I will dig into this and figured out what happened.
Did not pass our fraud checks. Just becasue a credit card sale is approved does not mean we get paid. Internet fraud is rampant. Costs us thousands of dollars and is a $190 Billion dollar problem every year for on line merchants.
In this case billing and shipping didn't match. First red flag but that happens so we call. Person that answered did not remember what was ordered. Unfortunately that is a classics tip off and we sent a email to cancel the sale and voided the charge.
In this case we lost a sale and a legitimate customer was inconvenienced. If there is anything I can personally do to make up for it please contact me.
CEO Primary Arms, LLC
Proud to be a Calguns sponsor!!
Contact me at: Marshall@Primaryarms.com
Last edited by marsh1; 09-21-2012 at 5:16 AM..