Originally Posted by Palmetto State Armory
I wish you the best of luck.
No need...I'm a consumer, I don't need luck. I have options and there are plenty of vendors out there willing to accept my business and go the extra mile for their customers.
All you had to say was say was something like "We are aware that not having the ability to add items to existing orders is a problem and we are working on a solution" and I would still be a customer.
After hearing your responses and realizing that you will never accept fault nor apologize for my bad experience with your company, I now understand why half of the responses in your forum are complaints.
I wish you the best of luck with your current and future customers.