Home My iTrader Join the NRA Donate to CGSSA Sponsors CGN Google Search
CA Semiauto Ban(AW)ID Flowchart CA Handgun Ban ID Flowchart CA Shotgun Ban ID Flowchart
Go Back > VENDORS > Palmetto State Armory
Register FAQ Members List Calendar Mark Forums Read

Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 01-09-2013, 12:38 PM
keithmad keithmad is offline
Junior Member
Join Date: Jan 2013
Posts: 6
iTrader: 0 / 0%
Default PSA Customer Service ultimately resolved the problem.

Received a package today from PSA, it did not contain what the packing slip listed. I had ordered on 12/17/12 the following:1 - MOE lower kit, 2 - 30rd Pmags in OD Green, and 1 - 20rd Pmag. The package contained the MOE lower kit only.

I had spoke to PSA customer service on 12/27/12 who assured me that I would receive my entire order. They said they were backed up and it took some time to assemble the lower kits. 23 days after the order was placed the order was shipped.

I called customer service again today (about 30 times before I got through) they apologized and agreed to refund the money. I asked for some sort of recompense for being mislead, nothing big (maybe a 20% off coupon) they said NO.

Had they just told me the Pmags were not available on the 27th I could have ordered them at a premium elsewhere. Now they are near impossible to find even at $50 a pop.

*Received a response after placing a BBB complaint, details below...

** I received my original order and have notified the BBB that my complaint was resolved.

Last edited by keithmad; 01-17-2013 at 1:52 PM.. Reason: Circustances changed as listed in the thread
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -8. The time now is 6:10 PM.

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
Proudly hosted by GeoVario the Premier 2A host., the 'Calguns' name and all associated variants and logos are ® Trademark and © Copyright 2002-2018, an Incorporated Company All Rights Reserved. and The Calguns Foundation have no affiliation and are in no way related to each other.
All opinions, statements and remarks made by on this web site and elsewhere are solely attributable to