That's all kind of strange. There were some mixups on mine ( a guy with the same name in a small town I used to live in had multiple felony arrests ) they asked me about it during the interview. I explained it (I've had to explain and prove it multiple times) and told them to simply check the middle name DL# and SSN of the offender. They did right there. Done Deal. Got my LTC.
It really should be very easy to clear up.