Originally Posted by Yerman
It's dishonest and there is no need to charge customers with a restocking fee when they want to add a couple items to their cart.
We are not able to amend existing orders, and the only way to do so is to cancel the existing order, or place another order.
We are charged a percentage of all purchases made. We are still charged these processing fees even if the order is cancelled. It then takes an employee to find your order and pull it so that it is not packed and shipped. If an order is already packed it can take an employee over half an hour of going through pallets of orders to find the particular package.
I'm sorry that you feel this part of our Terms & Conditions is dishonest.