This oddly reminds me of what happened during their first anniversary sale.
Ordered something through them. waited a few weeks. "The order hasnt been sent yet". The when it comes time for pick up. "DROS was down". Just lies. Not to mention incompetent employees who seem they cannot return phone calls regarding potential purchases and employees admitting to breaking laws sbrs, hicaps, ect.
There was a great ambiance when they first opened, then CS went out the window shortly after.