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  #1  
Old 11-30-2012, 11:30 PM
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Default Valkyrie Arms closed till when???

Just dropped by Valkyrie Arms this afternoon to pick up my lower. But the shop was closed and there was a notice saying that they were closed in preparation for annual inventory audit. It didn't say when they will re-open and calling them only got answering machine that didn't give much info. Does anyone know when they will re-open?
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  #2  
Old 12-01-2012, 12:14 AM
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No idea, but it's been closed since Wednesday. I've been calling them occasionally to check when they are open as it is a half an hour drive each direction from my house.

I would like an update as well...
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  #3  
Old 12-01-2012, 12:42 AM
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Why would they close during an audit...
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  #4  
Old 12-01-2012, 1:41 AM
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The notice said they were closed to prepare for inventory check.
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  #5  
Old 12-08-2012, 3:02 PM
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Quote:
Originally Posted by alfred1222 View Post
Why would they close during an audit...
Clearly nobody here has done an ATF audit before.

It's a pretty big deal, it's easier to shutdown for a week.
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  #6  
Old 12-01-2012, 3:20 AM
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Drove all the way from Watsonville in the pounding rain over 17 only to discover a sign in the window. Nothing on the website either I was told. If they're closed for inventory, shouldn't someone be there taking inventory? And how long could it take to inventory the place, not all that much in there.
Strange and annoying.
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Old 12-01-2012, 5:06 AM
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Hopefully someone knows something. I just transfered a pistol there and haven't heard if it arrived or not. Wish they were better about notifying their customers either via their website or voice mail. In fact most times when I call there the voice mail box just says it's full and cuts off. This would be my first transaction with them and I don't have a good first impression so far.
  #8  
Old 12-01-2012, 6:19 AM
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not good for those of you with firearms in DROS jail...hope for the best plan for the worst.

sorry for your loss
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Old 12-01-2012, 8:50 AM
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Yeah, WTH is with this place?? Finally had time to go check out the new location, thinking they may have a larger selection now.... and I get there and it's closed for inventory. What?? Must be nice to able to close for days just to count stuff. There has to be more to it than that.

I'll never go back there again. It's just a weird place. Makes me wonder who is writing all the great reviews you see here and elsewhere. I had been to the previous location a few times, and it was either packed with their friends, or they really had nothing special. They also just kinda gave me a weird vibe/stare when walking in each time. Not impressed at all.
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Old 12-01-2012, 9:09 AM
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Just cross our fingers that it's nothing more than a few days of "inconvenience" ... I have two lowers DROS with them ... others have much more at stake than me ...
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  #11  
Old 12-01-2012, 9:33 AM
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Good luck...sounds like something has happened. Never impressed with their back alley store feeling and lack of professional courteous staff.
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Old 12-01-2012, 9:42 AM
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I don't get why so many support this outfit.

I get that they do all the cool SEE stuff, but the lack of communication with customers over and over again really is a red flag for me.
  #13  
Old 12-01-2012, 9:44 AM
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I have guns on order there I have been waiting 8 months for.

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Old 12-01-2012, 10:45 AM
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Valkyrie Arms was a great shop when they were in Milpitas, they were very energetic

When I did an SSE transfer with them for my PPQ at the new location, I felt a lot of the energy was gone.

I hope this gets resolved quickly.
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  #15  
Old 12-01-2012, 11:00 AM
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Quote:
Originally Posted by jrara View Post
Valkyrie Arms was a great shop when they were in Milpitas, they were very energetic

When I did an SSE transfer with them for my PPQ at the new location, I felt a lot of the energy was gone.

I hope this gets resolved quickly.
What color was their aura on these visits? Did you notice if their Chi was off?
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  #16  
Old 12-02-2012, 3:18 AM
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Quote:
Originally Posted by keenkeen View Post
What color was their aura on these visits? Did you notice if their Chi was off?

It was Red in Milpitas and now brown in San Jose.

Poor choice of words on my end.

I meant they seemed more than willing to help when they were in Milpitas.

My last visit when I did the SSE on the PPQ, they seemed bored.

I think they were kinda teed off I got the PPQ from EBR Works instead of them because they quoted me $1,000 for the PPQ if I ordered through them.
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  #17  
Old 12-02-2012, 10:16 AM
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Quote:
Originally Posted by jrara View Post
It was Red in Milpitas and now brown in San Jose.

Poor choice of words on my end.

I meant they seemed more than willing to help when they were in Milpitas.

My last visit when I did the SSE on the PPQ, they seemed bored.

I think they were kinda teed off I got the PPQ from EBR Works instead of them because they quoted me $1,000 for the PPQ if I ordered through them.
$1000 for a PPQ? Does it come with uh....never mind.

Even if they don't have a distributor's volume discount, I'd think they could still match EBR's price and still make a profit.
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  #18  
Old 12-07-2012, 1:35 AM
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Quote:
Originally Posted by jrara View Post
Valkyrie Arms was a great shop when they were in Milpitas, they were very energetic

When I did an SSE transfer with them for my PPQ at the new location, I felt a lot of the energy was gone.

I hope this gets resolved quickly.
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Originally Posted by NSR500 View Post
I liked them a lot better in Milpitas than I do at their new location.
Quote:
Originally Posted by GW View Post
It is weird. I dropped in on Tuesday and there was NOTHING on the wall and a single built up AR lower in the case. Their story then was they have just been selling out of everything. If that's the case then the inventory should take about 8 minutes.
If Tim has left then that would explain a lot.
An earlier poster is right. Things were better before they left Milpitas.
I hope these issues, whatever they are get resolved happily.
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Originally Posted by 408er View Post
I hope so too, or I'm sol. I know I'm not the only one on here with firearm purchases that were paid for......and been waiting to receive. Honestly, it's pretty sad to witness. When they were in Milpitas, they were an awesome shop. You could come in and speak to Tim, SJGunGuy, Gio, Javier, and some other folks whom I forget. Their staff changed a little in the short time they were there, but it was a great shop. Not to mention, one with a full inventory.
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I was actually expecting the old folks from Milpitas at the new shop but man was I wrong when I dropped in.
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Originally Posted by drkphibr View Post
So "VA is done and gone..." is not necessarily a bad thing.

I've heard a lot of pro (shop in Milpitas) and con (new shop in SC). I have limited experience with them over the last 18 months.

The vibe of the shop at "move week" was positive and it looked like they were going to turn into a nice shop (never stepped into the previous shop).

The vibe at SSE pickup 10 days later however was different. More of a clique, guys (based on how they were hanging out at the counter and walking back/forth behind it, seemed to be employees) "hanging out" and shooting the breeze (if I had youngsters with me, I would have left based on the language and topics discussed - not so professional IMO). No one seemed too interested in even asking "can I help you". I had to break into a "shooting the breeze" conversation to say I'm here (after standing at the counter holding paperwork for a few minutes) for a SSE pickup. I noted the idiot scratch as soon as he brought out the gun. Bit of a let down, especially for an 07 FFL. Based on my overall experience, it was a one time relationship for me.

So, from my perspective, the "new" VA (I'd bet on a name change) might be a good thing. Good to see a LGS remain in the area. Sometimes a staff/ownership change is just what's needed to make a big difference. The customer focus on the PPTs/refunds I'm reading here already indicate a significant change for the better IMO.

Etc...

I agree with the Milpitas location vibe. They were busy busy, going above and beyond to help everyone like they were the only customer in the place.
And there wasn't a single night where that place was packed elbow to elbow with customers.

As soon as they moved to SC, everything took a dump; inventory, and especially customer service. The only thing that went up was their prices.

It really is sad.

Quote:
Originally Posted by SJgunguy24 View Post
I have nothing to do with Valkyrie Arms since June. Sorry but I have no info. Frankly I'm surprised to see what has happened but then again I'm not. I hope everything is resolved quickly and as painlessly as possible.
June of this year? That's interesting, I stopped by there in late April/early May and the guy there said you no longer worked for them.

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Originally Posted by SJgunguy24 View Post
Quote:
Originally Posted by ssaction View Post
Maybe my Valkyrie lowers will be collector's items.
I have matching upper and lower. It's one of 10 that were made.
I also have a VA upper and lower for my Grendel build, I traded Felipe my black Magpul PRS for his FDE PRS.

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Originally Posted by SJgunguy24 View Post
I'm glad to hear everyone is getting their money back. It sucks to see what has happened to Valkyrie, I used to proudly wear my shirts and hand out my cards to everyone.
Hasn't been like that for months for me.
I used to grab a stack of business cards every time I was in there (Milpitas), and hand them out to anyone I met that was into firearms. I stopped doing it after the move. But I did let people know they had moved. I even waited outside of Kerley's for a customer that was in there looking for a CA legal HK MP5, to tell him to go to VA.

It's been month's since I've bought anything there, mainly because they NEVER have what I was looking for in stock.

I've been spending my hard earned cash elsewhere:

Eddy's Shooting Sports
Metal Dog Tactical
Annie's Guns
Reed's Indoor Range
and BA Gun Vault... when I absolutely, positively, feel like wasting 20 minutes waiting to get out of their parking lot.

And even though they are the closest shop to my house, U.S. Firearms Company has "stuff" in there, but never what I need/looking for.

I hope everyone get's their firearm or a refund. This Paul guy seems to be shoulder deep in getting everyone taken care of, let's let him do his thing.
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  #19  
Old 12-10-2012, 12:31 AM
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No worries Decepticon, he probably is or works for the "owner".. But its really amazing this troglodyte has the nerve to try and pass the buck on to Metal Dog Tactical.. Anyone involved should be glad they are helping to clean up the VA mess..

Totally right she doesn't need name clearing.. this puke needs the launch package..

total puke..

gun4hire is probably the same laccto nut that got BANNED for spitting the same rubbish..

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Originally Posted by decepticon6551 View Post
Her name doesn't need clearing, she said they were closed Monday & you have been trying to spin it into an attack.


I stand corrected
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Originally Posted by gun4hire View Post
you claim to be a owner at Metal Dog act like a business professional you can point fingers like a child or help Paul is in investigations due to a restructure in ownership he is not a related to Valkyrie

it worries me your interested in clearing your name more than just helping out the customers you are going to be getting cause one day this similar situation
me being a gun buyer and owner frankly wonder why anyone would wanna do business with such a unprofessional person
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Originally Posted by PinkStock View Post
I wouldn't be in his shoes, because that's not how we run Metal Dog Tactical. We've never taken payment or even a deposit for a firearms that is out of stock & cannot be ordered immediately. We've deliberately never had or wanted partners. MDT is owned by 2 people, myself & my husband. We started small & are very focused on our market and goals. Our business does not involve a lot of SSE. Every gun store is run differently. It is not my responsibility to reach out to Paul. He has a monumental task ahead of him because of Valkyrie's owners. This is Valkyrie's mess. There, I said it. We're sympathetic to Valkyrie customers who are caught up in all this, and we've even discounted our FFL transfer fees for these customers. In every instance we've been asked to help, we have done our best to have shipments diverted. When we've received a firearm from Valkyrie, we've contacted the owners immediately to being DROS. I've refrained from commenting or publishing my opinions about this entire situation, even though we've received a lot of first-hand information. The bottom line is that if Paul made arrangements in advance, regarding the Monday delivery, I wouldn't even be posting. I should be thankful to Paul for all "the customers he is generating"? Wow. I, like many other people out there, wish this Valkyrie mess never happened. And if you think by referring to this situation as a "mess", I am bad mouthing them, then so be it. It looks like that from every angle.

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That I understand.. Just odd One gets booted, and the new one seems to have equally exceptional typing skill..

  #20  
Old 12-01-2012, 10:52 AM
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Hope everything works out for all
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  #21  
Old 12-01-2012, 11:52 AM
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They told me 2 weeks on a pistol(sse). Pistol didnt come for 45 days. Finally got it,keep feeding me bs excuses.Bottom line,i got my pistol but it took forever.
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Old 12-01-2012, 11:56 AM
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Quote:
Originally Posted by STR8HEATED View Post
They told me 2 weeks on a pistol(sse). Pistol didnt come for 45 days. Finally got it,keep feeding me bs excuses.Bottom line,i got my pistol but it took forever.
Sounds exactly like my experience buying my SCAR 16 from them a year ago. I was pulling my hair off during that one month agony. No way to run a reputable business IMO.
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Old 12-01-2012, 11:55 AM
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If they closed on Wednesday and were still closed through yesterday, that's 3 full days to "inventory" a shop that doesn't have all that much to inventory. Closing during week (or during normal business hours) is highly unusual for inventory purposes. With the trade off of counting stuff instead of selling stuff (and earning revenue) something is clearly amiss. Inventory is usually done during off hours or on days the shop is normally closed. Strange for sure.
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Old 12-01-2012, 11:58 AM
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Quote:
Originally Posted by drkphibr View Post
If they closed on Wednesday and were still closed through yesterday, that's 3 full days to "inventory" a shop that doesn't have all that much to inventory. Closing during week (or during normal business hours) is highly unusual for inventory purposes. With the trade off of counting stuff instead of selling stuff (and earning revenue) something is clearly amiss. Inventory is usually done during off hours or on days the shop is normally closed. Strange for sure.
Maybe they are inventorying their LE clothing, boots, and badges!!!
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Old 12-01-2012, 5:58 PM
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They have updated their voicemail, it now says they are "closed for inventory and audit" (does not say what kind of audit), and to please call back when they reopen (does not give a date).

Another interesting point is that the Bay Area Gun Vault in Mountian View is going through a fed audit right now, perhaps the same is happening to Valkyrie?

If they are being audited it migh not even be for the firearms stuff. I know the cop clothing they sell comes with some pretty heafty reporting requirements also. For those that don't know they provide the official uniforms to many of the departments around here (SJPD, CHP, SMSO, etc).
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Last edited by unusedusername; 12-01-2012 at 6:00 PM..
  #26  
Old 12-01-2012, 10:59 AM
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I hope more people get actual info before opining on what is going on with this business.
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Old 12-01-2012, 11:07 AM
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Quote:
Originally Posted by Damn True View Post
I hope more people get actual info before opining on what is going on with this business.
To avoid unnecessary speculations, Valkyrie Arms should be more forthcoming in providing basic information like when they will be open again after their "inventory" and "audit". Being vague only draws unnecessary bad presses from customers.
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  #28  
Old 12-01-2012, 11:13 AM
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Quote:
Originally Posted by Damn True View Post
I hope more people get actual info before opining on what is going on with this business.
Fact...they don't have enough inventory to excuse being closed for even 1/2 a day to count it.

To be closed multiple days? Something is up, period.
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  #29  
Old 12-01-2012, 11:24 AM
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Hopefully it will all blow over, but given the number of complaints here in the past about their service (especially things like ordering guns, and apparently forgetting to do it - stuff that points to flakiness) I really do wonder what shape their paperwork is in. I hope we don't have a repeat of the Traders drama.
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Old 12-01-2012, 12:02 PM
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Uh Oh, they are done! People who have guns on order and picking-up are screwed! LOL JK

Something is up. I've never heard of inventory closure. All my LGS are always open.
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Old 12-01-2012, 1:40 PM
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Quote:
Originally Posted by ChaneRZ View Post
Something is up. I've never heard of inventory closure. All my LGS are always open.
I've seen LGS's close for inventory before. As an example, Turner's usually does individual store closures the end of December for inventory.
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  #32  
Old 12-01-2012, 12:09 PM
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Only used them once for an SSE, but in that case they were upfront about not knowing how long it would take to get the pistol, so I was pleasantly surprised when it came in less than a month. Hopefully they get whatever is going on straightened out, otherwise I'll have to drive even farther to reach the next nearest SSE shop.

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Old 12-01-2012, 12:48 PM
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They will never get another dime from me and they could have been my go to shop where I would have spent thousands of dollars on one gun and up. All the guys that made this place the spot to be are no longer their and they are nothing but incompetent liars who will try to rip you off anyway they can.

I leave my name and number for a rifle that I want, months later it comes in the wait time was not their fault I basically pre-ordered it months before release date. With Tim the manager at the time we agree on a price give or take 100 bucks still even 100 dollars more was fine with me.

Then it comes in and the owner calls me says I'm first in line but the price is 300-400 dollars more than what I was quoted. Say sorry I'll pass this time, then I find out he sales it to his buddy for the price that they originally quoted me. Man was I pissed trying to rip me off, then for many months back and forth I say to hell with it I really want it even at the higher price but now they mark it up about nearly 1000 dollars more if they can get one. Don't know if they said that because they couldn't get it or they didn't want to deal with me anymore. At that price no way in hell would I pay that.

To make it even worse I find a great deal out of state, they are on the FFL's list so I go for a transfer but the guy on the phone gives me the wrong info. The guy in the store says no he was wrong that they can't do the transfer etc basically wasting more of my time.

After all the headache I said forget them I'm not going their ever a again, besides they never have anything in stock anymore and when you want to order something it's like pulling teeth.
  #34  
Old 12-01-2012, 12:53 PM
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Quote:
Originally Posted by dfens View Post

I leave my name and number for a rifle that I want, months later it comes in the wait time was not their fault I basically pre-ordered it months before release date. With Tim the manager at the time we agree on a price give or take 100 bucks still even 100 dollars more was fine with me.
Are they under new ownership?
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  #35  
Old 12-04-2012, 5:09 PM
'09CTS-V&'87Turbo-T '09CTS-V&'87Turbo-T is offline
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Are they under new ownership?

If they are under new ownership, the new owners are probably the ATF & the DOJ.

J/K, I wish everybody the best on this. Does not sound good.
I was considering going up there. Glad that I didn't and now I will not go.
Doesn't sound like my kind of place. I would think that the Sheriff's office might know something. Good luck on this.
  #36  
Old 12-01-2012, 12:56 PM
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Just dropped by Valkyrie Arms to try my luck even though nobody picked up the phone. Surprised to find the front gates open and a couple of employees in there! But they are only allowing pick up currently and I got one of my lowers! They said they should reopen by Monday or Tuesday.
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  #37  
Old 12-01-2012, 12:57 PM
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I've got a gen 4 Glock tied up in there. My waiting period was up on Monday, and I came from Monterey to pick it up this weekend... What could potentially happen during this audit, and is it likely that I will still receive my Glock in the near future?
  #38  
Old 12-01-2012, 8:47 PM
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Originally Posted by Baby Daddy View Post
I've got a gen 4 Glock tied up in there. My waiting period was up on Monday, and I came from Monterey to pick it up this weekend... What could potentially happen during this audit, and is it likely that I will still receive my Glock in the near future?
From Monterey? Use Santa Cruz Armory. Great guys, integrity, fair pricing, know their stuff great at sourcing. They didn't have a clue who I was and they sourced the gun I wanted when no one else could or would, at a fair price and in just days. They will be getting all my business.
No, I don't know them personally. Just done tons of business all over the Bay Area
  #39  
Old 12-01-2012, 1:22 PM
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Is this a bashing thread or thread about the why they are closed and when they will reopen?

One member had already picked up a lower which means that things are being released. Letís take a step back before we jump to conclusions.



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  #40  
Old 12-01-2012, 1:44 PM
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They are shady when they are open, customer service is terrible! I shopped there when they first opened but not anymore..
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