I keep reading negative things about Castro Valley's service but I had just the opposite experience. My wife who is anti-gun but understanding of me being pro-gun went in to buy me a 1911 for my birthday. She had nothing but good things to say about the experience (aside from comments on the decor "very manly"). I have since directed a female friend there to buy a pistol and she had a similar outcome. Sorry to hear about these situations but I can't corroborate them.
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