When you check the website see if the printer supports PCL or PS (postscript) or both... if you have an option, use the Postscript driver.
Otherwise... what OS are you using (Windows, Mac, Linux, BSD, BeOS, IRIX, DOS 3.3, etc) and how is the printer plugged in (USB, Wireless, Ethernet, can and string, smoke signals, osmosis, etc)
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