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Old 02-16-2018, 8:04 PM
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MrBlazito MrBlazito is offline
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Join Date: May 2011
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Originally Posted by maidendeth13 View Post
First call to customer service got me a credit for full install fee and $5 off my monthly rate. Router is because mine won't work with centurylink (allegedly). I brought up speeds and they asked me to call back once home so they could troubleshoot as they say they should be able to deliver 80% over wifi from their router. That seems high to me but if they want to try to make it faster I won't complain.

In fairness my router and modem are from early 2013 so in tech time they're probably ancient and outdated... will see what they accomplish over the phone tech support and then figure out what router/modem to buy if I don't want to keep using theirs...
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