18-2014, 1:34 PM
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Palmetto State Armory Palmetto State Armory is offline
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Quote:
Originally Posted by cordovajr03 View Post
Order# 2100632247 (processing)

I placed an order on Feb 15th, 2014 and I would like to add two additional items. I would like to add:

(1) AR-15 Ejection Port Cover Assembly $5.99

(1) AR15 Forward Assist Assembly $12.95

You can charge the same credit card. Please send me an updated invoice. Thank you.
I'm sorry, but our systems do not allow us to add items to an already existent order. You would either have to cancel your current order and place a new order with all of the items included or keep the order you have and place a separate order. I apologize for any inconvenience.
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  #669  
Old 02-18-2014, 10:23 PM
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No worries. I had to ask. I went ahead and placed another order. Thanks anyhow.
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  #670  
Old 02-19-2014, 1:18 AM
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2100620165

Update please
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  #671  
Old 02-19-2014, 8:40 AM
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Please Update.

Order #2100623325

Order Placed 2/8/14
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  #672  
Old 02-19-2014, 10:02 AM
balgor balgor is offline
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Order# 2100625923

Placed: 2/10/2014

Thanks
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  #673  
Old 02-19-2014, 1:28 PM
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Palmetto State Armory Palmetto State Armory is offline
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cordovajr03 – You're welcome.

Bananakacksonthe 3rd- Orders for upper receivers generally take about 15 business days for processing because they’re manufactured, headspaced, and test fired at our facility before shipment. If you don’t receive your tracking information for the order by the 27th, please let me know.

mikeylikesit106 & balgor – I’ll try to ensure that your order is shipped out within the next few days. I apologize for any inconvenience and if there are any issues, I will contact you.

Thank you all and have a great day.
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  #674  
Old 02-20-2014, 10:59 AM
Antagon3 Antagon3 is offline
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EDIT: 40 minutes on hold but I got through

Last edited by Antagon3; 02-20-2014 at 12:51 PM..
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  #675  
Old 02-20-2014, 4:09 PM
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Can i get an update on my order please thanks,
(Order #2100629880)
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  #676  
Old 02-20-2014, 4:25 PM
ImThatDide818 ImThatDide818 is offline
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Whoa!!! That was quick lol thanks PSA i got the Tracking # thank you very much PSA rocks
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  #677  
Old 02-21-2014, 12:12 PM
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Antagon3 – I’m glad to hear that everything was taken care of. If you have any concerns, please feel free to message me here.

ImThatDide818 – Thank you and have a great weekend.
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  #678  
Old 02-21-2014, 1:13 PM
Devilmonkey89 Devilmonkey89 is offline
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Update on order #2100635839, Thank You
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  #679  
Old 02-21-2014, 5:26 PM
HOESAYE559 HOESAYE559 is offline
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Update Order #2100638395 thanks
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  #680  
Old 02-22-2014, 9:40 PM
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cordovajr03 cordovajr03 is offline
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May I have a update on orders:

#2100636215
#2100632247

Thanks!
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