I personally will only go there if I know the owner is there. he helped me out a while back with the purchase of a gun and 5000 rounds.
one of the employees there is absolutely terrible at everything customer service related. He made comments on drivers license pictures that I overheard, talking crap to a customer who brought in a trade with a slight surface rust on one of the magazines. Talking crap that the gun was left handed. Just overall rude and rather obnoxious.
but, that is just my opinion, I think they would do better if that employee was not there.