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  #1  
Old 03-25-2013, 6:51 AM
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Talking Official "Where is my order?" Thread -- CalGuns

If you have questions about an outstanding order, please post your order number and the issue here. Please keep all other discussions out of this thread. This will help us help you faster. Thanks!
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Old 03-25-2013, 8:51 AM
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Can I get an update on order 100238817. Thank you.
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Old 03-25-2013, 9:52 AM
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Can I get an update on order 100252584. Thanks!
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  #4  
Old 03-27-2013, 5:16 AM
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100238817: You're still on your 13th business day. If you don't receive a tracking number by the end of the week, ping me again and I'll get in touch with our manufacturing crew.

100252584: We're only on the 6th business day here. I noticed your other post on the PSA upper thread...that guy could have ordered an upper that we had backstock on, etc. The dissipators are taking a good chunk of the 15 business days to send out. If you don't hear anything soon, ping me again.
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  #5  
Old 03-28-2013, 3:07 PM
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Cool, thanks for the update.
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  #6  
Old 03-28-2013, 4:06 PM
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order 238833 - Any updates would be appreciated? Are you going to ship the AR mags as rebuild kits or refund all my money becasue you do not ship to CA? PLEASE HELP, its been weeks, my cc charged and im in limbo. Thank you for your assistance.
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  #7  
Old 03-29-2013, 1:32 PM
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Quote:
Originally Posted by ehair View Post
order 238833 - Are you going to ship the AR mags as rebuild kits or refund all my money becasue you do not ship to CA?
Palmetto ships magazines as rebuild kits if they are sent to a CA address. The thread right under this one covers your question. (http://www.calguns.net/calgunforum/s...d.php?t=629821)

PSA takes a while to process and ship, but it's worth the wait. They are one of the best companies out there as far as I'm concerned.

Last edited by motox917; 03-29-2013 at 2:37 PM.. Reason: spelling
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  #8  
Old 03-29-2013, 5:18 PM
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Quote:
Originally Posted by motox917 View Post
Palmetto ships magazines as rebuild kits if they are sent to a CA address. The thread right under this one covers your question. (http://www.calguns.net/calgunforum/s...d.php?t=629821)

PSA takes a while to process and ship, but it's worth the wait. They are one of the best companies out there as far as I'm concerned.
Appreciate your post. I ordered in stock AR mags in 6.8 and paid for them. Weeks later their shipping dept. said they would not ship to me in CA because its a 6.8 AR mags and they only ship 5.56 AR mags. (6.8 or 5.56 distinction is not posted anywhere in their vendor post) Ive asked for a full refund or preferably a shipment of my 6.8 mags. I have not heard back despite a PM, emails and this post. I assume they are a good company and they are backed with lots of order. I patiently wait........for a response, let alone my order or refund.
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Old 03-29-2013, 5:26 PM
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I appreciate you posting here as well. My order is 100238637. Like the other guys, I attempted to call and email but no response. I considered buying more stuff from you guys but I was honestly a little disappointed with the communication. Although I do understand that everything is backed up, I think we,as consumers, deserve a response via email.

Once again, I do appreciate you making this thread, OP.
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Old 03-30-2013, 10:27 PM
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Resolved. Thank you

Last edited by beyaaah; 04-12-2013 at 10:26 PM..
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  #11  
Old 03-31-2013, 10:28 PM
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Order #100252609 (placed on March 19, 2013 759 PM EDT)

I've been waiting a while, but I also realize you're pretty backed up. I'd just like to know status, thanks.
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  #12  
Old 04-01-2013, 8:44 AM
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100238833: Let me double check with shipping to see if I can get these out to you under special circumstance. If not, I will issue you a full refund today. (I'll PM you once I have a definite answer.)

100238637: You should have received an email stating that these items were backordered. I will issue you a full refund today. It will take up to 5 business days to post in your account.

100252609: We ask for at least 15 business days to manufacture and ship our uppers. Please be patient with us, as we are diligently working to get this order out to you. If you have not heard anything after the 15 business day mark, please ping me again and I'll see if there are any further issues.
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  #13  
Old 04-01-2013, 9:39 AM
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Nope. I have not received any email. If that's the case , I'll just wait for the refund and hopefully that does not take forever.
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Old 04-01-2013, 7:13 PM
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Any response? Is there is reason my post is being ignored while those after my post are being at least being addressed? Please respond. Thanks.

Last edited by ehair; 04-02-2013 at 6:47 AM.. Reason: Sent me PM. So edited my response.
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  #15  
Old 04-01-2013, 7:51 PM
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What about the bcg's that came back in stock 3/28(m-16 MPI Bolt carrier group)? Will they be shipping soon? Thank you
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  #16  
Old 04-04-2013, 6:15 AM
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They should ship within 5 business days.
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  #17  
Old 04-04-2013, 10:09 AM
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Quote:
Originally Posted by Palmetto State Armory View Post
They should ship within 5 business days.
5 business days from today or when the order was placed?

Thanks!

Tom
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  #18  
Old 04-09-2013, 5:10 AM
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Got my ups shipping notice yesterday afternoon for bcg order placed 3/28. Thanks PSA!
Quote:
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They should ship within 5 business days.
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  #19  
Old 04-04-2013, 11:17 AM
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I'd say 5 days from when you placed the order.

From their main page " Please allow up to 5 business days for your order to ship."
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  #20  
Old 04-04-2013, 1:12 PM
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Quote:
Originally Posted by motox917 View Post
I'd say 5 days from when you placed the order.

From their main page " Please allow up to 5 business days for your order to ship."
I presumed that was well. However, I was just double checking to see if they may be backed up a bit further.
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  #21  
Old 04-04-2013, 2:51 PM
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100252609 - Update please
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  #22  
Old 04-04-2013, 7:23 PM
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Can I please get a update on order # 100265594 for a BCG ordered on 3/28/13
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  #23  
Old 04-05-2013, 4:59 AM
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100252609: Please allow up to 15 business days for the manufacturing and shipping of our uppers. If you don't receive a shipping notice within that time frame, ping me again and we'll figure it out.

100265594: The BCGs from 3-28 are a little backed up at the moment. I've been told that they are over at our other location being assembled. They should be here for shipping today or Monday.
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  #24  
Old 04-05-2013, 6:21 AM
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[QUOTE=Palmetto State Armory;

100265594: The BCGs from 3-28 are a little backed up at the moment. I've been told that they are over at our other location being assembled. They should be here for shipping today or Monday.[/QUOTE]

Thankyou for your quick response looking forward to getting soon, also have a upper on order but not at the 15 day mark yet?
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  #25  
Old 04-05-2013, 8:42 AM
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Hi, wondering on the status of my lower, 12 business days, 17 calender days now. I don't want to have to pay another DROS fee. Order #100252150. Thanks.
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  #26  
Old 04-05-2013, 9:10 AM
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Just sent over an email to compliance...I'll let you know what they say.
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  #27  
Old 04-05-2013, 9:24 AM
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Your lower is going out today...I'm assuming they were waiting on something with the FFL.
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Old 04-05-2013, 9:27 AM
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Great news, thank you!
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  #29  
Old 04-05-2013, 7:16 PM
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I would just like to say thanks to Palmetto and Brian for the great and prompt service. In these crazy times they are up front about shipping times. I was told this morning that my order would ship today or monday and about 4pm got the notice of shipment good job! Everybody just be patient.
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  #30  
Old 04-06-2013, 3:00 AM
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Order #100267364 - Update Please

Thanks.
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  #31  
Old 04-07-2013, 12:21 PM
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Order #100274514

Update Please

Thanks.
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  #32  
Old 04-08-2013, 9:08 AM
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100267364: I PM'd you.

100274514: If you don't receive a tracking number by the end of the day today, please let me know. I gave your order to one of our packers and it should go out today.

Thanks!
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  #33  
Old 04-08-2013, 9:34 AM
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Hi there. How about #100265821?

Thank you.
Tom
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  #34  
Old 04-08-2013, 10:37 AM
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Quote:
Originally Posted by Palmetto State Armory View Post
100274514: If you don't receive a tracking number by the end of the day today, please let me know. I gave your order to one of our packers and it should go out today.
Roger that. Thanks.
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  #35  
Old 04-08-2013, 7:38 PM
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Default Order #100268629

Thanks!
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  #36  
Old 04-08-2013, 9:07 PM
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How about order# 100259842 ?

I was sent the wrong upper for order#100252584. I sent the upper back today at 3:00 PM. When the correct upper be shipped?

ETA: Also, if you could ship order#100272699 with the other two that would be awesome

Yes, I have a horrible spending problem haha

Thanks, Russ

Last edited by motox917; 04-08-2013 at 9:36 PM..
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  #37  
Old 04-08-2013, 10:20 PM
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Order #100232198

Thanks!
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  #38  
Old 04-09-2013, 7:55 AM
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100232198: giving your order to our shipping staff. Hopefully this will push it out of the door a little faster. We're experiencing a little bit more than a 5 day lead time due to all the BCGs and Easter Sale.

Thanks!
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  #39  
Old 04-12-2013, 5:48 PM
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Quote:
Originally Posted by Palmetto State Armory View Post
100232198: giving your order to our shipping staff. Hopefully this will push it out of the door a little faster. We're experiencing a little bit more than a 5 day lead time due to all the BCGs and Easter Sale.

Thanks!
Thank you!!!
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  #40  
Old 04-16-2013, 10:09 PM
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Quote:
Originally Posted by Palmetto State Armory View Post
100232198: giving your order to our shipping staff. Hopefully this will push it out of the door a little faster. We're experiencing a little bit more than a 5 day lead time due to all the BCGs and Easter Sale.

Thanks!
i'm not in a hurry or anything to get the parts I ordered, but it's been over 2 weeks now and still waiting for things to move along.
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