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Old 10-31-2012, 10:24 PM
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Quote:
Originally Posted by 0351USMC View Post
PSA only offering high capacity AR-15 / AK magazines as rebuild kits.
I contacted them with my order number by email and called them to confirm what I had ordered and if it was fine, they said "your good to go". I'm not complaining about their policy's or quality of their products. Yes I admit, It was my fault that I missed the fine print that they only ship AR/AK hi cap magazines to CA. What I'm disappointed at is the way it was handled and being told what they think I want to hear only to rush me off the phone and when I called them to inform them that I was missing the glock rebuilds, they confirmed my address and said "we will get that out to you in the next 2 days" (again probably to rush me off the phone). 2 days later I call to confirm if its shipped, that is when they said you got a refund. They lack customer service and they made that clear. Hopefully they take this negative review and focus a little on improving their CS department.
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