Calguns.net  

Home My iTrader Join the NRA Donate to CGSSA Sponsors CGN Google Search
CA Semiauto Ban(AW)ID Flowchart CA Handgun Ban ID Flowchart CA Shotgun Ban ID Flowchart
Go Back   Calguns.net > VENDORS > Riflegear.com
Register FAQ Members List Calendar Mark Forums Read

Riflegear.com Hosted by Riflegear.com

Reply
 
Thread Tools Display Modes
  #1  
Old 12-18-2012, 3:18 PM
Riflegear's Avatar
Riflegear Riflegear is offline
Vendor/Retailer
 
Join Date: Jun 2009
Location: Fountain Valley, CA
Posts: 1,297
iTrader: 4 / 100%
Default REAL TIME INVENTORY AND ORDERING INFORMATION

Please note:

REAL TIME INVENTORY:

The stock online is updated every 15 minutes. If an item shows in stock, there is a high likelihood that it is in stock at the time you are viewing. We cannot guarantee that someone ELSE is not ALSO viewing the item at the same time, and doesn't buy several of the item to make it go out of stock, but if it shows in stock at the time of your order, you can assume pretty reliably, that you will get your item(s).

ORDER STATUS:

The volume of orders is HEAVY currently. Please understand, that our automated invoicing (email, etc.) will be accurate; calling in for an ADDITIONAL order status, WILL NOT help in any way. It WILL cause delays, as we will then need to redirect resources to checking up on your order.

We recommend that you call AFTER you have received your invoice confirmation, ONLY if you believe there to be a material mistake, or require a change to your order which can only be handled with a representative.

CALL VOLUME:

Our call volume is so heavy that our phone system is at the point of overlapping. Our reps may not be able to answer your call, because they are already on another call. If you MUST speak with a rep, please give it a few minutes and try again.

Riflegear is not overburdened, but we DO ask that you realize the extreme amount of orders we are currently receiving. We will keep you updated through our social media and forum channels if something important comes up.

PLEASE ALSO NOTE:
  • We don't publish or disclose inventory amounts
  • We have stock notifications attached to each item on the website (add your email to the box and sign up for notifications)
  • We cannot offer ETA's in general, though we do try to be helpful where it's possible
  • We ARE receiving new inventory everyday
  • Things will sell out, due to the recent political rumors and end of year rush to get guns
  • Basic general questions (like company policies) can be asked on this forum, you may get a quicker response for non-order or legality questions.

SHIPPING

The methods of delivery are starting to become delayed (the postal service and UPS, etc.) due to the time of year. This is not due to Riflegear in most cases. Order early and have some flexibility on your items. Chances are some part of the delivery process could be delayed.

Our staff are working around the clock to ensure the orders get out ASAP, but there are other variables which can complicate the timing for your delivery.

IF THERE IS A PROBLEM with your order, please contact us and list the concern and your order information, etc. at info@riflegear.com

Riflegear is a well oiled machine, but you MUST realize the immense popularity of certain gun related items is causing an extreme amount of orders right now. We are doing everything we can to ensure you get the items you order in the proper amount of time. If you have a concern, please contact us to resolve the problem, we have an excellent track record of taking care of our customers.

You can find us here:

RifleGear.com
18065 Mount Shay St
Fountain Valley, CA 92708

FACEBOOK
TWITTER

Store Hours
10am - 7pm, Mon - Fri
10am - 6pm, Sat, Sun

email: info@riflegear.com
phone: (949) 209-6413
fax: (949) 435-7907
__________________

www.riflegear.com
Reply With Quote
  #2  
Old 12-18-2012, 3:21 PM
S.A. S.A. is offline
Senior Member
 
Join Date: Dec 2009
Location: SoCal
Posts: 557
iTrader: 18 / 100%
Default

Thanks for update.
Reply With Quote
  #3  
Old 12-18-2012, 3:24 PM
MARLANDO's Avatar
MARLANDO MARLANDO is offline
Senior Member
 
Join Date: Sep 2010
Location: FEMA REGION 9
Posts: 811
iTrader: 48 / 100%
Default

Great Post, Thanks RG
__________________
What is a Pipe Hitter? From the urban dictionary - “Someone or a group of people who are willing to go to the extreme in order to get things accomplished. Also known as a “Heavy Hitter”.
Reply With Quote
  #4  
Old 12-19-2012, 8:02 AM
problemchild problemchild is offline
Banned
 
Join Date: Oct 2005
Location: 33.753276,-118.19139
Posts: 6,968
iTrader: 82 / 100%
Default

A word of caution. It might be a good idea to "diversify" your stock. Maybe start carrying ruger 10-22's and some hunting rifles. I have a feeling evil black rifles are going to be burned at the stake.
Reply With Quote
  #5  
Old 12-19-2012, 5:14 PM
bshot's Avatar
bshot bshot is offline
Senior Member
 
Join Date: Nov 2012
Location: SoCal
Posts: 884
iTrader: 10 / 100%
Default

I don't think email notifications for items back in stock is working.
Reply With Quote
  #6  
Old 12-19-2012, 6:20 PM
Riflegear's Avatar
Riflegear Riflegear is offline
Vendor/Retailer
 
Join Date: Jun 2009
Location: Fountain Valley, CA
Posts: 1,297
iTrader: 4 / 100%
Default

What makes you say that Bshot?
__________________

www.riflegear.com
Reply With Quote
  #7  
Old 12-19-2012, 7:56 PM
Trriemferent's Avatar
Trriemferent Trriemferent is offline
Senior Member
 
Join Date: Sep 2012
Posts: 891
iTrader: 3 / 100%
Default

i agree with the notification. I requested to be notified when the m/p 15T comes back in stock and was never notified. the only reason I found out was because I came in person and you guys told me they are in stock. same goes for my buddy and the ddm4v5 and v7
Reply With Quote
  #8  
Old 12-20-2012, 1:57 AM
Riflegear's Avatar
Riflegear Riflegear is offline
Vendor/Retailer
 
Join Date: Jun 2009
Location: Fountain Valley, CA
Posts: 1,297
iTrader: 4 / 100%
Default

It's been working for me. Let me see about it, I'll check into it tomorrow.
__________________

www.riflegear.com
Reply With Quote
  #9  
Old 12-20-2012, 10:13 PM
bigbully bigbully is offline
Senior Member
 
Join Date: Feb 2008
Location: Whittier, CA
Posts: 1,749
iTrader: 35 / 100%
Default

If I backorder an item when do you charge? At time of order or when it comes back in stock/ships?
Reply With Quote
  #10  
Old 12-20-2012, 10:33 PM
MotoriousRacing's Avatar
MotoriousRacing MotoriousRacing is offline
Senior Member
 
Join Date: Oct 2012
Location: Orange County - 949
Posts: 1,959
iTrader: 2 / 100%
Default

I backordered 3 JDM stripped lowers - JD logo online on 12/7 (before the frenzy) that were out of stock. I called first and was told there were no back-orders for that item at the time. That should put me first when you get some in, right? Have you placed an order with JDM and when do you expect them?

btw - I used a checkcard and was charged immediately.
Reply With Quote
  #11  
Old 12-20-2012, 10:36 PM
bigbully bigbully is offline
Senior Member
 
Join Date: Feb 2008
Location: Whittier, CA
Posts: 1,749
iTrader: 35 / 100%
Default

Quote:
Originally Posted by MotoriousRacing View Post
btw - I used a checkcard and was charged immediately.
Thanks.
Reply With Quote
  #12  
Old 12-20-2012, 10:51 PM
MotoriousRacing's Avatar
MotoriousRacing MotoriousRacing is offline
Senior Member
 
Join Date: Oct 2012
Location: Orange County - 949
Posts: 1,959
iTrader: 2 / 100%
Default

Quote:
Originally Posted by MotoriousRacing View Post
btw - I used a checkcard and was charged immediately.
Quote:
Originally Posted by bigbully View Post
Thanks.
I was providing that info to RG. When I talked to them about backordering, they told me I wouldn't be charged (pre-authorization only) until the item was available for pick-up. Maybe I was charged because it was a debit card, not credit.
Reply With Quote
  #13  
Old 12-21-2012, 1:16 AM
bigbully bigbully is offline
Senior Member
 
Join Date: Feb 2008
Location: Whittier, CA
Posts: 1,749
iTrader: 35 / 100%
Default

Quote:
Originally Posted by MotoriousRacing View Post
I was providing that info to RG. When I talked to them about backordering, they told me I wouldn't be charged (pre-authorization only) until the item was available for pick-up. Maybe I was charged because it was a debit card, not credit.
Cool. I'll see if they can give me a definitive answer.
Reply With Quote
  #14  
Old 12-21-2012, 5:06 PM
Mcbain Mcbain is offline
Junior Member
 
Join Date: Jan 2012
Posts: 4
iTrader: 0 / 0%
Default

Hey guys,

Was at RG at 10am today looking to back order a DD AR. Benny said that I would have to do it online because that's how you guys track stuff.

However, it doesn't seem that I can add anything out of stock to the cart. Just keeps telling me the quantity exceeds stock on hand.

I understand that it could be awhile before you guys get more stock but I just want to get on some sort of list if possible.

Is this the correct way to make a back-order purchase?

Thanks!
Reply With Quote
  #15  
Old 12-22-2012, 12:40 AM
p997 p997 is offline
Member
 
Join Date: Apr 2012
Location: Orange County
Posts: 196
iTrader: 3 / 100%
Default

Quote:
Originally Posted by Mcbain View Post
Hey guys,

Was at RG at 10am today looking to back order a DD AR. Benny said that I would have to do it online because that's how you guys track stuff.

However, it doesn't seem that I can add anything out of stock to the cart. Just keeps telling me the quantity exceeds stock on hand.

I understand that it could be awhile before you guys get more stock but I just want to get on some sort of list if possible.

Is this the correct way to make a back-order purchase?

Thanks!
Mcbain,

On normal occasions we would normally direct customers to go ahead and backorder things online when they are out of stock in the warehouse. This morning when I opened the doors I notified customers about our inventory and instructed them to order online if they were seeing out of stock. Unfortunately, we had to disable our backordering system early morning after you had left. For now, it would be best to enter your email address into the notification box and jump on ordering as soon as you are notified.

-B
Reply With Quote
  #16  
Old 12-22-2012, 12:44 AM
p997 p997 is offline
Member
 
Join Date: Apr 2012
Location: Orange County
Posts: 196
iTrader: 3 / 100%
Default

Quote:
Originally Posted by MotoriousRacing View Post
I was providing that info to RG. When I talked to them about backordering, they told me I wouldn't be charged (pre-authorization only) until the item was available for pick-up. Maybe I was charged because it was a debit card, not credit.
It was charged right away because it was a debit card, normally it was only pre authorize if it was a credit card.

-B
Reply With Quote
  #17  
Old 12-22-2012, 1:29 AM
Mcbain Mcbain is offline
Junior Member
 
Join Date: Jan 2012
Posts: 4
iTrader: 0 / 0%
Default

Quote:
Originally Posted by p997 View Post
Mcbain,

On normal occasions we would normally direct customers to go ahead and backorder things online when they are out of stock in the warehouse. This morning when I opened the doors I notified customers about our inventory and instructed them to order online if they were seeing out of stock. Unfortunately, we had to disable our backordering system early morning after you had left. For now, it would be best to enter your email address into the notification box and jump on ordering as soon as you are notified.

-B
Cool. No probs. Thanks!
Reply With Quote
  #18  
Old 12-23-2012, 4:53 PM
Trriemferent's Avatar
Trriemferent Trriemferent is offline
Senior Member
 
Join Date: Sep 2012
Posts: 891
iTrader: 3 / 100%
Default

Are you guys still putting things online as they come in or are you just selling them to in store customers? If so I might have to swing by to check thing out
Reply With Quote
  #19  
Old 12-24-2012, 12:46 PM
Riflegear's Avatar
Riflegear Riflegear is offline
Vendor/Retailer
 
Join Date: Jun 2009
Location: Fountain Valley, CA
Posts: 1,297
iTrader: 4 / 100%
Default

No, everything that will be available for sale will appear "In Stock" (although probably very briefly) and is available for sale online.
__________________

www.riflegear.com
Reply With Quote
  #20  
Old 12-24-2012, 5:34 PM
shortround1's Avatar
shortround1 shortround1 is offline
Senior Member
 
Join Date: Jul 2010
Location: Capital Wasteland
Posts: 665
iTrader: 2 / 100%
Default

Thanks for the hard work Riflegear folks, we really appreciate it.
Reply With Quote
  #21  
Old 12-25-2012, 4:19 PM
MotoriousRacing's Avatar
MotoriousRacing MotoriousRacing is offline
Senior Member
 
Join Date: Oct 2012
Location: Orange County - 949
Posts: 1,959
iTrader: 2 / 100%
Default

Quote:
Originally Posted by Riflegear View Post
No, everything that will be available for sale will appear "In Stock" (although probably very briefly) and is available for sale online.
Are you saying you are still getting inventory "regularly", or perhaps most things are back-ordered from the factory?
Reply With Quote
  #22  
Old 12-26-2012, 2:17 AM
tradecraft tradecraft is offline
Calguns Addict
 
Join Date: Jul 2008
Location: Bay Area
Posts: 5,106
iTrader: 201 / 100%
Default

What is your current turnaround time for online orders of in-stock items?
Reply With Quote
  #23  
Old 12-26-2012, 5:25 PM
cheesebuff cheesebuff is offline
Junior Member
 
Join Date: Nov 2012
Location: N OC
Posts: 29
iTrader: 0 / 0%
Default

I may have missed this in the original post, but what is the average delay in shipping?
Reply With Quote
  #24  
Old 12-26-2012, 11:30 PM
FoxTrot87 FoxTrot87 is offline
Member
 
Join Date: Apr 2012
Posts: 439
iTrader: 9 / 100%
Default

They said no ETA on shipping which I'd assume is up to 10days.
__________________
"Among the many misdeeds of the British rule in India, history will look upon the act depriving a whole nation of arms as the blackest."
-Mohandas Gandhi
Reply With Quote
  #25  
Old 12-26-2012, 11:36 PM
GtRacerH GtRacerH is offline
Member
 
Join Date: Sep 2011
Posts: 167
iTrader: 0 / 0%
Default

@Riflegear, if I get notified that an item is back in stock online, can I purchase it immediately online and then schedule for pick up or to sign any paperwork in person? It would save me the hassle of driving down from the san fernando valley just to find out something sold out in minutes online.
Reply With Quote
  #26  
Old 12-27-2012, 12:27 PM
apbrian112's Avatar
apbrian112 apbrian112 is offline
Veteran Member
 
Join Date: Jul 2007
Location: Dodgertown
Posts: 3,017
iTrader: 84 / 100%
Default

If you see it online, just buy it online and then choose in-store pickup as the shipping option. Then you can go into the store when you have a chance. Works like a charm!
Reply With Quote
  #27  
Old 12-27-2012, 1:49 PM
cheesebuff cheesebuff is offline
Junior Member
 
Join Date: Nov 2012
Location: N OC
Posts: 29
iTrader: 0 / 0%
Default

I missed my chance at the store. My bad!
Reply With Quote
  #28  
Old 12-28-2012, 1:24 PM
Riflegear's Avatar
Riflegear Riflegear is offline
Vendor/Retailer
 
Join Date: Jun 2009
Location: Fountain Valley, CA
Posts: 1,297
iTrader: 4 / 100%
Default

Right now we are shipping orders that were placed around the 19th. Of course there are exceptions and some earlier orders have not shipped, and some later orders may have shipped, but on average we are backed up about 10 days. Just today we brought another shipping computer and shipping lane online in the warehouse so that is eliminating one of the bottlenecks so we can get more orders out. Sorry for the delays but we are trying our best to adapt to the situation and we appreciate your understanding.
__________________

www.riflegear.com
Reply With Quote
  #29  
Old 12-28-2012, 1:42 PM
FoxTrot87 FoxTrot87 is offline
Member
 
Join Date: Apr 2012
Posts: 439
iTrader: 9 / 100%
Default

A little birdy told me they have a few stripped lowers....

Enjoy.
__________________
"Among the many misdeeds of the British rule in India, history will look upon the act depriving a whole nation of arms as the blackest."
-Mohandas Gandhi
Reply With Quote
  #30  
Old 12-28-2012, 1:47 PM
bigbully bigbully is offline
Senior Member
 
Join Date: Feb 2008
Location: Whittier, CA
Posts: 1,749
iTrader: 35 / 100%
Default

I just saw that too and didn't even have time to post it before they went. Gone.
Reply With Quote
  #31  
Old 12-28-2012, 1:54 PM
FoxTrot87 FoxTrot87 is offline
Member
 
Join Date: Apr 2012
Posts: 439
iTrader: 9 / 100%
Default

LoL we're like hawks.
__________________
"Among the many misdeeds of the British rule in India, history will look upon the act depriving a whole nation of arms as the blackest."
-Mohandas Gandhi
Reply With Quote
  #32  
Old 12-28-2012, 1:57 PM
bigbully bigbully is offline
Senior Member
 
Join Date: Feb 2008
Location: Whittier, CA
Posts: 1,749
iTrader: 35 / 100%
Default

Yeah, I don't even need anymore lowers, but I'm still checking every day. LOL.

Wouldn't mind getting another Mega Arms Ma-ten set though.
Reply With Quote
  #33  
Old 12-28-2012, 10:24 PM
sapro sapro is offline
Senior Member
 
Join Date: Mar 2012
Location: Orange County
Posts: 1,177
iTrader: 100 / 100%
Default

RG - can you add a "show only in stock items" button for your mobile website?

I check your site many times a day in my iPhone 5 and would be nice to have that feature.

Also, order Online and pick up in store ok for both parts and rifles?

I've never bought from you before. Not sure how you operate.

Looking for a Colt AR btw
__________________
WTB - Colt python cqbp usmc walther ppk springfield 1911 10-8 Performance operator larue obr scar 17s glock 43
WTS - Front Sight Certificate Shotgun Midweek, Crossbreed Glock 43 Freedom Carry holster Belly Band
Reply With Quote
  #34  
Old 12-29-2012, 2:41 PM
jnthnmchlslzr jnthnmchlslzr is offline
Junior Member
 
Join Date: Dec 2009
Posts: 47
iTrader: 10 / 100%
Default

you guys had a rifle gear stripped lower in stock . i bought it , moments later they were sold out . and for that i am grateful . keep up the good work !
Reply With Quote
  #35  
Old 12-31-2012, 12:26 AM
RT13's Avatar
RT13 RT13 is offline
Senior Member
 
Join Date: May 2006
Posts: 1,409
iTrader: 28 / 100%
Default

On your regular website on the computer you show certain items in stock but when I chek the same exact item on my iPhone, it says out of stock. I'm kinda confused to why they are different e en though your site is different on the iPhone. This was the case for other items but the recent one I'm checking is the Remington 700 5R in 308 20" barrel. Is this item in stock and how many do you ave left? Thanks.

Last edited by RT13; 12-31-2012 at 12:29 AM..
Reply With Quote
  #36  
Old 12-31-2012, 2:48 PM
sapro sapro is offline
Senior Member
 
Join Date: Mar 2012
Location: Orange County
Posts: 1,177
iTrader: 100 / 100%
Default

How do you view the classic full site on the iPhone 5?
__________________
WTB - Colt python cqbp usmc walther ppk springfield 1911 10-8 Performance operator larue obr scar 17s glock 43
WTS - Front Sight Certificate Shotgun Midweek, Crossbreed Glock 43 Freedom Carry holster Belly Band
Reply With Quote
  #37  
Old 01-12-2013, 12:53 PM
proclone1's Avatar
proclone1 proclone1 is offline
Member
 
Join Date: May 2009
Location: Orange County
Posts: 431
iTrader: 2 / 100%
Default

Quote:
Originally Posted by Riflegear View Post
Right now we are shipping orders that were placed around the 19th. Of course there are exceptions and some earlier orders have not shipped, and some later orders may have shipped, but on average we are backed up about 10 days. Just today we brought another shipping computer and shipping lane online in the warehouse so that is eliminating one of the bottlenecks so we can get more orders out. Sorry for the delays but we are trying our best to adapt to the situation and we appreciate your understanding.
Hey Riflegear, I know you all are working hard so thanks! Can we get another update on about what order-date you guys are currently shipping on?

Thanks!
[ordered a remington 700 on dec 23rd]
__________________
Yellowfin: The 2A in its true intent of what it protects can be summed up in one word: parity. Self defense means self defense from ANYTHING, and parity is being on level playing field with whatever threat may be.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -8. The time now is 5:07 PM.




Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
Proudly hosted by GeoVario the Premier 2A host.
Calguns.net, the 'Calguns' name and all associated variants and logos are ® Trademark and © Copyright 2002-2016, Calguns.net an Incorporated Company All Rights Reserved.