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  #1  
Old 03-20-2013, 2:36 AM
rjackson1986 rjackson1986 is offline
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Default Waited over an hour to do PPT

My wife and I did a PPT with a fellow CG member at the West Covina location. We waited over an hour. It seems like the employees here didn't know what they were doing. The customer service was also horrible.
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  #2  
Old 03-20-2013, 5:20 AM
compshell compshell is offline
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Welcome to turners. It is hit or miss.
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  #3  
Old 03-20-2013, 5:31 AM
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Normal!!!!

I would never take my wife or kid
If I ppt at turners!!!
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  #4  
Old 03-20-2013, 5:38 AM
rjackson1986 rjackson1986 is offline
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I had no idea lol Now I do.
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  #5  
Old 03-20-2013, 6:33 AM
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Never been to that store. But neverbhad issues ppting at oxnard reseda and pasadena.

Posted from my Saiga-12.
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  #6  
Old 03-20-2013, 7:10 AM
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PPT at Alamo Pawn, one block north of turners on azusa.
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  #7  
Old 03-20-2013, 7:39 AM
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As the others mentioned, it can be hit or miss. I recently did a pick up from the Chino Hills location, taking a number, and there were only two other customers in the store, and it still took more than an hour after they got to me and started my pick up because the two people behind the gun counter kept helping new customers that would come into the store, who didn't take a number. I had to interrupt the associate several times after I completed my sections for him to come back and finish his sections. He was cordial enough, but it should've only took 10 minutes, and they could've provided better help to the new customers.
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  #8  
Old 03-20-2013, 1:36 PM
geoliquid geoliquid is offline
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Default +1 for Alamo Pawn

good place and honest people
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  #9  
Old 03-20-2013, 4:29 PM
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Geez...what took so long?
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  #10  
Old 03-21-2013, 7:50 AM
Xombie Xombie is offline
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I always bring a portable chair and have my smartphone charged when I shop at Turners.
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  #11  
Old 03-21-2013, 9:26 AM
rjackson1986 rjackson1986 is offline
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Haha makes sense
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  #12  
Old 03-21-2013, 9:45 AM
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Quote:
Originally Posted by rjackson1986 View Post
My wife and I did a PPT with a fellow CG member at the West Covina location. We waited over an hour. It seems like the employees here didn't know what they were doing. The customer service was also horrible.
Same thing happened to me. Only around 30 minutes in and not seeing an end in sight to the wait, We left and went to Alamo up the street. No line and we were done in about 15 minutes.
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  #13  
Old 03-21-2013, 10:19 AM
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  #14  
Old 03-21-2013, 11:07 AM
rjackson1986 rjackson1986 is offline
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I'll have to do it there next time
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  #15  
Old 03-21-2013, 11:08 AM
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turners always takes forever! just go to a smaller gun shop or a range, quick and easy
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  #16  
Old 03-21-2013, 11:24 AM
rjackson1986 rjackson1986 is offline
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For sure.
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  #17  
Old 03-21-2013, 11:26 AM
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Ya the guys at the turners suck, the ones that do know stuff are dicks and the ones that don't act like the ones who do.
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  #18  
Old 03-21-2013, 1:20 PM
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Quote:
Originally Posted by Xombie View Post
I always bring a portable chair and have my smartphone charged when I shop at Turners.
no need to bring your own chair. I've seen people use chairs Turner's has on display while they waited.
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  #19  
Old 03-21-2013, 1:58 PM
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i waited 2 1/2 hours at the Torrance location a few weeks back and they didnt know what was going on... Other experiences have been very good at other locations
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  #20  
Old 03-21-2013, 5:37 PM
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Ill add to this post then I'm going to email the guy in the sticky above. "robz@turners.com"

I've walked out of turners several times and went somewhere else or bought online. When I'm there to pick up my purchase or buy a box of ammo why do I have to wait behind the guys who are flling out DROS paperwork or better yet the new guy asking 100 questions about which gun to buy. I have nothing against the new guy wanting to buy something and making an informed purchase, but if you have 3 new guys tying up the only 3 guys in the store that doesn't make sense.

My 2 cents is dedicate 1 guy at least to ammo/accessories/firearms pick up only. Sometimes you guys call out for ammo but other times I have asked and they say "I'll get to you in a second". Which means stand and wait in my experience. If I wait longer than 20-30 minutes for a quick buy or pick up (not DROS) I'm gone.

Last edited by pitbull30; 03-21-2013 at 5:41 PM..
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  #21  
Old 03-21-2013, 6:49 PM
Charlieh313 Charlieh313 is offline
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I remember doing a PPT there and it took about 45 mins to get all of our paperwork done. Literally during the 10 days is when the pandemonium started and when I went to do the pick up it took about 2.5hrs of just sitting there waiting. Nuts I tell you
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  #22  
Old 03-21-2013, 9:58 PM
forcedfedsti forcedfedsti is offline
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Just drive up one block north on Azusa to Alamo Pawn. You'll be in and out in 10 min max.
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  #23  
Old 03-21-2013, 10:05 PM
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Quote:
Originally Posted by CHIEFone View Post
PPT at Alamo Pawn, one block north of turners on azusa.


Yup that's the spot!
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  #24  
Old 03-22-2013, 8:01 AM
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ppt is the least profitable transaction for turner's, so of course it has the lowest priority.
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  #25  
Old 03-22-2013, 11:50 PM
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Quote:
Originally Posted by 1981 View Post
ppt is the least profitable transaction for turner's, so of course it has the lowest priority.
Which store you work at?
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